Amuzzi Reviews 59

Preorderder helmet last year and cancelled it right away. Now they charged me and would not return my money unless i pay 30% cancelling fee. What a crap service.

I made an order for a cool collectible that was expected to ship in about 3 months or so. I found the website easy to navigate, and when I ordered I was eligible for a bunch of extra free gifts which was nice.

It unfortunately took a year to arrive, which obviously not Amuzzi fault, as it was delayed by the supplier several times. Amuzzi attempted to ship it first with GLS, but it was returned to them as it was apparently too big. They sent it with a different shipping company at their own cost, and I finally received it.

However, I did not receive any of the free swag in my order, which I was not notified of at any point, so that was a little odd and disappointing. Amuzzi kindly requested if I might consider donating some money to cover the double shipping and return fee. This was not a wildly unreasonable requestt, however, this left me with mixed feelings, as I personally feel it should be Amuzzi's responsibility to make sure the shipping was correct in the first place. And it was not exactly a welcome surprise to see that they omitted all the free items I was promised.

Amuzzi were always friendly and professional in my emails with them, but this overall experience was for me not super positive.

I ordered a pre-order loungefly backpack months ago. Sadly they asked the supplier many times about a shipping date but they sadly never got it. I’ve emailed Evelyn from Amuzzi back and forth and she’s super sweet and good support. Got a refund quickly. Sad i didn’t get the bag but amazing support.

A very nice figure and in perfect condition.

Good value. Swift delivery and well packed. Very happy customer.

The order took around 3 weeks to arrive but the customer service is great I’ve never worried it won’t. They respond to emails very quickly, which was reassuring and helpful. My figure is even more beautiful in real life. It has a small defect, but it is from production not amuzzi’s fault. I freaking love it and the experience was great. Definitely recommend ! :D

Product was Well packed and just what expected! 5/5 would recommend

Price in comparison to the price of that product at home, availability, delivery time, arrived without a dent

There customer
service was excellent. Very helpful and fast to respond

Fast delivery and fast reply! Very polite assistant