The Antique Ring Boutique Reviews 164

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their patience, knowledge, and helpfulness throughout the purchasing process. People are particularly impressed with the quality and beauty of the products, often noting that the rings exceed their expectations and are even more stunning in person. The overall user experience, from initial inquiry to receiving the item, is frequently described as personal, smooth, and delightful. The presentation and packaging of the rings also receive high commendation, with many customers appreciating the thoughtful touches and secure delivery. Reviewers often express their intention to make future purchases, emphasizing the trust and satisfaction they feel with the company's offerings and the personalized attention they receive.

What people talk about most

Product

People report high satisfaction with the product. Customers consistently praise the beauty and quality of the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise a staff member and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the superb quality of the... See more

Service

Clients share positive opinions on service, consistently praising the exceptional personal experience.... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the personalized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam was an absolute star throughout the journey of finding the right engagement ring. Aside from knowing I wanted an antique ring, I had no idea what style and Sam was so patient offering amazing advi... See more

Rated 5 out of 5 stars

One-of-a-kind rings at many price points. It makes the decision feel much more special than buying from a big store with dozens of made-to-order customisation options. Plus the appointment is 1-on-1 i... See more

Rated 5 out of 5 stars

Stellar experience. I was looking for something unique fort engagement ring, and stumbled upon The Antique Ring Boutique’s website. They have beautiful inventory, and while perusing the site I stumble... See more

Rated 5 out of 5 stars

The whole experience felt really personal. I could tell they really cared about my purchase and wanted everything to be perfect when sizing my ring. Branding and Presentation when it arrived was gorg... See more


Company details

  1. Jewelry Store

Written by the company

Vintage Engagement Ring specialists - Our Company was founded on a passion for craftsmanship and exceptional gemstones, along with providing exceptional service to our customers. We painstakingly acquire every piece; selected for its quality, individuality, rarity and ability to capture the zeitgeist of its era. We are on a mission to ensure our collections are formed from only pieces that meet the highest standard and uphold our impeccable reputation. We are a small team but together hold extensive knowledge about our specified fields, which we pass onto you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Brilliant Customer Service

Had a truly excellent experience with Sam and Antique Ring Boutique. After an initial choice of ring had some trouble during a slightly ambitious re-sizing, Sam was diligent and helpful throughout in finding an appropriate alternative. So much so, that we ended up liking the alternative more than the original!

My fiancé and I really appreciated his expert advice, his communication throughout the whole process, and his general customer service. Neither of us are experts or overly familiar with antique jewellery, so it was helpful to be walked through some key considerations and factors for coming to a decision.

Would highly recommend to anyone on the lookout for antique rings!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

The Antique Ring Boutique totally…

The Antique Ring Boutique totally exceeded my expectations.

Having purchased a gorgeous ring that caught our eye on line, my husband and I were warmly greeted by Sam on the day of collection and absolutely loved the whole experience.

The ring was even more beautiful when seen in person and I was thrilled to be the recipient and have not taken it off since.

I chose a very special blue sapphire sourced expertly by Sam from Sri Lanka with an exquisite lighter intensity which was just what I’d been looking for. The price and the quality of the ring were both superb and hearing Sam talk in depth about its provenance and his own passion for gems made the experience all the more memorable.

I cannot fault the customer service of ARB or the quality of the ring and I warmly commend ARB to anyone looking for that special piece. With all their items priced thoughtfully and so beautifully curated and cared for, you’ll be hard pressed to find a better option.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The Antique Ring Boutique is unique and truly special

I cannot recommend The Antique Ring Boutique highly enough. I came to Sam with a very special mission — finding the perfect antique ring to surprise my wife Anna for our 30th wedding anniversary — and the experience from start to finish was truly memorable.

Sam, who founded the business, is exactly the kind of person you hope to meet when searching for something this meaningful. Warm, genuine, and incredibly knowledgeable, he took the time to really understand what I was looking for and guided me through an extraordinary collection of beautiful antique rings. The choice is simply stunning — each piece has its own history and character, and you can tell that every ring has been carefully picked and lovingly curated.

What made the experience even more special was Sam's flexibility and thoughtfulness. He was completely understanding of the fact that, as a surprise gift, Anna might want to come back and find something that felt more uniquely her. And that's exactly what happened — Anna fell in love with another ring from the collection that felt like it had been made for her. Sam handled the whole process with such grace and care, making Anna feel just as looked after as I had been.

The private showroom in central London is a beautiful, relaxed setting — a world away from the pressure of a high street jeweller. It's the perfect backdrop for choosing something as personal as an antique ring.

If you're looking for a truly special piece, paired with an exceptional personal experience, Sam and The Antique Ring Boutique are simply without equal.

17 March 2026
Rated 5 out of 5 stars

Excellent service, communication and presentation

I recently ordered an engagement ring, which also required resizing. Communication was excellent, the resizing was completed well within the advised time frames, and the standard was excellent. The ring is absolutely beautiful and fits my fiancée perfectly. The box and package presentation were also lovely. I have no complaints or negative feedback at all, and I wholeheartedly recommend the Antique Ring Botique to anyone who is considering a purchase!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Frustrating experience trying to make a purchase

Despite the fact that there are many items on the website that I would like to purchase, I was unable to complete one. I am in Europe, and buying jewelry online is quite challenging, so I contacted Sam via WhatsApp to get additional information about delivery, warranties, and the items. Unfortunately, he simply didn't answer most of my questions or answered vaguely, ending each sentence with the phrase "if that makes sense..." I had to repeat my questions several times, and our correspondence ended up dragging on for two days. Eventually, Sam stopped responding my messages. I am very disappointed.

3 September 2025
Unprompted review
The Antique Ring Boutique logo

Reply from The Antique Ring Boutique

Hi Noemia,

I’m so so sorry to read this - that was certainly not my intention. Could you please email me at sam@antiqueringboutique.com - I would be very grateful for the chance to help and make this right.
Thank you,
Sam

Rated 5 out of 5 stars

Fantastic company!

I bought a lovely ring from Sam and he changed the middle stone for me as I loved the setting but wasn’t sure about the centre of it. I absolutely love my ring it came in beautiful packaging which I think is a nice touch and a lovely receipt for insurance purposes. It’s not the first ring I have bought from this company and it certainly won’t be the last.

12 February 2026
Rated 5 out of 5 stars

Personalised service & exquisite rings

The entire process in purchasing my beautiful ring from Sam was an absolute delight.
The care taken to ensure my experience was positive started with my text query to the finial purchase in Mayfair.
The ring is beautiful! I felt it was very reasonably priced for the outstanding quality .
Sam offers exquisite pieces in a range of affordability meaning there is a ring for everyone! I will definitely purchase again from Sam.

10 February 2026
Rated 5 out of 5 stars

Amazing!

I don’t even know where to begin! Our experience ordering from this amazing shop could not have been better/more smooth. We fell in love with this ring but I was a little hesitant to order something of this significance online as I had some other instances with other antique shops that left me feeling uneasy. I messaged Sam on the WhatsApp and he got back to me immediately and answered all of my questions (yes I had a lot haha). He was so kind and patient with me. He even marked it as sold as he verified some info for me! Truly incredible customer service. From the date I ordered the ring with the custom resizing by their expert jeweler, it showed up at my door step, (in the US), in just under two weeks. Packaging is amazing and the ring is more stunning in person. Could not be more pleased with my 30th birthday present! I would not hesitate to order from this amazing shop! Thank you Sam and Team! ❤️

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Stellar experience

Stellar experience. I was looking for something unique fort engagement ring, and stumbled upon The Antique Ring Boutique’s website. They have beautiful inventory, and while perusing the site I stumbled upon my ring. I kept going back to it, as it took my breath away. I reached out via email and received a response within 24 hours. A few emails back and forth and I made the purchase. It was resized for me, and shipped out via DHL IT WAS RECEIVED WITHIN 3 days, and packaged beautifully. I can’t recommend this business enough. I’m looking forward to forward to making future purchases from them.

29 January 2026
Rated 5 out of 5 stars

Superb

Sam was wonderful - knowledgeable in all things gems / antiques and has a wonderful eye for what “suited” me best. Made the whole experience enjoyable and smooth. Thank you again!

15 January 2026
Rated 5 out of 5 stars

One-of-a-kind rings at many price…

One-of-a-kind rings at many price points. It makes the decision feel much more special than buying from a big store with dozens of made-to-order customisation options. Plus the appointment is 1-on-1 in a beautiful room and Sam is super attentive and patient. 10/10

11 December 2025
Rated 5 out of 5 stars

Aquamarine Dream!

I had been looking for an aquamarine for a while and at first was a little nervous to make an expensive purchase from an account I followed on instagram. However; the team were very professional and I was able to view the ring in person during a trip to London. There was no pressure to buy and even when I knew I wanted to take the ring, Sam didn’t take any payment but put it on hold until I returned home. The ring is stunning and exactly what I was looking for. It arrived sized, beautifully packaged with all paperwork. I wouldn’t hesitate to buy from The Antique Ring Boutique again. Which is problem- for my bank account!

26 November 2025
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Brilliant customer service. The product I purchased was above my expectations when viewed. Very happy with my purchase & the entire experience was memorable. Sam is fantastic.

19 December 2025
Rated 5 out of 5 stars

My son and I were absolutely delighted…

My son and I were absolutely delighted to meet Sam in his beautiful boutique. He knew we were looking for an antique ring and had thoughtfully had a large choice accordingly. We were very happy with the 1900 ring we found and could not recommend a visit more.

16 December 2025

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