Laura went above and beyond sourcing an obscure item I'd been unable to source myself. I cannot recommend the staff and customer service enough. They are musicians' musicians who always try to help yo... See more
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A great place to pick up gifts for music lovers. Wide range of items, just sorry I'd left things a little late so didn't get the full range of colour options and had to settle for alternative. Deliver... See more
Really helpful about their products, and people were very speedy at finding alternatives or re-ordering stock when needed. Goods were wrapped well and arrived intact. Also, attractive range of gifts f... See more
The music sheet, ordered 8 days ago and with first class delivery charge, had not arrived. The status of delivery is not visible on Shopify. Subsequent update: the vendor dealt in this situation pr... See more
Company replied
Company details
Written by the company
A Major is a family run instrument and sheet music business, with a store in Trentham Shopping Village. We sell instruments, sheet music and accessories to teachers, students, hobbyists, people just experimenting with music, and seasoned players alike. We are practicing musicians ourselves, and understand the industry, which is why we have the respect of so many music teachers in the area.
Contact info
Trentham Shopping Village, Stone Rd., ST4 8AX, Stoke-on-Trent, United Kingdom
- 01782 634634
- sales@amajormusic.co.uk
- www.amajormusic.co.uk
4.8
Excellent
328 reviews
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Good selection of string music in…
Good selection of string music in stock. Very helpful and pleasant service!
31 August 2023
The music was sent out really fast and…
The music was sent out really fast and arrived well packed.
10 August 2023
Disappointed.…
My music was sent in a cardboard envelope which did not have 'do not bend' on it. Hence, the chimps that handle the post thought it was okay to bend it. So basically, my new music arrived as a second.
Thanks for the reply. Is that it? Incredulity and a promise to place a sticker on the envelope in the future? The music I have in my possession is now worth a fraction of what I paid for it. I could have bought it second-hand. I don't think I will be making any more purchases from A major music.
4 August 2023
Reply from A Major Music
Oh dear God, that’s shocking. We use those cardboard envelopes deliberately to protect the contents. You’d think it was obvious! I’m so sorry, and can see why you’d be annoyed.
We normally put Do Not Bend stickers on envelopes. Maybe we need to start putting them on cardboard envelopes too.
Thank you for this feedback, and again, so sorry the book was bent.
From bestsellers to rare finds
From bestsellers to rare finds, this book store has it all, and I was thrilled with how neatly my order was packed upon arrival, demonstrating their commitment to providing a quality shopping experience.
19 July 2023
Unprompted review
The usual thumbs up!
20 July 2023
Reply from A Major Music
Thank you for your review, Adrian - so glad we could help out!
Lovely glass
Lovely glass, well packaged.
Address transcribed wrongly - lucky I had honest neighbours
3 July 2023
Reply from A Major Music
Hi Iris, I'm sorry about that - seems the person that shipped it had a wobble and selected the wrong house in the dropdown list buying the postage. I'm glad you got the glass, and rest assured this never normally happens, and we shall try to do better next time!
Excellent experience
Fast delivery, accurate description, no hassles at all. Would recommend.
28 June 2023
Needed to obtain a music book to match…
Needed to obtain a music book to match a set of songs for my Yamaha Keyboard. A Major Music had the publication in stock at a good price. Ordering online was easy and the book arrived quickly. Great Service all round, Thanks.
19 May 2023
Excellent service and a reassuring…
Excellent service and a reassuring phone call to say the part was complete. Thank you. I will definitely use you again ordering music
12 April 2023
Reply from A Major Music
Thank you, Jane - glad we could help, and hope we can help you again in the future.
Superb experience ordering from A Major…
Superb experience ordering from A Major Music. Very friendly, attentive and a speedy delivery.
31 March 2023
Reply from A Major Music
So glad you had a good experience, Monica. A good customer experience is so important to us.
Very helpful service.
28 March 2023
Reply from A Major Music
Thank you Cathy - customer satisfaction is so important to us. Glad we could help.
Very quick delivery
19 March 2023
Beyond-good service
I ordered a piece of music I wanted urgently, so followed up my online order with a quick email explaining the urgency. This was in the evening, but I got a personal emailed response from a staff member to say she’d make sure she got the item posted next morning before starting work in the shop. And that was what happened. I was so impressed.
9 March 2023
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