ANGELEYE Fashion Reviews 163

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I wasn’t sure which size to order (relaxed fit, teal faux fur jacket), so I emailed them for advice. I got a swift reply. According to their size guide, I’m a 14/L, but I ordered a size 12/M which... See more

Rated 3 out of 5 stars

I would say that I was happy with the dress I ordered and accepting of the delivery charge overseas of fifteen euros when I placed my order. However, wasn’t prepared for dress to cost me another 25 eu... See more

Rated 5 out of 5 stars

I ordered a dress on the Monday for an event at the weekend. Sadly the wrong dress was sent which was received on the Wednesday. I contacted customer service who where more than helpful. I sent the... See more

Rated 5 out of 5 stars

Beautiful high quality dresses and fantastic customer service. I ordered 2 dresses and I received one in the wrong colour. Luckily it was a better colour on me and I decided to keep both. They are bo... See more

Company details

  1. Clothing Store

Information provided by various external sources

ANGELEYE was born out of the inspirational vintage markets of London: the cool urban style of Portobello in Notting Hill, true vintage from Spitalfields in the East and the rock and roll flavour from Camden Market. Fashion-forward label adored by fashion conscious, confident young women worldwide. ANGELEYE captures the diversity of London through design, creative prints and quality fabrics, as featured throughout every collection, since launching in 2008.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

When bought

When bought. The item was in stock. Was excited to find it here as it was also sold out online. Than 2 days later got an email to say it was sold out. Which is not nice.

15 February 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Speedy delivery. Kept me updated, product was what I expected. Would highly recommend

22 January 2020
Unprompted review
Rated 1 out of 5 stars

Site not updated correctly causing stress

Received an email advising the product was back in stock in my size. Went online and purchased it only to receive an email 2 days later to say the order had been cancelled as it was no longer in stock. Went back online to chk and the site said it was in stock still. Had to call to confirm the issue and request another callback if arrived back in stock.

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Leopard faux coat

Lovely purchase
Prompt delivery.
Leopard faux coat. True to size. Lovely quality.
1 happy shopper 😁

19 December 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

Thank you Diane! We hope to see you shopping with us again :-)

Rated 3 out of 5 stars

Didn’t include the return postage…

Didn’t include the return postage label. Not a big deal and sorted it very promptly but should have been in the original package

9 December 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

We are really sorry about this! We have made sure to notify the warehouse team so that this wont happen again. Thank you for your feedback :)

Rated 5 out of 5 stars

Leopard faux fur coat simply gorgeous

A quality coat, so soft and true to size. Have worn it once and was inundated with compliments. Can’t wait to wear it again.

9 December 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

So glad to hear that you love your new coat! Thank you for leaving us a review. We hope you shop with us again! - Izzy

Rated 3 out of 5 stars

Order was cancelled so can’t comment.

4 December 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

Sorry to hear that your order was cancelled. We hope that your next experience shopping with us will be more positive and we will continue to work hard to make sure our orders are not cancelled in future. Thank you for your review.

Rated 5 out of 5 stars

Lovely quality

Lovely quality, good efficient delivery.

24 November 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

Thank you Caroline. Thanks for the kind review :)

Rated 3 out of 5 stars

I haven't received it yet

I haven't received it yet. So how would I know? It's still not here a week later.

21 November 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

Hi there,

Sorry to hear that you didn't receive your parcel. Perhaps it has been lost in transit. Have you contacted us about this? Please send an email to us with your order number and we will trace your parcel and refund you immediately.

Thanks,

Izzy

Rated 1 out of 5 stars

The item received was nothing like the…

The item received was nothing like the item ordered, and whilst the refund for the item was received promptly, I was not reimbursed the delivery charge, therefore I am out of pocket! Very disappointing experience!!

19 October 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

Hello,

I apologise for your negative experience shopping with us.
We always look to make sure our platform shows our product as accurately to the real garment for our customer as possible, with a selection of photographs and added content from bloggers when possible.

This product will be reviewed and action will be made to improve our shopping experience for future products and shopping experiences.

Many thanks.

Rated 5 out of 5 stars

Absolutely loved the dress

Absolutely loved the dress, looks exactly as the picture shows.

12 October 2019
Unprompted review
ANGELEYE Fashion logo

Reply from ANGELEYE Fashion

Thank you very much for your kind review. Happy to hear that you loved your dress!

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