Altaicasting Reviews 3

Poor offering. Not sure if anyone has ever been cast using this platform, but it’s pretty pointless and over charged for what it is. Would not recommend. Customer service also leaves something to be desired, terrible! Don’t waste your time and money on this platform. If this was a platform needed by the industry, the big players would have seized on it before now.

Taylor, was wonderful, thank you for all the help. 🙏

Having experienced issues uploading my content to Altai Casting, Taylor was
prompt, supportive & very understanding. Excellent service.

This is a casting agency that doesn't really do much for you. Not sure if anyone actually casts through them but their competitors provide much better service at a cheaper rate. The problem I have is that they charged me a yearly subscription even though I cancelled it and even though I contacted them immediately, they just don't care. They never sent a reminder or anything to let me know they were going to charge my account they just did it. They refuse to refund me even though I contacted them within minutes to cancel the service. No one else has that issue if it ever happens and they'll just refund you and do the right thing, but these guys just don't care about anyone's circumstances, needs or anything. The message is basically, too bad, so sad. So, customer service is completely negative for me. Maybe they're still trying to start out, and I would always be a returning customer if they actually gave a sh1t but unfortunately, they don't. So be wary. After a chain of emails, they decided to partially refund and pander me but it's still bad business ethics and I want to tell everyone out there because it's not on. They should refund me the full amount and just cancel the service like I asked immediately. If they reply to this, I'm sure it won't be true. The fact is if I want to cancel a service immediately then they should just cancel it and refund me. I am within my rights to take it further legally which I may do.