Arctic Edge Reviews 

191
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful products, noting that the beanies and hats are super warm, comfortable, durable, and crafted from very soft wool. People also highlight the exceptionally fast delivery service, with orders arriving quickly and reliably even around the busy holiday season. However, some people mentioned that certain items had minor flaws or loose fibers that required trimming, while others accidentally shrank their items in the wash. Despite these occasional drawbacks and isolated product complaints, consumers remain highly satisfied with the overall quality, warmth, and beautiful designs.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the wonderful designs, warmth, and... See more

Quality

Consumers find quality to be a source of great satisfaction. Reviewers frequently highlight the beautiful... See more

Delivery service

Customers had positive experiences with delivery service, reporting that items arrived in no time at all.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love our Arctic Edge beanies. My husband and I each bought one on a Viking Expedition cruise to Antarctica, and we purchased two more on the ship as souvenirs for grandkids. I’ve just now received... See more

Company replied

Rated 5 out of 5 stars

This is not my first experience with the brand, this time I bought more beanies for my family and friends. The quality is amazing nothing better for cold, wet weather. And I love all Moomin, Snufkin,... See more

Company replied

Rated 5 out of 5 stars

Ordered an Antarctica beanie from Arctic Edge. The beanie is absolutely wonderful! But the customer service was even more excellent, they made sure my order arrived in time for my trip and they were s... See more

Company replied

Rated 5 out of 5 stars

I have lived in my Svalbard hat and love it. I was gutted when I managed to shrink it by putting it in the wash. So I ordered a replacement and needed it quite quickly for a weekend of mountaineering... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Arctic Edge. Luxurious woollen outdoor clothing, made for the most extreme conditions. Our beanies and neck gaiters have reach both North and South pole, and the summit of Everest. Designed on Svalbard by local guide, made in New Zealand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and fantastic service

These neck gaiters and beanies are fantastic - very warm, robust and soft. You will see many locals of Svalbard and guides in the polar regions wear them in daily use but also in harsh conditions - that should tell you something about the quality :)
I ordered online, the parcel arrived fast and Yann was very helpful along the way.
Thank you Yann for the awesome products and the great service!

30 December 2021
Unprompted review
Arctic Edge logo

Reply from Arctic Edge

Hi Annina. Thanks so much for the order and for the review. I hope you will enjoy the beanies and neck gaiters :) on all your upcoming expeditions. Yann

Rated 5 out of 5 stars

Amazing product and exceptional customer support!

I purchased the most gorgeous neck gaiter from Arctic Edge. I chose the Svalbard range since it is on my travel bucket list! Yann was THE MOST helpful and was incredibly prompt in emailing me, helped me solve my colour indecisiveness and even supported tracking my order with updates. I am so happy with my gaiter, can’t wait to wear it in Svalbard one day or on a trip back to the mainland. Would 100% recommend for super high quality, design and customer service.
Can’t wait to make purchase number 2!

29 December 2021
Unprompted review
Arctic Edge logo

Reply from Arctic Edge

Hi Amy. Thanks for the feedback. Glad the parcel arrived quickly. Now you are all ready to visit Svalbard :), and I really hope this dream becomes a reality as it is really one of the most incredible places. The neck gaiter you ordered is part of the original Svalbard collection which Svalbard locals have been using since 2013, and I am so happy you will be able to now experience the warmth this product has brought to us, wherever you may go with it. Happy New Year !
Yann

Rated 5 out of 5 stars

Probably the best hat

Probably the best hat, we have in this cold planet. .The cap is really warm, supple and soft

24 December 2021
Unprompted review
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Reply from Arctic Edge

Thanks so much ! Best of luck with your next adventures !

Yann

Rated 5 out of 5 stars

The Best Winter Hat I've Ever Owned!

I've been using my Arctic Edge hat for many years and it's my go-to hat when it's cold and in challenging conditions. I've used the hat during freezing winter days in northern Norway when temperatures are around -35C and the hat has been my all-day outdoor companion. The hats are very warm, durable and look great! I recommend them!

24 December 2021
Unprompted review
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Reply from Arctic Edge

Thanks so much for the review Eirik :) and glad to hear AE garments have been keeping warm in those cold temperatures :)

Rated 5 out of 5 stars

Fantastic products

If you're considering buying, you should. So much attention to detail has been put into these products, from the wool blend, to sizing, to stitching. Arctic Edge products are ideal for active people in cold weather. They are durable and very warm, but incredibly soft and comfortable. They are expensive, but they are very high quality. I have bought and owned many different styles of these hats, neck gaiters and sweaters over the years, and I just don't wear anything else when I want or need to stay warm. I trust and enjoy the brand so much, I wrapped my first newborn child in one of the limited edition Arctic Edge blankets. Bring those back! If you still are unsure, look around Longyearbyen, the town these hats were born in and located in the High Arctic, and you'll see many residents using Arctic Edge products every day for good reason. They're wonderful. I know the man who started the company, and he's a good person and runs his business with integrity.

22 December 2021
Unprompted review
Arctic Edge logo

Reply from Arctic Edge

Hi Alex. Thanks so much for the review and kinds words. I hope to bring back a limited batch of blankets soon so stay tuned ! Hope Arctic Edge garments will keep you warm on all your adventures to come !.
Yann

Rated 5 out of 5 stars

Great quality and customer service

I bought a neck gaiter and hat during my trip to Svalbard, and these are by far the best ones I've found so far. Several of the locals I met over there also considered these as the best of their kind (and giving where they live that should say something).
After having returned back home I contacted the owner, Yann, if it was possible to buy an item I forgot to purchase during my trip (this was just before his web-shop opened). Yann quickly reponded and went beyond my expectations to get the order as quickly as possible to my door.

20 December 2021
Unprompted review
Arctic Edge logo

Reply from Arctic Edge

Dear Joris. Thanks so much for the review, and happy to hear your neck gaiter arrived fast and on time for the winter :). Yann

Rated 5 out of 5 stars

Frostbite Fighters

I first came across Arctic Edge products during a trip to Svalbard. I'm well chuffed with the neck gaiter that I bought. It's long enough to pull up to the bridge of the nose and kept my neck, cheeks and hooter nice and toasty in the face of -25C windchills on Svalbard. It doesn't cause any itchiness either. The quality and designs are excellent and impressed me enough to buy additional items for family and friends (who are equally chuffed with them). Service from Main Man Yann at Arctic Edge is exemplary. He responds to correspondence and dispatches the gear promptly and efficiently. Many other companies would do well to follow by his example. Well deserving of a 5* rating.

15 December 2021
Unprompted review
Arctic Edge logo

Reply from Arctic Edge

Thanks a lot for the kinds words and feedback :) . Yann

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