Armstrong Steel Reviews 

208
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I wish negative stars were an option…. Attempted to erect a building for quite possibly the nicest woman I’ve ever met in my life in Cos Cob, Connecticut. Generic horrible drawings, missing pieces and... See more

Company replied

Rated 5 out of 5 stars

Our Building Consultant Kat Soderborg with Armstrong Steel was exceptional in helping us figure out our project. It's important to work with a industry leaders who knows their business inside and... See more

Company replied

Rated 5 out of 5 stars

Breanna Ibanez was our rep and she was fantastic! Fast to respond and fast to make the changes we would inquire about. We started with another steel company, but glad we found Breanna at Armstrong be... See more

Company replied

Rated 5 out of 5 stars

Working with Armstrong Steel Corp is a professional personable experience. Chris Sirhall has walked me through the process and guided me through all aspects of the building and what we need to c... See more

Company replied

Company details

  1. Construction Company
  2. Furniture Store
  3. Warehouse

Information provided by various external sources

At Armstrong Steel, we take great pride in our history. We've experienced tremendous success and have excelled because of our unwavering commitment to enhancing lives every day. To date, we've helped over one million folks seeking information online about the building of their dream and we are dedicated to serving the next 1,000,000 with the same unparalleled expertise and enthusiasm that has made us a leader in the construction industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

208 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(208)

1 review in the last 12 months

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Rated 4 out of 5 stars

Chris Sirhall helped to educate us…

Chris Sirhall helped to educate us about what is involved in buying and building a metal building. We are still trying to bring our wishes and our budget together. It would have been helpful if we could have been put in touch with someone who had already been through what we are trying to do. Also it would have been good to talk to a local builder who has built some Armstrong buildings and could help us to calculate the costs. Right now we are researching to see how far our budget will stretch

25 November 2021
Unprompted review
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Reply from Armstrong Steel

Thanks for the review, Steven!

Rated 5 out of 5 stars

Joshua was professional & patient

Had great service with Joshua getting an estimate for a church, but plans changed and goals were put on hold. He was patient, not pushy, very professional and knowledgeable. Hope to reconnect if things change for us

22 November 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thanks a lot, Ruth!

Rated 5 out of 5 stars

We've only just started our building…

We've only just started our building project and I've already decided Armstrong Steel is going to be the way to go. Ariele has been amazingly responsive giving me quotes and delivery estimates. I'm a retired general contractor and I've been shopping around. I'm not finding the design options and level of support from any other supplier. Very cost competitive as well. We're going with Armstrong Steel Buildings.

9 November 2021
Unprompted review
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Reply from Armstrong Steel

Thanks so much for the review!

Rated 5 out of 5 stars

I worked with Joni on getting an…

I worked with Joni on getting an estimate on a metal storage shed. She did an excellent job with understanding what I needed and designing a building that fit my needs. I will look forward to working with Joni more in the future.

3 November 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thanks a lot, Bob! We'll let Joni know.

Rated 5 out of 5 stars

Joni Mitchell is an excellent building…

Joni Mitchell is an excellent building consultant to work with selecting the right building. She ensured that the building was going to match my needs while looking for ways to save money by proposing a different design.

2 November 2021
Unprompted review
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Reply from Armstrong Steel

Thank you for the kind words!

Rated 5 out of 5 stars

Building Design

Joni Kocet a designer was great help designing or building. There was no pressure. We were not ready and it did not matter. She was like talking with family. In just a few calls and changes we have the perfect building for us.
We will buy our building from Armstrong Steel. Thanks Joni
Steve White

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26 October 2021
Unprompted review
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Reply from Armstrong Steel

Thank you Steve! We're ready when you are!

Rated 5 out of 5 stars

Best service I’ve ever had

The only thing I can say is this is definitely the place to go to for your building needs Connor Donohue has been such a help. He has kept on with any type of changes I’ve wanted to make he does things quickly and effectively and has made it super easy to come to him with any questions or concerns 10/10 has made me love the Armstrong steel community

18 October 2021
Unprompted review
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Reply from Armstrong Steel

Thanks for taking the time, Kristopher!

Rated 5 out of 5 stars

Very helpful consultant

Garrett Talavera was very helpful in providing the information we needed to make a decision on our building project. While we did not end up using Armstrong for this project, his attention and assistance means we will definitely contact him with the next one.

15 October 2021
Unprompted review
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Reply from Armstrong Steel

Thank you so much! We'll let Garrett know he's doing a great job.

Rated 5 out of 5 stars

I was very impressed with the responsiveness and support…

I was very impressed with the responsiveness and support I received from Chris Sirhall at Armstrong Steel. He was very knowledgeable and always willing to answer questions. He was persistent but never pushy in following up. I highly recommend working with Armstrong Steel.

13 October 2021
Unprompted review
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Reply from Armstrong Steel

We aim to please, Bradford!

Rated 5 out of 5 stars

great rep,Garrett

great rep,Garrett
good communication thru the process
i have seen an armstong building in th etown in which i live
i looked it over and was impressed by the components.
the owner was happy to have used armstrong
look forward to my new armstrong building

12 October 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

We're glad we could help, John!

Rated 5 out of 5 stars

Conner was very helpful in getting me…

Conner was very helpful in getting me the information that I needed. Very professional and knowledgeable about the products. Not sure what direction we will go yet but this was very helpful.

12 October 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thanks for the review, Dave!

Rated 1 out of 5 stars

I wish negative stars were an option…

I wish negative stars were an option…. Attempted to erect a building for quite possibly the nicest woman I’ve ever met in my life in Cos Cob, Connecticut. Generic horrible drawings, missing pieces and fabrication errors everywhere. Items that were piece marked were wrong, shorted us on bolts. The eve strut pieces were missing as well as many roof purlins, and 5 attempts at contacting Lorelle? (Sp) went nowhere. Don’t waste your time or money. 🖕Armstrong

8 October 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Hi Dave, thank you for taking the time to leave us feedback.

I took some time to review your situation. While I am sympathetic to your frustration, there are some things I have to point out. Because you are not our customer and were not authorized to manage the account by the customer, our ability to support you was limited. I really had to dig to connect you with this account. Additionally, while we are committed to customer support and quick assistance with issues, claims for materials must be brought to our attention within a reasonable time period (we offer a very generous timeframe to conduct inventory for this reason). Our records show that you attempted to contact Lorelle two times (with erection questions), long after the order was delivered.

I don’t like that you had a frustrating experience but comparing your review to our records, your expectations do not seem to be in line with reasonable business practices.

Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

-Andres, Client Relations Manager

Rated 5 out of 5 stars

Very impressed

Mr. Jim christopherson was outstanding in helping us get our quote on a metal building that we are planing to use to build a home. He was very easy to talk to and understood everything we asked for and gave great advise. He was able to answer all of our questions with great knowledge.

5 October 2021
Unprompted review
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Reply from Armstrong Steel

Thanks for the review, Charity! We'll make sure Jim hears what you had to say.

Rated 5 out of 5 stars

Ordering process was easy

Ordering process was easy, Met there delivery date, Quality Bldg, Erector was happy with the build

4 September 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thanks for your review, Lance!

Rated 5 out of 5 stars

Professionalism Matters

Our Building Consultant Kat Soderborg with Armstrong Steel was exceptional in helping us figure out our project. It's important to work with a industry leaders who knows their business inside and out and represents in such a professional and caring way. I would recommend working with her and her team for all your steel building projects, large or small.

Connie Amidei
VP Operations
Budd Broadcasting Co., Inc.

31 August 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thanks Connie! We'll let Kat know she's doing a great job.

Rated 5 out of 5 stars

Very helpful

Arielle has been great and responding and following up. She is informative and helpful as we proceed to the design phase of our building

31 August 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thank you for your review, David!

Rated 5 out of 5 stars

Ben Covered It All

I spoke to Ben Buchholz about purchasing an Armstrong metal building. He was very knowledgeable and helped guide me though the initial design phase asking questions to make sure we included everything I needed for a complete estimate.
Very professional and courteous. I will ask for him in the next phase of the metal building design.
Thank you Ben!
David Long

26 August 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

We love to hear it. We'll make sure that Ben sees this!

Rated 5 out of 5 stars

Good experience

I have shopped several several places for a building. Mike G has been the most responsive and helpful. It is a pleasure to find someone that is truly easy to work with.

Wayne K

25 August 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thank you Wayne!

Rated 5 out of 5 stars

I spoke with Arielle at Armstrong Steel…

I spoke with Arielle at Armstrong Steel several times and she was excellent on the phone each time. She asked the perfect questions to get a good idea of my project needs and expectations. She was prompt on her follow up and provided me with an awesome quote and all the materials I was looking for to make my decision.

25 August 2021
Unprompted review
Armstrong Steel logo

Reply from Armstrong Steel

Thanks for taking the time to leave your review, Wes! We'll pass your words on to Arielle, too.

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