I recently completed the Diet and Nutrition Advanced Diploma and had a great experience. The course was flexible, easy to follow, and full of practical knowledge I can actually use day-to-day. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took the Teaching Assistant Level 3 course with Alpha Academy. The course was very reasonably priced. Content was thorough and easy to navigate and I'm pleased to say that I passed the formal exam... See more
Company replied
Did my TA level 2 and 3 courses from here, course material was easy to understand, self paced approach made it much more achievable for a busy person. A great experince overall ❤️
Company replied
Toby Miller opened the chat within seconds and resolved my query within minutes. Very helpful and informative. I was getting frustrated and about to give up on Alpha Academy but Toby sent links and ti... See more
Company replied
Company details
Written by the company
Alpha Academy is a leading online course and training provider that provides you with a complete learning experience in virtue of internationally accredited certificate courses and training.
Contact info
11 Floor, 15 St Botolph Street, London EC3A 7BB, EC3A 7BB, London, United Kingdom
- 020 3965 2556
- info@alphaacademy.org
- www.alphaacademy.org
4.6
Excellent
466 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent learning, great value add to resume
Used this a few times to get up to sped quickly on subjects etc. Brought a lifetime learner package this time as for the value and inclusions it is best bet. Already smashed through one diploma and felt the learning was well structured and presented..mock test was easy but exam much harder. Although it is not formally recognised in australia, remember knowledge counts and it is that little extra learning that other applicants dont have so it is still a value add for anyone. Highly recommend but like all things you need to make time and the effort to do courses and learn from the content.
28 November 2022
Unprompted review
Reply from Alpha Academy
Hi Cathy,
We appreciate you taking the time to share your precious feedback. We are very much pleased to know that you had a great learning experience with us. Thank you so much for learning with us. We are looking forward to serving you again.
Regards,
Alpha Academy
the service is good couses easy to…
the service is good couses easy to follow a very good course for those who want to be always up to date and extend their knowledge
18 November 2022
Unprompted review
Reply from Alpha Academy
Hi Bruno,
We are very glad to have received such splendid feedback. It means a lot to us. Thank you for your time & feedback. We hope to serve you again.
Regards,
Alpha Academy
Did car mechanic course and I passed…
Did car mechanic course and I passed really helpful people keep up the good work thank you for your help and time your the best out there 5 stars
20 September 2022
Unprompted review
Reply from Alpha Academy
Hi Colin,
Congratulations on completing the course. We are glad to know that you loved learning with us. Thank you for your awesome feedback. We hope to serve you again.
Regards,
Alpha Academy
payed to retake world not let me
21 September 2022
Unprompted review
Reply from Alpha Academy
Dear Colin,
We appreciate you taking the time to bring the fact to our attention. We hope you will be glad to know that we have received your retake request & the order has already been processed. We would also like to let you know that It takes up to 12 hours from the time of purchase to reset the exam. We are expecting your patience in this regard. Thank you for being with us.
Regards,
Alpha Academy
I failed the elderly care course final…
I failed the elderly care course final exam due to network glitch.i scored 170/200 in my mock exam and my final exam is 0/200 due to network problem after I submitted it,I appreciate Alpha academy for resetting my final exam at no cost.i have successfully retake the exam.thank you,how I wish I can give more than 5stars.i will never regret learning from you.thanks once again
11 September 2022
Unprompted review
Reply from Alpha Academy
Dear Ola,
Please accept our sincerest apologies for the inconvenience you faced. We cordially request you to contact our support team. Once you get in touch with our support team, they will provide you with the solution. Thank you for your time & valuable feedback.
Regards,
Alpha Academy
The Alpha Academy courses are…
The Alpha Academy courses are excellent, very informative, very well organised and it is a pleasure to be with Alpha Academy.
9 September 2022
Unprompted review
Reply from Alpha Academy
Mrs Lynch,
We are glad to know that you enjoyed learning with us. In fact, we always try to provide our learners with the best learning experience. We hope to see you again with more of our courses. Thanks for choosing Alpha academy.
Regards,
Alpha Academy
Good course am happy I passed my health…
Good course am happy I passed my health and social care course
6 September 2022
Unprompted review
Reply from Alpha Academy
Hi Phumzile,
Congratulations on passing the course. We are glad to know that you enjoyed learning with us. We are looking forward to serving you again.
Regards,
Alpha Academy
You won’t be disappointed, great learning experience!
I’ve taken a couple of alpha academy courses and find them very beneficial. The courses are accessible very informative, interesting and can be taken at your own pace. I can’t rate them highly enough and will be definitely taking more courses in the future and always recommend.
You can always get help when you need it via the friendly and professional staff, superb, thank you alpha academy!
8 September 2022
Unprompted review
Reply from Alpha Academy
Hi Nina,
It's pleasure for us to provide you with satisfactory service & support. In fact, we aim to provide the best learning experience to our learners through our support, service, and content. Thank you so much for sharing your valuable feedback. Stay with us.
Regards,
Alpha Academy
Absolutely recommend
I’m glad that I took this course! It was informative and easy to go through.
Each module is loaded and you get your moneys worth.
Customer service live chat is a great feature & helped me quickly with my enquiries.
Thank you Alpha.
2 September 2022
Unprompted review
Reply from Alpha Academy
Hi Izabayo,
We are thrilled by your kind words. So happy to know that you are satisfied with our service & support. Your review will motivate us more to do our best. Thanks for choosing Alpha Academy.
Regards,
Alpha Academy
Great feedback & information
I inquired about Lifetime vs Yearly course access subs. And it was explained to me in detail to give me an idea how it worked.
I also inquired as to when I could apply for it & how it worked etc.
1 September 2022
Unprompted review
Reply from Alpha Academy
Hi there,
Thank you for taking the time to share your valuable feedback with us. We wish you success in your career.
Regards,
Alpha Academy
Extremely happy with the customer…
Extremely happy with the customer service.
I am excited to start and complete my course.
22 August 2022
Unprompted review
Reply from Alpha Academy
Hi Paula,
We are glad to know that you had a pleasant experience with our customer support team. In fact, we always try to provide our learners with the best possible support within the earliest time possible. Please do not hesitate to ask for any sort of learning support further, our support team is always here for assistance. Thank you for choosing us.
Regards,
Alpha Academy
Adverts break my experience
So, I have done a few courses now with Alpha, and the content is very good. Extremely affordable and the videos are good quality. My only gripe with Alpha is that it feels too much like a shop selling you goods and less like I School I can be proud to study with. Advertising is good and it is needed, however if I am on my personal profile, where my courses are listed at the bottom of the screen after more advertisements, It doesn't make it very pleasing to be distracted by such things. My personal page should list only my courses. Take your adverts and place them somewhere else. If I'm looking for a special, trust me, I will find it. Hence the 2 stars down.
Edit: Alpha has listened to customer feedback and made changes quickly and effectively to satisfy its customer base. Great Job.
19 August 2022
Unprompted review
Reply from Alpha Academy
Dear Wayne,
Thank you so much for taking the time to share your excellent feedback with us. Your feedback helps us do better. We always take every feedback seriously & act accordingly. We are so sorry to know that our advertising policy hampered your learning. Please accept our sincerest apologies for that. We hope you will be glad to know that we have already forwarded your response to the relevant department. One of our agents will reach out to you shortly to assist you in having a better learning experience ahead. We are hoping to see you again in more courses. Thank you once again.
Regards,
Alpha Academy
5 Star
5 Star
There was some confusion on the language course I wanted to take.
Alpha Academy resolved things.
Many thanks for 5 star language learning tuition.
11 August 2022
Unprompted review
Reply from Alpha Academy
Hi Susan,
Thank you for your appreciation. We always try to give our best not only through content but also through our customer support. We hope to serve you again.
Regards,
Alpha Academy
Praise where praise is due
I would thoroughly recommend Alpha Academy, I have recently taken 3 courses and passed, not bad for a 67 year old. The subjects were child psychology and child safeguarding which I find very interesting and a million miles away from my pre-retirement job as a committee secretary. Any time I have requested information or raised a query, this has been responded to promptly and by friendly and informative staff.
11 August 2022
Unprompted review
Reply from Alpha Academy
Hi Chris,
We are glad to know that you enjoyed learning with us & our service and support have met your expectations. In fact, we always try to provide our learners with the best learning experience. We hope to serve you again with more of our courses. Thanks for the beautiful feedback.
Regards,
Alpha Academy
Print missing certificate
My course certificate missing in my profile, but the agent helped me to get it
8 August 2022
Unprompted review
Reply from Alpha Academy
Hi Mohamed,
Congratulations on completing your course successfully. We always try to provide the best possible learning experience to our learners and are glad to know that we were able to help you when you needed our support. We believe we will see you doing more courses with us. Thank you for your time and feedback.
Regards,
Alpha Academy
thank you alpha academy for giving me…
thank you alpha academy for giving me the opportunity to expand my knowledge and creating a better future for me. it is by far the best online studying experience I've had. your customer support is tops.
29 July 2022
Unprompted review
Reply from Alpha Academy
Hi Valerie,
You're welcome. It is great to hear that Alpha Academy has turned into an intangible asset for you. We are glad that you gained new experience with us. It's our immense pleasure to be marked as the best by you. We hope to serve you again with more of our courses.
Regards,
Alpha Academy
python course
I enjoyed the course, I allowed me to go through at my own pace and in my free time
29 July 2022
Unprompted review
Reply from Alpha Academy
Hi Mala,
We are glad to see that the python course brought value to you. We hope you will continue your online learning with us. Thank you.
Regards,
Alpha Academy
Your online sight is mixed with the…
Your online sight is mixed with the purchase sight now my course has disappeared off my profile
28 July 2022
Unprompted review
Reply from Alpha Academy
Dear Ingrid,
Please accept our sincerest apologies for the inconvenience you faced. We are known for our exceptional services and usually, we do not get such complaints from our learners. However, we have already forwarded the issue you faced to the relevant department. One of our relevant team members will reach out to you soon. We request you to co-operate with us so that we can solve your issue promptly. Thank you for your valuable feedback.
Kind Regards,
Alpha Academy
I learned a lot from the course
I learned a lot from the course
things I use in my day to day job.
25 July 2022
Unprompted review
Reply from Alpha Academy
Hello Mandi,
We are incredibly grateful to know that we have contributed to your knowledge. Such good remarks keep us motivated and increase our willingness to provide better services. Thank you for your time and feedback.
Kind Regards,
Alpha Academy
Helped my query straight away on chat
Helped my query straight away on chat. Extremely prompt
5 July 2022
Unprompted review
Reply from Alpha Academy
Hi Katie,
Thank you for your excellent feedback. Your feedback helps us do better, and we are pleased to know that you enjoyed your learning phase with us.
Kind Regards,
Alpha Academy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.