A Mellor Plumbing & Heating Services Reviews 

647
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled engineers for arriving promptly, completing the required work efficiently, and leaving workspaces exceptionally clean and tidy. People also highlight the friendly staff members, fair pricing structure, and consistently clear communication throughout all plumbing and heating services. However, some customers also noted occasional communication delays, unexpected high call-out charges, or unresponsive service when dealing with specific urgent requests. Despite these minor drawbacks experienced by a few individuals, the vast majority of consumers remain highly satisfied and would gladly recommend them to others.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff are consistently prompt, polite, and... See more

Staff

People report positive experiences with staff, highlighting that team members are consistently polite,... See more

Price

Consumers find price to be positive, frequently highlighting reasonable costs and competitive quotes that... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional and... See more

Response time

Users describe positive interactions with response times, noting that phones are answered promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gav... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

647 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(647)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The engineer turned up with a couple of hours no messing us around got on with the job and had our boiler running again within an hour

14 August 2026
Rated 5 out of 5 stars

Appointment in a reasonable time

Appointment in a reasonable time. The engineer very pleasant and professional, when he found the problem he explained it and what was needed. When I got the invoice the price again was reasonable. Good service. Yes I would recommend them.

12 August 2026
Rated 5 out of 5 stars

The cistern on our toilet at the…

The cistern on our toilet at the Foodbank developed a crack. We got in touch with A Mellor Plumbing and Heating late on Thursday evening., The following morning Owen and Chris turned up around 8.30am and replaced the cistern. A Mellor very kindly waived the payment, which meant we were able to use the money saved to provide food parcels for 10 families using our Foodbank. I cannot recommend them enough.
Thank you for supporting your local Foodbank.

31 July 2026
Rated 5 out of 5 stars

A customer focussed professional company.

An excellent experience right from booking the appointment (Siobhan) to having the boiler service done (Bradley). Very professional company who deal with customers personally and with respect. I’ll be using them again.

7 August 2026
Rated 5 out of 5 stars

Professional gas safe services

Professional gas safe engineers with a wealth of experience and knowledge in the industry. Great customer service prompt responses and all necessary paperwork provided. Would highly recommend using their services

3 August 2026
Rated 5 out of 5 stars

A prompt and satisfactory response from…

A prompt and satisfactory response from the initial enquiry to the completion of work.
Bradley performed his work in a friendly and positive manner with advice for next steps that maybe be necessary due to the type and age of the boiler.

24 July 2026
Rated 3 out of 5 stars

I do find the company a very good…

I do find the company a very good company. Had a few jobs done by them and they did exellent work. I had lost my invoice and needed a new one. It took me a couple of phone calls and emails to eventually get someone to resend it to me.

23 July 2026

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