Amayama Trading Co., Ltd. Reviews 641

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, noting the speed and efficiency of their order processing and delivery. Many people appreciate the reasonable pricing of products and shipping, often finding parts significantly cheaper than elsewhere. Consumers frequently highlight the high quality of the products, which are often genuine OEM parts, and the careful packaging ensures items arrive in perfect condition. However, some customers also noted occasional issues with incorrect parts being sent, or unexpected changes in shipping costs after an order was placed. A few people experienced delays in delivery or a lack of tracking information, leading to uncertainty about their order status.

What people talk about most

Product

Consumers find the product to be positive, especially praising the availability of genuine OEM parts for... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times, with... See more

Order

Reviewers highlight positive aspects of order. Many customers appreciate the clear communication throughout... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight finding parts at very... See more

Service

People report positive experiences with service. Many reviewers praise the first-class service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made many orders from Amayama Trading Co. Ltd. since 2020. They never missed an item in a package shipped to my home. Their communication was excellent, returning messages within a day or tw... See more

Company replied

Rated 5 out of 5 stars

I’ve done business with Anayama for over five years, looking for Gen7 Celica spares. Amayama never fails to provide a speedy service, even if that also means a check and a “sorry, discontinued “. P... See more

Rated 5 out of 5 stars

This is the best shop for Toyota/Lexus parts ever! They always provide exceptional service and make sure you receive everything as fast as it is humanly possible without any issues or hiccups. From o... See more

Rated 5 out of 5 stars

Fast shipping. Very well packed. Reasonable shipping costs and parts are correct are arrived in great condition. I have ordered many times from Amayama for both small and low cost items to much more... See more


Company details

  1. Auto Parts Market

Written by the company

Amayama Trading Co., Ltd supplies new OEM (genuine) parts for cars manufactured by Japanese automakers and ships parts worldwide with fast delivery and reasonable cost to the client. The company specializes in supplying parts for Japanese domestic market (JDM) models exported from Japan to destinations around the world: Toyota, Lexus, Nissan, Infiniti, Mitsubishi, Honda, Mazda, Subaru, Suzuki, Isuzu, MMC Truck, UD Trucks, Hino and Daihatsu. We understand the difficulties in dealing with local parts suppliers when it comes to JDM models and we strive to make the acquisition of the desired parts as easy as possible. Amayama Trading Co. Ltd is located in Ibaraki-shi, in northern Osaka, Japan and has direct contact with all Japanese automakers, so you can be sure that your parts are genuine OEM items and maintain your vehicles original performance and function as the manufacturer intended.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

641 reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

refund process for faulty parts ridiculous

**1-Star Review for Amayama**

Order #12208289

I purchased a clutch master cylinder from Amayama, which turned out to be faulty. Despite providing them with my receipt and clear proof of the fault (confirmed by a mechanic), they are refusing to resolve the issue and continue asking for unnecessary extra information.

This single faulty part has cost me nearly three times its value to replace, including wasted labour and additional repairs. Instead of taking responsibility, Amayama have made the process slow, frustrating, and unhelpful.

For a company that markets itself as a trusted supplier of OEM parts, this level of customer service is completely unacceptable. When something goes wrong, you expect fair treatment and accountability — not endless delays and dismissals.

I would strongly caution others against ordering critical parts from Amayama. If the part is faulty, you may end up paying far more than you saved, with little to no support from them.

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2 October 2025
Unprompted review
Amayama Trading Co., Ltd. logo

Reply from Amayama Trading Co., Ltd.

Hello, we're truly appreciate your feedback.

Would you kindly share your order number with us? This will allow us to review the details of your order and explore how we can better assist you.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, if you need s part for s Japanese made car they are the place to supply you a genuine part st s great price, parts come well packaged, excellent communication and all round service, i will be using again and would defo recommend,

30 September 2025
Unprompted review
Rated 1 out of 5 stars

I placed order #12245131 with Amayama…

I placed order #12245131 with Amayama on September 17, 2025. It is now well past that date and the order is still marked as “In progress”. Despite the promised delivery window (Oct 17 – Nov 2, 2025), I have not received any tracking information or real updates. Communication is poor and the lack of transparency makes this experience very disappointing

17 September 2025
Unprompted review
Amayama Trading Co., Ltd. logo

Reply from Amayama Trading Co., Ltd.

Hello,

As shown in your order details, it is estimated to ship between the 17th of October and the 2nd of November 2025.
We have contacted our supplier about the part responsible for the shipment of your order to be delayed, and its seem its availability has been delayed a little.

So that we can ship the rest of your order as soon as possible, I suggest we cancel the part (10 pieces) and reorder it separately so that it can be supplied once available.
Would this be satisfactory for you?

Rated 5 out of 5 stars

Spare Parts Toyota RAV4 II

I recommend Amayama for purchasing Toyota spare parts. Very fast shipping from Japan with FedEx, delivered two days ahead of schedule. Very reliable and professional communication. Very satisfied with the service.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

They always check availability for parts

They always check availability for the parts I need. It's difficult to find parts for my 1992 Subaru Alcyone SVX so I'm glad their website exists. The diagrams help a lot too with finding the parts that I need. If there is a long delay on getting a part, they cancel it so your order isn't held up for 2+ months. Getting a personalized case manager that calls for the part availability makes 100% sure that they have the parts you need. Shipping isn't too expensive and the prices are far more reasonable compared to Subaru of America. I've seen the same part here in the states go for over double the cost when compared to Amayama (crank pulley on the SVX is a big example). No point in ordering from dealerships here when I have to wait for the parts I need anyways. Better to order off of Amayama and save money and confirm I get the right parts. Amayama and RockAuto are lifesavers.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

OE parts, good prices, good customer service

My go to company for OE parts for my vehicles.
Parts are always packaged well and always as described.
Never had any issues with orders.
Some parts fo take a little longer to arrive but this is down to having to order direct from manufacturer before onward shipping to customer.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Shopping with Amayama for original…

Shopping with Amayama for original parts for my Lexus GX470 has been incredible.

The shipping times and part availability is much better than local dealerships and they are all OEM.

Just checked back in my history to see when my first order was - 2018 and I'm still confident in them 7 years later.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great First Experience

I had a great first experience ordering from Amayama! I was able to quickly learn how to use their website. The order process was straightforward, especially with the company’s communication commitments. I’m located in the US and the shipping was very fast and affordable.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

It was an absolute pleasure

It was an absolute pleasure dealing with this company. I could not find the part I needed in Australia, by they provided the part in quick time. They even corrected my order quickly when I ordered two and only needed one. Was a genuine Honda part and it fitted perfectly. Excellent price and postage. A+.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a part from them and it arrived…

Ordered a part from them and it arrived in around 3 days from Japan to UK. Seriously impressive, strong and safe packaging. Very good, will be using them in the future for my Integra Type R build when i need Official Honda parts.

25 August 2025
Unprompted review

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