Aqualand Bahía de Cádiz Reviews 70

Aqualand gran Canaria, water too cold, food overpriced and low quality. 6 euro extra for a sunbed. Outrageous prices all round ( we are irish). Dour staff. Go to the beach instead.

DANGEROUS, AVOID! Visited Aqualand Torremolinos/Malaga October 2024. This is the only water park ever visited where I didn't feel safe because the rides don't seem to be properly designed. First ride at "Conos" I fell off the floater and slammed my head on the wall, resulting in neck pain that lasted several weeks. At "Hurracan" the bottom of my wife's swimsuit was ripped, presumably by an uneven joint (meaning we are in practice riding over a cheese grater). Presented an official complaint to the park, never heard back...
If you're looking for a water park in this region, a safer option would be the two parks in Sevilla, we visited in other years and had no issues there.

£40 entry fee, £10 for a subbed to put your bags and stuff on. £10 if you want to walk around with your phone. £7 for a locker (waiting at least an hour to collect your stuff at the end of the day) £25 for fast track that’s if you want to go on all the slides. £18.50 for a reheated pizza. £5 for a watery Pepsi with 0 ice. (Probably because it already has so much water in it)

We got there and spent almost 3 hours queuing for our first slide. Almost half the day wasted. Member of staff who knew I didn’t have a fast track gave me an inflatable from someone who had just ridden down the slide then when I queue for 45 minutes to go down the slide I was told I had the wrong inflatable and I was in the fast track queue so I was forced back down the stairs even after explaining the woman told me to go this way… Fast trackers just take complete advantage of this and will go down the slide only to come running back up the stairs a minute later to go down the slide again before you’ve even had the chance to go down once. They’re happy to charge you almost £25 for a reheated pizza and a luke warm watered down Pepsi which you’re then forced to eat at your sun bed (if you’ve paid for one) as there if no seating area to eat at. After going on about 3 slides and not wanting to spend an hour or two queuing anymore we decided to go into the wave pool. Was told the waves would be on in 10 minutes by a lifeguard only to be told 25 minutes later that the wave pool machine has been broken all day. Not to mention that the water itself not only in the wave pool but in all the water on the slides etc is dirty, has muck in from the walkways, leaves, branches and feathers. I dread to think how dirty the water is.

I also read a review from July 2025 that a kid had his head smashed open and was required to attend hospital for stitches due to them sending a child down to quickly after the other one.

Honestly this was easily the worst day of my holiday, I feel like I wasted a whole day here when I could’ve opted on doing something else. Not to mention I spend the better part of about £150 for two people.. I wish I would’ve read the reviews before visiting there maybe I would’ve avoided it myself.

1.8 stars out 5 stars…

Pretty self explanatory how bad this place is. Anything below 3.5/5.0 and the place is questionable but 1.8/5.0 seems like the place should be shut down!

Rubbish, would not recommend
My son went down the slide and another kid came straight after him and cut his head open 45 mins into our day . we had to leave site due to requiring stitches. No lifeguards .
Have emailed aqualand twice and had nothing back
Total disregard for safety of children
Really disappointed

Awful,filthy,kip. Complete rip off avoid at all cost

One star is too much for this complete shit hole of a place. So many kids getting hurt it's a complete rip off for the price. All the porridge reviews are right.. this place should be closed down.. money racket stay clear.. one of the staff members told me they have complained it too the director of this shit hole too close it down. What ye waiting for some child to be killed.. Is there any safety authorities in Spain. There probably getting paid out of it as well

We recently visited Aqualand in Tenerife, and overall, it was a good experience! The water park itself was fantastic, with plenty of thrilling slides and relaxing pools to enjoy. We had a lot of fun splashing around and soaking up the sun.

However, I must share our disappointing experience with the dolphin pool encounter, which was meant to be the highlight of our visit. I was really looking forward to this once-in-a-lifetime experience, but unfortunately, it fell short of our expectations.

I paid 150 euros for this encounter, and I was hoping for a joyful and memorable time with the dolphins. However, the trainer was extremely loud and, to be honest, quite rude. Instead of creating a friendly atmosphere, he dominated the session with his harsh instructions, making it feel more like a shouting match than an enjoyable encounter with these lovely creatures.

During the session, we were touching the dolphins, and the trainer seemed unable to manage the group of seven people effectively. His shouting made it difficult to focus on the experience. At one point, he accused me of touching the dolphins' eyes, which I absolutely wasn’t doing. It was incredibly frustrating and added unnecessary stress to what should have been a delightful moment.

Even after the chief trainer apologized on behalf of the trainer, the experience was tainted by his arrogance and rude behavior. I truly wanted this to be a joyful occasion, but his loud voice and dominance turned it into a disaster.

In summary, while Aqualand itself is a fantastic water park, I cannot recommend the dolphin pool encounter. If you’re considering this experience, I suggest looking for alternatives or hoping for a different trainer. It’s a shame that such a beautiful opportunity was overshadowed by a negative interaction.

Disappointing Experience – Not Accessible for All
Although Aqualandia appears colourful and fun at first glance, it unfortunately lacks proper systems and accommodations for disabled visitors.
We first visited in May 2024. During that visit, my 10-year-old son got lost in the river rapids. When I tried to search for him, staff refused to let me help and even called security on me. It was an extremely distressing experience.
We returned on 15th July 2025, hoping for a better experience, but sadly it was worse. While they offer discounted tickets for disabled guests and their carers, the accessibility is very limited. Disabled visitors are only allowed to skip the queue on two rides—chosen by the park—and unfortunately, these aren't even the most enjoyable attractions.
For those with mobility challenges, standing for 70 minutes in line without seating is simply not possible. I'm not asking for special treatment—just equal access to enjoy the park like everyone else.
There are also other frustrating aspects of the park:
• Phone Cases: They sell waterproof phone cases for £8, but you're not allowed to use them on the slides—only in the pool. There’s no clear warning about this at the point of sale. If you want to carry the case around the park, you’re required to buy an additional £4 lanyard, which again isn't communicated upfront. This feels misleading.
• Food Quality and Service: The food is poor. Our pizza was served cold just seconds after ordering. When we returned it, staff reheated it to the point of burning. It also wasn’t even cut, and when I asked about it, the staff member slammed the cutter onto the counter in frustration. For the prices being charged, I expect hot, edible food and basic customer service.
• Cleanliness: Most concerning of all, there was fecal matter in the tunnel at the Laguna section. It was clear someone had then entered the pool afterwards, likely to clean themselves. Unfortunately, Aqualandia did not clean the affected area, which is unacceptable in terms of hygiene and public health.
Unless Aqualandia makes serious improvements to accommodate disabled guests and improve its overall hygiene and customer service, I will not be returning—and I would not recommend it to others.

We got a taxi from Puert Rico as we wanted some flexibility and it’s was €35 each way. We’d checked this before so no issue with this.

€39 each for adults and a 12 year old and €31 for a 6 year old. Fine, that’s the cost of the entry and we knew that before we went so we expected good things.

However, once you get in, they charge you €5 per sunbed which is absolutely ridiculous considering you hardly use it.

After waiting about 30 minutes in a ‘free’ queue as they call it (it’s not free, we paid the entry fee!!!) for the first flume, whilst the people with the fast pass continually went in front, we relented and bought the fast pass. Another €25 each person on top of your entry fee!! Which incidentally, doesn’t actually apply to every slide.

Food wise, from the kiosk, it was €80 for 5 x chicken nuggets and chips & a drink. I’d recommend taking a packed lunch, not because of the cost but because of the standard of food.

The wave pool was really good fun and comes on hourly (I think) but be careful as the surface is full of stones and our 6 year old cut his foot.

Parents and carers also not allowed to go down slides with their kids which is a nonsense & the sizing it all over the place for kids on some of the bigger ones. Same height restriction but was allowed on some and not others.

Toilet and shower facilities really good and clean and generally speaking, the park was clean and tidy.

Overall, it was just pretty disappointing and over priced. It shouldn’t be costing a family of 5, nearly 330 euros for a day out to an average water park.

Knew the entrance price but everything else inside is a rip off €18 for a £1 Iceland pizza.. €7 euros if u want to use a sun lounger.. everything inside is about 10 times overpriced.. never again

Reading other reviews, it seems we were relatively lucky visiting in May instead of August. We didn't bother getting Fast Pass tickets but the queues for the slides weren't too bad and a lot of them were really fun.

However...
On top our almost €40 tickets, we each had to pay €7 per sunlounger. My 2.5 year old niece wasn't allowed to go on the baby slides alone, but her parents weren't allowed to go with her either, so she spent the day unable to do anything.

The queue for food and drink was massive and there were only two people working in the hut, meaning it took over 30 minutes just to get a drink. The food was kinda pricey too, but it was nice enough.

The women's toilets closest to us were fully blocked and full to the top meaning we had to walk to the ones further away.

The floor was almost too scorching to walk on barefoot, and climbing up to some of the slides was a massive trek. But by far, the absolute worst part of the park was the Kamikaze slide. Forgetting about the huge hike to the top of the slide, the absolutely insane force and speed riders come down with is verging on dangerous. Yes, I know the slide is marked as extreme and is called Kamikaze, but my wife and best friend both walked away from it with bleeding elbows and my wife was also cut between the legs in a very intimate area causing quite a bit of bleeding, all because of the force of hitting the water at the end of the slide. They also described it like being waterboarded all the way down. My wife was still bleeding a little a few hours later and has multiple visible cuts and tiny slices from the slide.

All that said, the wave pool was really lovely to hang out in. However, we definitely wouldn't be coming back again anytime soon.

The worst waterpark ever.. dont go with kids under 1,2m you better go swimming at the hotel. The first waterpark where kids cant go with adults from slides under 1.2 m and When they grow to 1.2 m they can go alone?

Feel so glad we went when we did because it wasn't busy at all! Think the most we waited was 10 min so feel very lucky after reading reviews. The waterproof phone case is pretty cool for £10. The £5 per sunbed is a p**stake after we paid €220 to get in we had 1 between 6 of us because to be honest we didn't really sit down much. We brought all our own food and drink so luckily no extra expense there. Annoying everything shuts 30 min before aswel but like I said luckily it wasn't busy we got on everything multiple times kids loved it. I'd suggest if you are a big family booking a taxi because it took us 30 min of waiting for a bigger taxi after people pushed in then we gave up and had to get 2 which cost us double.

Me and my partner had a great day at Aqualand in Gran Canaria, well worth a visit!!! Xx

Had a great day there today my son is 16 super tall and non verbal autistic he doesn’t understand that he can’t go on the little slides but the guy let him go down a few because it wasn’t busy ! Made his day !

Let's start with the positives. The park (not Inc the pool) was very clean. That's the positives done with.

We went as a family of 4; 2 adults and 2 children (14 & 11) who apparently constitute adults, so 4 adults. €122 to get in, then on top of that they want €7 per sunbed. It doesn't end there!

There are plenty of rides, but unless you're will to pay a further €40 per person for a fast track pass, you can forget going on most of them. We got there at open and stayed for 5 hrs. The kids managed to get on just 3 rides in that time.

Some of the rides require you to have a tube. There are about 30 fast track tubes per ride, and maybe 8 non fast track ones, so good luck getting one. And you can't use a fast track ine without a pass, even if there are 10 piled up not being used. You'll queue for an hour for a tube, then another hour and a half to get on the ride, all in the blazing sun as there is no shade.

They seem to let as many people in as possible too, with no apparent max capacity.

Short version, don't waste your money!! There is another water park in Mijas where a fast pass doesn't exist, and everyone can get on rides. Maybe head there instead!

DOUBLE CHARGED FOR ENTRANCE !
I went to the park with my wife and our two grandsons on 9th August 2024. We used the QR code outside the main entrance to purchase tickets but when we got to the gate they said they were out of date and were dated MAY 2024 and they made us pay again. The STAFF at the gate were smiling and seemed to know that this happened regularly and said we had to contact the company to get a refund. I immediately did this my email but they are refusing to refund our Euro 111 ! This company SHOULD NOT BE TRUSTED !!!

Myself and my partner visited Aqualand Torremolinos on 13 August.
We paid €72 altogether for entry and a further €11 for a locker (which was filthy). Most of the slides require you to queue for a ring. The vast majority available are ‘fast pass’ rings. Unless you want to pay and additional €40 per person for a fast pass, you can expect to be waiting 1-2 hours in a queue for a ring. The non-fast pass rings weren’t readily available at all, 1 or 2 every 20 minutes. Almost like they were removed in order to force people into buying the fast pass. Not to mention, you need to stand on the burning hot ground while waiting. We decided to go to the wave pool as it’s the only thing you can do with no queue and I was shocked to find it full of dirt and even feathers - disgusting. The price of the food is extortionate, €18 for a meal, if you’re willing to wait in another shockingly long queue.
Do not waste your money here.

The slides themselves are fine - but it’s unbelievable that you make customers pay so much, but then it’s impossible to use the slides we paid for. Essentially you can’t use anything, you have to wait for hours and waste your day.

It already begins on the parking lot: no parking spots. Then huge lines for every slide. Even worse, you then offer customers to buy a fast ticket for another 40€ per person so we can enjoy what we paid for. That’s seriously outrageous and one should expose you at the press with this! Similarly, of course, you want more money for the sunbeds. Shouldn’t at least two be included after I paid 170+ € for my family to enter?
Because of the way too packed place, after waiting for 1 hour at attraction no. 11, my 6 year old didn’t understand why the fast ticket lane had priority and he went to the slide with his yellow single ring. Your staff member told him to get off the slide, he stumbled down and hurt himself, his elbow was bleeding. Your staff member didn’t give a damn about this at all and didn’t say anything! As a father, thinking back about this, I should have flipped out and made a big drama - of course I just smiled and didn’t say anything in that moment. Your method to give priority to those who paid EVEN MORE than usual customers paid is close to criminal to be honest. I genuinely hope you will not succeed with this!

Also, the water in the pools was so disgusting and dirty one didn’t want to enter it. What does the state department of health say about that?

Last but not least, the small kids area in went crazy in the afternoon and there were not enough lifeguards, it was out of control and the kids bumped into each other all the time. How can you take responsibility for this, and what do Andalucía’s laws and regulations prescribe about that?

Overall, unfortunately, it’s a huge rip-off what you offer and you should feel ashamed of what you do. One specific recommendation I have would be to limit the number of people you let in, this would relax a lot of the problems I’m describing. But it would also decrease the revenue for your owners/investors, so I guess that’s not an option and you’ll just continue as always.