While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Norton advised my password was leaked. I changed the password. Then I couldn't reaccess my AOL email account right after the password change. I called the customer service number given and spoke to... See more

Rated 1 out of 5 stars

On with AOL service agent for 2 hours Issue with my attachments sending Nikki could not fix issue she transferred Me to a supposely a tech 2 agent Dean to assist he did nothing said it takes... See more

Rated 1 out of 5 stars

I joined AOL on day one 1980? -- had to pay for email then Since it was taken over by Yahoo - IT'S RUBBISH Too many problems to list - the news has several articles on the same subject with di... See more

Rated 5 out of 5 stars

I recently had to call customer support because I forgot my password for my email account. My dad made AOL accounts for our family many years ago. My account was tied to a lot of my current day apps.... See more

Company details

  1. Online Marketing Agency
  2. also in
  3. Email Service Provider
  4. Internet Marketing Service
  5. Software Company
  6. Website Designer

Information provided by various external sources

AOL is an American web portal and online service provider based in New York City.


Contact info

1.9

Poor

TrustScore 2 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(25)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not sure why AOL mail is still not…

Not sure why AOL mail is still not there anyway for many many reasons so I hope you really do know what you are doing here totally and completely. How do you plan to go there really ? I do not see any reason with all that matter here.

23 August 2019
Unprompted review
Show reviews in all languages. (25 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look