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Argos Trade-In Reviews 

191
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the smooth and straightforward trade-in process from start to finish, noting that online transactions are handled promptly and efficiently without any unnecessary hassle. Consumers frequently mention that payments are received quickly via their preferred option shortly after the device is successfully assessed and confirmed. Though some consumers experienced issues with pricing disputes or lower final offers after their electronic devices underwent evaluation. A few people also reported frustrations regarding delayed customer service responses, payment delays, or misunderstandings about product conditions and missing peripherals. Some reviewers also noted difficulties when attempting to resolve these specific problems through communication.

What people talk about most

Service

Consumers find service to be a very straightforward, prompt, and professional process. Reviewers frequently... See more

User experience

Reviewers highlight high satisfaction with user experience, noting the process is quick, simple, and... See more

Payment

Clients share positive opinions on payment, highlighting a quick, simple process with funds deposited... See more

Product

Customers consistently note positive experiences with product, highlighting the convenient prepaid packaging... See more

Price

Customers had ambiguous experiences with price, with many reviewers reporting they were paid the fair price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a very straightforward and prompt process. I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the... See more

Rated 5 out of 5 stars

Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had bee... See more

Rated 5 out of 5 stars

I received a fantastic service from Argos, I traded in my IPhone for a more up to date version, I received a fair price for my old phone which I was more than happy with. The whole experience with Arg... See more

Rated 5 out of 5 stars

Having had poor experience in the past dealing with trade in companies, I was impressed with this service. Easy process from start to finish. Amount paid as was suggested from the beginning & money in... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(191)

186 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed…

When you receive your original offer you are not told that it would be reduced on someone’s assessment which could only have been brief considering the length of time between receiving the phone and sending out a revised proposal

18 September 2026
Rated 5 out of 5 stars

Speedy, straightforward process

This was a very straightforward and prompt process.
I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the option of more time needed, packaged sent back etc. on the day they received my package I had an email letting me know it was there, then a short time later another confirming the price offered to me. I accepted it and was sent another email to confirm the money would be sent by my preferred option, followed shortly before another confirming that had been done.
The slowest part of the whole process was Royal Mail delivering the packaging to me in the first place.

14 September 2026
Rated 5 out of 5 stars

Super convenient service

Very convenient, great price for a very old phone. No problems! They sent the packaging, and all the instructions. All I had to do was pop my phone in the post.

10 September 2026

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