Angelmobility Reviews 

361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobility products are exceptionally lightweight, sturdy, and very comfortable for everyday use by their family members. Consumers also appreciate the prompt shipping times, secure packaging, and helpful customer support when organizing their purchases. Many buyers note that these items significantly improve personal mobility and daily independence. However, some people mentioned that external delivery services occasionally caused unexpected delays, tracking issues, or communication gaps upon arrival. A few other people also felt that certain product features, such as handle dimensions or folding mechanisms, presented minor difficulties during regular usage.

What people talk about most

Product

Customers had positive experiences with product, noting that items are sturdy, lightweight, and offer great... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders frequently arrive very quickly,... See more

Quality

Users describe satisfaction with product quality, highlighting that the items are well built, sturdy, and... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant experiences, professional staff,... See more

User experience

People report positive experiences with user experience, highlighting how lightweight and easy the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time buying a wheelchair and I'm pleased to say the AMW0023 is all I hoped it would be. Lightweight but very sturdy and the padded seats are very comfortable. It's easy for my wife to push... See more

Company replied

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

361 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(361)

139 reviews in the last 12 months

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Rated 1 out of 5 stars

No wheel chair no money no replay from this company

Subject: Urgent Complaint – Wrong Item Sent, No Delivery, No Contact
Dear Company
Email come on Monday next day delivery order #4462 is Friday and still no item!
I am extremely disappointed with my recent order experience. I placed an order for a wheelchair and tried to contact you just a few minutes later to request an upgrade to a better model , cancel order. Unfortunately, no one responded to my request, and the chair was sent out anyway. Over 7 days and no one contacted me and no chair.
To make matters worse, the item never arrived, yet I have been charged for it.
I am now about to travel in 2 days! and do not have the wheelchair I urgently need. This situation is unacceptable and has caused me serious inconvenience.
Please contact me immediately to arrange either:
• A full and prompt refund
• Or an urgent solution to provide the correct wheelchair before my departure.
I expect this to be resolved as soon as possible. Please confirm receipt of this message.
Kind regards,

20 June 2025
Angelmobility logo

Reply from Angelmobility

We apologies for the issue. A full refund has been issued.

Rated 5 out of 5 stars

Aerolite Four Wheel Rollator

Purchased direct from their website, straight forward online purchase. Super quick dispatch and delivery. The Aerolite Four Wheel Rollator came fully assembled and only required to adjust grip height based on user requirements. First impression a very well made, simple folding mechanism and easier to maneuver for storage due to light weight.

20 June 2025
Rated 5 out of 5 stars

Angel website easy to order off

Angel website easy to order off. And they delivered 24 hrs laters.
Only used wheelchair couple of times so far. But it nice to push and my son seems comfortable sitting. Luke style of wheelchair it doesn’t look like medical equipment, more stylish and red padded seating makes it look modern

17 June 2025
Rated 5 out of 5 stars

Lightweight scooter

Scooter is lightweight and easily fits in the boot of my car. Battery removes easily for charging and is not heavy like other scooters I’ve had in the past. I would highly recommend this scooter

9 June 2025
Rated 5 out of 5 stars

Exactly what we wanted.

Exactly what we wanted.
Very prompt delivery and just the back strap to fit. Surprisingly weight is lighter than size would suggest. Tyres absorb all vibration from pavement and road surfaces which is worth five stars in itself!

7 June 2025
Rated 5 out of 5 stars

Affordable, stylish and comfortable

I bought this chair for my mom who is in a care home as the breaks had gone in her old one. The chair is very stylish and comfortable with a affordable price. The arms lift to make going to the toilet easier for mom. It would have been absolutely perfect however the manager of mom's home has said I have to change it as the mesh panel on the back and seat of the chair isn't suitable as it can cause cross contamination and can't be cleaned properly if mom should have an accident or drops food in inviting mould to form! As mom's name is on it it can't be returned but as she's happy with it we will keep it for when we take her out and purchase one of the other chairs available

8 June 2025
Rated 5 out of 5 stars

All terrain rollator

A really fast delivery time. The rollater is a very reasonable price and great quality compared to some for sale elsewhere. It came almost fully assembled. Easy instructions for use.
It has totally changed my ability to get around outside with confidence. The larger wheels and pneumatic tyres mean that I am able to use it on gravel and grass and uneven ground. Plus the seat is substantial and allows me to rest periodically so I can walk a further distance in total. Wish I'd bought one sooner and I can thoroughly recommend buying one from Angel Mobility.

7 June 2025

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