anninavogel.co.uk logo
Visit website

anninavogel.co.uk Reviews 

2
•
TrustScore 3 out of 5

2.9

Jewelry Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewellery Manufacturer

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Shocking customer service

My engagement ring and our wedding bands are from AV. They were bought on their Liberty and Selfridges concessions.

The diamond in my engagement ring fell and was lost, and we tried to contact AV to see if we could replace it as it’s such an important piece of jewellery for me and I am distraught.

Two weeks, three emails and an Instagram message later we have not received a reply.

This is disappointing and not something I would expect from a brand like this.

14 April 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Anonymous emails, no call centre, complete unwillingness to help

I already own a lot of jewellery from Annina Vogel (bought while they were in Liberty) - but would warn people against shopping with them online. It’s high risk to use a company in which you can’t trust the service for such expensive items.

30 August 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look