The chair is fabulous! I have a short torso so finding a chair I could work from comfortably with L4-L5 pain was paramount. I love how my Phantom 4 Pro is quickly adjustable to any desired position to... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”, delivering the best chairs, desks, and accessories that exceed user expectations. Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone. With 17 years of thriving,we’ve grown into a world-leading seating solution brand. As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events. We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world. With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us. Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us
Contact info
United States
- sales-support@andaseat.com
- www.andaseat.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fix material-threaded screw interface
Very pleased with the transaction. Delivery was quick.
Assembly, overall, was easy except for one serious issue. Were the 8 mm screws had to go in over the cushion area, the cushion material went into the threaded area and screws could not be screwed in. I ended up leaving four screws out from underneath that held up the arm guards. The manufacturer needs to either put a grommet around the material hole so that it’s easy to screw in without the material getting into the receiving thread area. Overall happy with the feel and movement of the chair. Only issue was the threaded screws over the material. Fix this glitch and it’s five stars.
the kiaser 3 xl is very nice just seems…
the kiaser 3 xl is very nice just seems a little low to the ground. and the cushion feels like it needs more cushion
I was skeptical
I was very skeptical about this chair and took a chance. It arrived very well packed and quickly. The seat is comfortable even after sitting in it 10 hours a day for work. This does not included gaming hours which vary. It’s well made and large enough to sit with legs folding which is a must for me. The magnetic headrest is height adjustable. I have found my new go to chair. I love secret labs but their chairs have a more firm seat that can make you a little sore.
Great chair
Great chair, great customer service. Got a Kaiser 3pro on a flash sale. Looks great, feels great, very comfortable. I am 6'4 and have plenty of room. Good blend of plush and support. Love the rock and recline features. Been using a week or two now.
Unfortunately, as I was putting it together I noticed one of the armrests seem to have an issue. Once done, I took a video and recorded the issue and submitted it via one of their tickets. Quick and easy. A representative quickly got back to me. Not only did they offer to solve the problem but they gave me upgraded arm rests as an apology. They sent them at no charge and arrived quickly. I am grateful that some companies still stand by their products and are willing to do right by the customer.
AndaSeat has great customer service
I'm pretty happy with this company. I bought their flagship chair back in may 2024, it was okay. well made, study, all the boxes checked. one issue the arm rest were weirdly angled and dug in my arms. i learned AndaSeat redesigned the arm rest on that chair and replaced them. I contacted AndaSeat about purchasing a replacement. I sent the the order number and info.
The chair is pretty comfortable
The chair is pretty comfortable. The assembly was a little difficult connecting the seat and back on one side. The adjustable lumbar support doesn't go high enough for me.
Nice comfy chair that's good for all sorts
Ordering and shipping was easy and pretty quick via the main website. Shipping had tracking enabled so I knew when to expect delivery.
The only minus was some of the product color combinations were sold out, which limited choice slightly.
The service and product were good
The service and product were good. Within 2 days a cable in the chair came loose and now is just hanging. it is the cable that is attatched to the frame of the chair.
Product said shipped but tracking was…
Product said shipped but tracking was past label created. Overall terrible experience, when back and forth with support over false promises. First and last time I will buy from you guys.

Reply from AndaSeat
Well written instructions
In a practical sense, I'm rating how easy it was to put together out of the box. And on that level, I'd say, pretty easy. It all came together in about a half hour tops, the instructions were clear and concise, all good.
I have a Anda seat 3 at work
I have a Anda seat 3 at work
I could not order the same seat
so I up graded to a Anda seat 4
It is great it, so much than the Anda 3
Thank you,
Carlos F Amaya
Quick easy transaction
Quick easy transaction. Arrived quick and in one piece, packaged very well.
Stay away
Stay away! I purchased because of YouTubers that must have been paid to give fake reviews. Cheap quality chair that ripped at the seams with lite use in less than 2 yrs. Uncomfortable and hard as a rock. Poor customer service, claim denied.

Reply from AndaSeat
Quality Product
My son requested this gaming chair for his 13th birthday. I was hesitant as I knew nothing about this brand or product and figured he heard some Youtuber promoting it with zero due diligence. Anyways, after a little push back, I ended up purchasing him his first official gaming chair. To my surprise, everything about the purchase, to the communication from the company, to the actual quality of the product, everything surpassed my expectations. Along with my son, I am very happy with my purchase. I am actually now looking at one of the AndaSeat office chairs for my own use. Great product. I couldn't support it more.
Chair is amazing
Chair is amazing. Comfortable and easily adjusted to fit my needs. Arrived on time and well worth the money. No more knee and back pain from sitting too long. Highly recommend !
Great Seat and Customer Service
I did have an issue with the first chair that was sent to me, however Anda Seat customer services were very quick to resolve that issue and had me a new chair delivered within 5 days. I was looking for a replacement for my Secret Labs Omega which I'd had for 5 years, the problem I had with the Secret Labs chair though was it is very firm and not comfortable over longer periods. The Anda Seat Kaiser 4 is so much more comfortable and has more adjustability all combined, giving a much better experience. I especially like the multi-adjustable lumbar pad which helps with my aging bad back. Highly recommend this chair. By the way, the burgundy makes this chair look amazing.
Order was missing magnetic pillow
Order was missing magnetic pillow. Its currently not on stock. I was told I would be sent one when available but have no way to track or confirm. Customer service has been grat at responding to rectify the issue.

Reply from AndaSeat
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.









