AOK Events Reviews 392

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and attentiveness, making every interaction pleasant. Many people highlight the exceptional customer service, noting that the team goes above and beyond to ensure a smooth and enjoyable experience, often taking care of every detail. The overall service is frequently described as excellent, with consumers appreciating the clear communication, efficient organization, and flawless execution of events. However, some customers also noted issues with event organization, describing experiences where they felt crammed into large crowds without information or apologies, leading to uncomfortable situations and concerns about crowd management.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the exceptional, warm,... See more

Location

People report positive experiences with location. Customers were pleased with venues like Wembley,... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe their experiences as... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant customer service. I was blown away how well we were kept informed, emails answered promptly and everything so personal. Made us feel really special even though we weren't big corporate buyer... See more

Rated 5 out of 5 stars

“This was our most successful event to date, and it would not have been possible without the AOK team. Our attendees explicitly told us they had never attended a better industry event before. From d... See more

Rated 5 out of 5 stars

Our family of four had a great day at the Lord’s Test. From our initial contract through to our ticket delivery, the process was flawless. We were kept informed at every point of ticketing, hospitalit... See more

Company replied

Rated 5 out of 5 stars

Our company had a fantastic experience with AOK Events! We booked the Henley Regatta and everything went perfectly. There was great communication and Holly and Emily was extremely helpful throughout... See more

Company replied


Company details

  1. Event Management Company
  2. Entertainment Agency
  3. Event Ticket Seller
  4. Party Planner

Written by the company

AOK Events create unforgettable events with our team of experts offering creativity, reliability and outstanding customer service. We specialise in corporate hospitality, venue finding, team-building, event management and fulfilment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

392 reviews

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. I was blown away how well we were kept informed, emails answered promptly and everything so personal. Made us feel really special even though we weren't big corporate buyers, just 2 rugby fans.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We contacted AOK Events to book us Wales v England hospitality for the rugby. We were kept informed all the way through. The service was excellent and i would definitely recommend

7 February 2026
Unprompted review
Rated 5 out of 5 stars

We will definitely be partnering with AOK again

“This was our most successful event to date, and it would not have been possible without the AOK team. Our attendees explicitly told us they had never attended a better industry event before. From day one, and well beyond the conference itself, every detail was taken care of. The event ran flawlessly, with zero headaches on our side.

As a highly demanding organization, we only work with the very best. Despite the scope of the project, the many last-minute requests, and numerous changes along the way, the AOK team handled everything with absolute professionalism and precision. It was a true pleasure working with them while fully achieving our business goals. We will definitely be partnering with AOK again in the years to come.”

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Attending the Oasis concert at Wembley…

Attending the Oasis concert at Wembley on August 3rd with the Gold Package was truly a memorable experience. I am incredibly grateful to Jenni, Matt, and Emily from AOK Events for organizing the tickets and addressing all our inquiries throughout. Their warm, efficient, and professional assistance made everything seamless. Exceptional customer service deserving of 5 stars! ⭐⭐⭐⭐⭐

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Super smooth process from start to…

Super smooth process from start to finish.

I got tickets to a Liverpool vs PSV champions league match.

The customer service was brilliant even though I didn’t need to use it for any complications, they were always in contact with me for any relevant Info.

I got tickets downloaded straight to my apple wallet which was super simple.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

NFL Dublin tickets and hospitality

AOK arranged our tickets and hospitality for the Dublin NFL Game last week. Very smooth and professional organisation and no issues throughout.

28 September 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Thank you John!

Rated 5 out of 5 stars

Seamless hospitality experience

Emily was very responsive and accommodating, and helped ensure that the group had a memorable experience at Lord's.

11 July 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Hi Anish, thank you for leaving us a review! We're glad your team had an unforgettable time :)

Rated 5 out of 5 stars

Daniel and Emily were super helpful

Daniel and Emily were super helpful! Thank you both for arranging the Coldplay tickets. Emily was great at keeping me informed about the concert, and especially as the date moved. Will use again, thank you!

12 September 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Hi Lydia, thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Murrayfield hospitality…

Great experience with hospitality tickets for Oasis at Murrayfield. Kept up to date regularly by Matt and Jenni and both were very approachable. Tickets and event / hospitality info were provided before hand and no issues on the day. Would happily use again.

8 August 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Hi Matthew, thank you for taking the time to leave us a review. We're glad to hear you had a great time at Oasis!

Rated 5 out of 5 stars

I had a great experience booking…

I had a great experience booking hospitality tickets with AOK and Jenni for the recent Community Shield game at Wembley. The team made me feel comfortable and reassured from the start and everything was provided as expected on time and so the day went exactly to plan!

10 August 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Thank you for taking the time to leave us a review John!

Rated 5 out of 5 stars

Outstanding Experience with AOK Events

I had the pleasure of attending the August 3rd, 2025 concert with two Premium tickets through AOK Events, and the whole experience was outstanding. Everything went smoothly from start to finish, with excellent service throughout. I couldn’t have asked for a better way to enjoy such an incredible show. I would definitely recommend AOK Events to my friends, especially if they’re planning to attend any future events at Wembley – the sound and the overall experience were absolutely top-notch.

3 August 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Thank you so much for leaving us this amazing review! We're so glad to hear you had an unforgettable time :)

Rated 5 out of 5 stars

Fantastic Service – 5 Stars!

Oasis at Wembley on 3rd August with the Gold Package was an unforgettable experience. Huge thanks to Jenni, Matt, and Emily at AOK Events for arranging the tickets and answering every question we had along the way. Their friendly, prompt, and professional service made the whole process effortless. Amazing customer service – 5 stars! ⭐⭐⭐⭐⭐

3 August 2025
Unprompted review
AOK Events logo

Reply from AOK Events

Thank you Dave!

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