Appliancesexperts Reviews 4

Scam website, had to get money back via credit card charge back.
Exactly the same experience as the other reviews on this so called company.

A warning this company are a red flag
I purchased an oven on the 2nd October and I had confirmation that it would be delivered on the 9th October at 11 am, on the day received an email that the oven was damaged and will get another from their supplier and it would be delivered a week later, after having to email them a week later after nothing being delivered they replied saying that the oven was not available and would refund my payment method and to wait 5-7 days for it to appear in my account. The payment was taken under the name of House of Living and after 7 days no refund appeared, I then had to initiate a dispute with my bank to get my money back

Do not purchase from this website!
I purchased a built-in double gas oven from this site as they were the only company in the UK still selling them. I was first suspicious as they don't allow Paypal purchasing however I was able to pay using my credit card which provides the consumer protection. The man called Amin Svensson, if that is his real name, said it was due for delivery in a week after purchase, however, on the day and time slot it was due to arrive there was no delivery. Half an hour after the time slot had been missed I received an email from Amin about the product being damaged and that he was getting another for delivery which is the point I asked to cancel the order. He agreed and said the refund had been done and I would receive the money within 7 working days but it never came through and he went silent. Having purchased with a credit card I took it up with Natwest who even though they were very slow about it, refunded my money after I'd provided the evidence of the emails and attempts to call. It did mean I was out of pocket £500 for the 6 weeks their investigation took place.
Do not buy from this site as they will take your money and vanish, the oven in question is still available for purchase.

BEWARE
This is a professional looking website with everything looking legitimate on first glance. Communication seems good, they even pick up calls. However, this company is not listed on company house, and is linked to company called "house of living" also linked to scams.
They will try and delay orders as long as possible to prevent you getting your money bank via Chargeback.
Typical sequence of the scam is around the lines of "something wrong with your order, delayed by a week or so" -> "product not available anymore, but promised to be back at later date" -> "product not available anymore at all, refund promises". All designed to trick you in waiting.
If you have bought something from this company and read this, contact your bank immediately that you are concerned.