AMELIORATE Skincare Reviews 

1,857
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting improvements in skin conditions like Keratosis Pilaris and dry skin, leaving skin soft, smooth, and hydrated. Many appreciate that products deliver on promises and offer good value. Reviewers also highlight fast delivery and a simple ordering process. However, some people encountered issues with product packaging, such as items arriving damaged or having leaked. Others experienced problems with delivery, including parcels not being received or left in unsuitable locations. A few customers also reported receiving incorrect or missing items, or products that did not match their descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with the... See more

Quality

People report positive experiences with product quality, consistently finding the items to be effective and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the consistently quick and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

User experience

Customers consistently note positive experiences with the user experience, often praising the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Ameliorate casually over the years, expecting an overnight miracle, but this time I committed to the exfoliator and the body cream properly. Some areas have become completely clear of KP and... See more

Company replied

Rated 5 out of 5 stars

High quality products which deliver. The face cream is a great make-up base; body lotion goes on smoothly and absorbs well; shampoo is soothing and leaves hair shiny and manageable. I've yet to... See more

Company replied

Rated 5 out of 5 stars

First time using Ameliorate directly and all items were in stock.Delivery was fast and they were packaged well however 2 items had their own tatty and squashed boxes,glad they were for me and not a pr... See more

Company replied

Rated 5 out of 5 stars

Ive been using Ameliorate body lotions for years now, and its definitely my go to lotion. Instead of creating a sticky layer on my skin it really nourishes it deeper than any cream I've ever tried. Ne... See more

Company replied


Company details

  1. Beauty & Well-being

About AMELIORATE Skincare

Written by the company

Ameliorate

Helpful Links



About Us

Ameliorate is a premium skincare brand with a clear mission to offer effective, dermatologist-approved solutions to help people feel liberated in their own skin. Our award-winning Transforming Body Lotion is known within the industry as the holy grail product for treating Keratosis Pilaris. Over the years, the brand has developed its ranges to provide effective solutions for those who also suffer from dryness and dehydration. From bodycare to scalpcare and targeted treatments, Ameliorate’s products all contain their unique LaH6 Complex. Formulated with six active moisturisers, this expert complex works hard to intensely moisturise, boost moisture levels and lock in hydration.

It’s time to feel on top of the world with your skincare. Ameliorate provides head-to-toe, clinically proven solutions that nurture and restore your skin leaving you feeling free to enjoy sky-high skin confidence. Reveal radiant, soft and smooth skin with our expertly formulated skincare so you can transform your skin concerns into skin confidence. Our fresh, new look applauds every type of skin confidence and treats rough, dry and bumpy skin whilst enjoying little moments of indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,857)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order experience

Easy to order and came very quickly. I have not yet used the products so cannot comment on them as yet

5 March 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Parcel marked as delivered but not…

Parcel marked as delivered but not received

3 March 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello Emily,

Thank you for leaving your review.

I am sorry to hear you have had an issue with locating the delivery of your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Absolutely amazing stuff

Absolutely amazing stuff. I received a sample of the transforming body lotion and it actually blew my mind. I bought the largest body lotion and the shower cream wash and the exfoliate wash too. My skin is unbelievably soft. I usually use l'occtaine which is fabulous too but with the cost of that and its an oil, there's only one winner!!

28 February 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

New packaging

New packaging made it more difficult to find the product I wanted, I initially ordered the wrong product!

27 February 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 1 out of 5 stars

Be warned!!!!Products not as described

Be warned!!!!Products not as described!

I am very disappointed with my recent experience regarding the AMELIORATE Smooth Skin Supersize Bundle Fragrance Free.

Despite being explicitly marketed and highlighted as a "Fragrance-free body routine," two of the three products contained in the bundle are fragranced. This is a clear case of the items being not as described.

Attempting to resolve this has been difficult as there is no direct customer service contact. The telephone number provided in the returns policy is no longer in use, with no alternative provided. The only point of contact being online messaging. After being forced to use this service and waiting 24 hours, the response I received was dismissive; I was simply directed back to the ingredients list—which actually confirms the products aren't fragrance-free—and told how to "create a return" via their portal.

The marketing and return information on the website is fundamentally misleading. It is entirely unacceptable that I am expected to be liable for return costs when the products are not as described.

A simple phone call to them could have resolved this, yet the lack of a working contact number forces customers into a frustrating loop of messages just to claim their basic rights.

I strongly advise others to be extremely cautious, as both the product descriptions and the customer service support are currently not fit for purpose.

25 February 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello Martin,

We appreciate you bringing this to our attention. We regret that the product bundle did not meet the description and that you experienced difficulty reaching our support team. We'll investigate the product information and contact methods to ensure accuracy and improve customer support.

A message has been sent to your account as you could not take my call.

Kind regards,
Liam

Rated 2 out of 5 stars

Bought this cream for my daughter

Bought this cream for my daughter, who works in a maternity hospital.
It made her hands dry and sore.

3 March 2025
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello Denise,
 
Thank you for leaving your review. 

I am sorry to hear that the product you received did not meet the high standards we strive to provide on this occasion, and I appreciate the disappointment this must have caused to you.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Best body cream for my melanin skin

Best body cream for my melanin skin. Though pricey but worth every bit of the money spent.

25 November 2025
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

Never without it

I love this product and use quite. few items from teh Ameliorate range . the Body lotion is short on frills and fancies but IT WORKS WONDERS for dry and all types of skin. One of those products that does what it says it will do with no fuss. Love it. HOWEVER.....
Less enamoured with the new packaging and absence of a pump.... PLEASE BRING THIS BACK

12 February 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

I like the products

I like the products. They seem honest in this phoney world. Reasonably priced. The service is excellent.

8 February 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

Beautiful bath milk smells powdery and…

Beautiful bath milk smells powdery and gorgeous.
I’ve also bought my friend some too.
It really makes my skin so soft and fragrant.

28 March 2025
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

My go to!

Ive been using Ameliorate body lotions for years now, and its definitely my go to lotion. Instead of creating a sticky layer on my skin it really nourishes it deeper than any cream I've ever tried. Never had any issues with the products and deliveries.

9 February 2025
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 4 out of 5 stars

Been using Ameliorate for sometime now…

Been using Ameliorate for sometime now and love how the shower wash and body cream keep my skin supple.
However I was disappointed at the smaller amount of product in the newly designed containers for the same price.

31 January 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regard,
Natalia

Rated 5 out of 5 stars

Products are fabulous hair care is…

Products are fabulous hair care is amazing

27 January 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
sue

Rated 5 out of 5 stars

Does what it says on the tin!

Orders always arrive quickly and the products absolutely live up to the claims! Very happy repeat customer 😊

25 January 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
sue

Rated 3 out of 5 stars

Stinks

Soft and smooth lotion but the smell is disgusting. It has a chemical smell which lasts for hours.

19 January 2026
Unprompted review
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave a review. We truly value and appreciate your feedback.

We are always striving to improve your shopping experience, and we wouldn’t be able to do this without your valuable comments.

Please don’t hesitate to contact us if you have any further questions or queries — we’ll be more than happy to assist.

Kind regards,
SUE

Rated 5 out of 5 stars

Excellent customer service and very fast delivery

A very fast delivery, good services, good response and very good customer service

5 January 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fabulous products and very fast…

Fabulous products and very fast delivery.

8 April 2025
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Good products second order

Good products second order

Delivery next day

Promotion prices main reason for re ordering

4 January 2026
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars
AMELIORATE Skincare logo

Reply from AMELIORATE Skincare

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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