Well executed, prompt and fuss-free collection of an Internet order. Used the cutting service with a simple request to split a sheet of material, which was done, ready for collection as instructed... See more
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Once again Alsford's delivery person was 10/10. Polite, friendly and offloaded to exact spot I wanted. Would give 4.5 stars overall as delivery time was later than I had been told the day before, but... See more
Prompt delivery without any blemishes so all you can ask for. The door itself is very basic indeed so only barely good value. Order confirmation and my subsequent query both ended in spam filter, no i... See more
Brilliant service again from Alsford. I ordered builders sand but rubbish WiFi repeated the same order so I ended up ordered twice as much as needed. They helped me cancel the second order. When it ar... See more
Company details
About Alsford
Written by the company
Alsford is your local Timber and Builders' Merchant, supplying timber, tools and building materials to Trade and DIY customers.
Alsford Timber LtdBringing Knowledge and Expertise to Every Order
Alsford Timber Ltd has been around since 1882 and is now the largest independent Timber and Builders’ Merchant in South East England. With 19 branches across Kent, Surrey, London, East Sussex and West Sussex you can buy online to Click & Collect, place an online order for delivery, or shop in branch today. We deliver across London and the South East direct from your local branch to your door.
Your Local BranchA Modern Business Steeped in History
We've spent over 140 years creating the Alsford brand you see today because, like you, we believe in building things to last. From humble beginnings selling fencing and timber in South West London, Alsford has grown to become the largest independent timber merchant in South East England. Today, we pride ourselves on our central database that allows customers and staff to see stock availability across the business in real-time.
Investors in People
You learn a lot in 140 plus years. Especially about people. We know that it's our team that makes us unique, and without them, nothing happens. So to us, Investor in People is more than just an award, it's a philosophy.
Products that Deliver
Alsford offers a wide range of high-quality building products from sawn timber to sheet materials, Alsford has what you need for your next project.
Timber Sheet Materials Special Offers Energy Essentials
Contact info
United Kingdom
- www.alsford.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 month
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Great service and the delivery driver…
Great service and the delivery driver knew how to do the drop off putting the load exactly in a very efficient manner whilst polite and friendly
2 June 2026
Unprompted review
Great service
Great service, called me on the delivery date, I would defi nately recommend Alsford timber
18 June 2026
Products not great
Service and delivery was good and prompt. The products themselves were poor quality, out of 12 fence posts, only 3 were not twisted and bent. This made my project extremely difficult to try and use any precision, I had to keep using extra fixings and "eyeballing" because of the different angles. Finished product is not great to look at but it does feel sturdy.
21 June 2026
Excellent experience
Very straightforward process. I placed the order, chose a delivery date and it was delivered with no problems on that date. The timber was good quality, dry and straight. A very happy customer!
16 June 2026
Well done Horsham branch.
Ordered sleepers on line. Front of house at Horsham were very friendly and courteous and store man kindly helped me with the loading. All in all a very pleasant buying experience. Thank you.
15 June 2026
Straight forward to order
Straight forward to order, good price and prompt delivery by friendly man
14 June 2026
Easy to order and delivered on time
19 June 2026
The timber I received was not top…
The timber I received was not top quality. They did replace one length that had a large chip in it.
18 June 2026
Great service
Great service. Fast delivery with helpful delivery person. Good communication regarding delivery date.
18 June 2026
Delivery was the best service I have…
Delivery was the best service I have ever received from a supplier, driver certainly went the extra mile
16 June 2026
friendly service cutting my timber to…
friendly service cutting my timber to required sizes
11 June 2026
All arrived as agreed called the yard…
All arrived as agreed called the yard for an update in arrivel time and person was very polite serivice very good
19 June 2026
Brilliant service again from Alsford
Brilliant service again from Alsford. I ordered builders sand but rubbish WiFi repeated the same order so I ended up ordered twice as much as needed. They helped me cancel the second order. When it arrived I realised only needed one so they arranged collection. Totally fuss free and non judgmental of my personal chaos.
7 June 2026
Excellent service
Excellent service. Had to change order at last minute, which was not an issue. Would definitely use again.
12 June 2026
My branch has very friendly and helpful…
My branch has very friendly and helpful staff.
Stock is good and it's easy to pull up and grab what I need.
12 June 2026
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