Anytime Doctor Reviews 1,517

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, efficiency, and professionalism, often highlighting the quick delivery of products. Many appreciate the straightforward online consultation process and the convenience of receiving medical items directly to their door, saving time compared to traditional GP visits. However, some customers experienced issues with their orders, including missing items, incorrect medication being sent, or receiving incomplete kits. A few also mentioned delays in receiving refunds for unsupplied items or a lack of communication regarding order discrepancies.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its reliability, efficiency, and ease... See more

Delivery service

Reviewers express satisfaction with the delivery service. Many customers highlight the speed of delivery,... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, quick, and... See more

Product

Users describe ambiguous interactions with product. Many consumers appreciate the speedy delivery of quality... See more

User experience

People report positive experiences with user experience, highlighting the simplicity and ease of use of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

quick response would like to buy some…

quick response would like to buy some more antibiotics as travel regularly with my hisband and like to have that safegard should we get any infections or tooth problems

29 April 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Linda! We're glad you found the service quick and helpful, great to hear it gives you peace of mind when travelling.

Rated 1 out of 5 stars

They don't respond at all

The website froze on an order (wouldn't complete checkout with a "something went wrong" message) and despite emailing through the website and phoning repeatedly I have been unable to get any response at all.

11 April 2026
Unprompted review
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback. We're sorry to hear about the issue you experienced with the website and the difficulty contacting us. This isn’t the level of service we aim to provide, and we will look into this to ensure it’s resolved.

Rated 5 out of 5 stars

Very reliable service

Very reliable service , quick and easy to use .Very happy

4 April 2026
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Reply from Anytime Doctor

Thank you! We're glad you found the service reliable, quick and easy to use — great to hear you're very happy.

Rated 5 out of 5 stars

Excellent service

Excellent service. There was a hiccup with my order (not caused by Anytime Doctor) & it was resolved extremely quickly by Anytime Doctor.

30 March 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're pleased we could resolve things quickly for you and that you were happy with the service.

Rated 5 out of 5 stars

Anytime doctor is very helpful and…

Anytime doctor is very helpful and useful as can be accessed anytime including bank holidays and weekends
A must in today’s society

4 April 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Susan! We're delighted you find the service helpful and accessible whenever you need it — including weekends and bank holidays.

Rated 1 out of 5 stars

I didn’t receive my medication

I didn’t receive my medication. I ordered on 26th March still not received by 7th April.

26 March 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback. We're sorry for the confusion — no medication was selected with your travel pack, so none was dispatched. Following your enquiry on 7 April, we reviewed your order and issued a full refund on 8 April. We apologise for any inconvenience caused.

Rated 5 out of 5 stars

Easy to navigate ,

Easy to navigate ,
Your new site is easier to reorder replacements thankyou .

Excellent service you provide ,
Very speedy delivery of quality products .thankyou for keeping us safe .

18 March 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Shirley! We're delighted you found the new site easier to use and that reordering is simpler. Great to hear the delivery was speedy — we really appreciate your kind words.

Rated 5 out of 5 stars

Great Help

The swiftness and response was perfect

12 March 2026
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Reply from Anytime Doctor

Thank you, Gavin! We're pleased you found the service swift and responsive.

Rated 5 out of 5 stars

Easy to navigate site and order…

Easy to navigate site and order services. Will definitely use again

26 February 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Anne! We're glad you found the site easy to use and we look forward to helping you again.

Rated 5 out of 5 stars

Ordered my holiday first aid kit…

Ordered my holiday first aid kit including antibiotics… just in case !! . It arrived within 5 days . Would use again .

27 February 2026
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Reply from Anytime Doctor

Thank you, Mark! We're pleased your travel kit arrived promptly and hope it gives you peace of mind for your holiday.

Rated 3 out of 5 stars

No option to just replace items

I have used this service before and was replacing my travel medication pack as it was looking bad after 18 months of extensive air travel.
The product is good but the website lets things down. It did not show my previous purchases, so I didn’t have an opportunity to just replenish what I actually needed to replace.

24 February 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, Shaun. We're glad you’re happy with the product, but sorry the website didn’t meet expectations. We’re actively improving the user experience on our new site, and this will be addressed soon.

Rated 1 out of 5 stars

Sent a voice message and messaged…

Sent a voice message and messaged through their website but still no answer about my refund??? Cancelled before order was shipped and still no idea if they have taken my money or not.

18 February 2026
Unprompted review
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, Roseanna. We're sorry for the frustration caused. Your order was cancelled on 15 February and the payment was voided at that time, so no funds were taken. We apologise for any confusion and will review our communication to ensure this is clearer.

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