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See what reviewers are saying

Rated 1 out of 5 stars

I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more

Rated 5 out of 5 stars

This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more

Rated 1 out of 5 stars

The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more

Company replied

Rated 5 out of 5 stars

I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more

Company replied

Company details

  1. Hair Product Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store

Written by the company

Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.


Contact info

3.1

Average

TrustScore 3 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent products and made a…

Excellent products and made a difference to my Sisterlocks. I highly recommend.

17 June 2020
Unprompted review
Almocado logo

Reply from Almocado

Thank you for sharing your Almocado experience.

We appreciate you taking the time to do so.

Best wishes ♥️

Rated 5 out of 5 stars

Love my products and the customer…

Love my products and the customer service. Thank you my daughters and I will continue to use your products on our sister locks.

17 June 2020
Unprompted review
Almocado logo

Reply from Almocado

We love it when we can love the whole family 🥰

Thank you for taking the time to share your Almocado experience. We look forward to serving you again soon.

😘

Rated 5 out of 5 stars

Love the products

Love the products. The shampoo was fabulous my locs feel light and clean.

17 June 2020
Unprompted review
Almocado logo

Reply from Almocado

Hey Kenya ,

Thanks for your feedback. Our shampoos remain one of our bestsellers - reviews like this help us to stay grateful.

Best wishes. X

Rated 5 out of 5 stars

Great x3

Great customer service, great communication and great products! I loveee the hair masque working wonders in mine and my daughters hair and it smells amazing!

17 June 2020
Unprompted review
Almocado logo

Reply from Almocado

We’ve said it before but we’ll never get tired of saying it : we love when we can look after the whole family!

So happy to hear that both you and darling daughter are feeling the love from our products.

Here’s to happy healthy hair all round ♥️

Rated 5 out of 5 stars

Great products

The deep conditioner is amazing. Melts into your hair strands and smells divine. Can’t wait for my next purchase.

17 June 2020
Unprompted review
Almocado logo

Reply from Almocado

Hey CeeCee,

Thank you for your feedback. We appreciate you taking the time to share the love and look forward to serving you again soon.

Here’s to happy hair days!

With love,

Xx

Rated 5 out of 5 stars

Living for the Herbal Masque!

I buy a number of products from here for hair, face and body. I am a big fan and knowing that they are natural products if a big incentive for me. The Herbal Hair Masque is a perennial fave, smells so good and leaves my hair feeling so soft.

15 June 2020
Unprompted review
Almocado logo

Reply from Almocado

Hi Pam,

Thank you for being a continued customer. We appreciate your feedback and look forward to sharing more products with you in the future.

Kind regards,

Almocado London xx

Rated 5 out of 5 stars

Holy grail status!

Oh my goodness! These products are truly the bomb! My hair feels so soft & moisturised after I wash & whenever I need to add moisture throughout the week. My two girls’ hair is looking & feeling great too. A definite improvement in thickness & length has been noted, due to these products and a consistent routine that mum is sticking to! We are especially in love with the Moisture Masque deep conditioner, the Argan hair milk (I can see why it can be out of stock 😍😍😍) and the Maximise Moisture LCO kit. Did I mention the SCENTS?! Hair care is always easier when the products smell amazing.
Annette has customer for life! All 3 of us will come & see you in Woolwich when we can. Love from Gravesend, Kent xx

15 June 2020
Unprompted review
Almocado logo

Reply from Almocado

Awww Nunz,

Reading this review literally made our hearts sing! We put so much love and hard work into every bottle and jar and it is the most rewarding thing to hear that you it’s working for you guys. 🥰

We appreciate you sharing your Almocado’ experience and definitely look forward to seeing you in person once this uncertain season has passed.

Welcome to the Almocado family and thank you for sharing the love.

We look forward to serving you again soon.

Best regards,


Your curlfriends at Almocado London
♥️

Rated 5 out of 5 stars

My second order from Almocado

My second order from Almocado. This time I ordered, quite a few facial products. My order consisted of Balancing Facial Toner, Antioxidant Facial Moisturiser, Renewing Facial Oil Serum. I also ordered for my hair Cherry Vanilla Moisture Mist, Replenishing Silk Spritz, Stage 2 Hibiscus Shampoo and Coconut & Castor Oil conditioner (Triple Whipped).

Started to use the Facial oil Friday and the product smells amazing. You only need to pump out a tiny amount and It gives a wide coverage on the face. I will be using it at night along with the Moisturiser. I also used the Toner. All great products. I can’t wait to see the difference In my complexion, by using their products in a months time. I’m waiting for delivery of the Facial Wash to complete the set. I love the fact their their facial products contain Aloe Vera.

I’m also loving the smell of the Cherry and Vanilla Moisture Mist. I purchased the Peppermint and Tree on my first order and worked wonders on my dry scalp.

Thumbs up for the quick delivery during the Covid season.
Well done Almocado!! I am spreading the word about your great company.

24 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Hi Debby,

Thank you so much for your detailed review, I'm sure others will find this super helpful!

We're also thrilled that you've taken the whole "less is more" mantra onboard. We've made our products concentrated so that a little really does goes a long way. We'd love to hear how you get on with the hair and skin care products, keep us posted!

Best wishes,

Almocado London xx

Rated 4 out of 5 stars

The products work great at moisturising

The products work great at moisturising. The smell is a bit strong so takes some getting used to also the pump of the leave in conditioner was broken when it arrived so it makes it a bit messy to use. But good product overall

15 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Good morning,

Thank you for your feedback and welcome to Almocado.

We're sorry to hear your pump was broken. If you contact our Customer Care department they'll be happy to sent you a replacement cap.

Best wishes,

Rated 5 out of 5 stars

lovely products

These products were recommended to me by a
hair specialists. Loved the packaging and they smell amazing my kids said mum can we taste it 😁.it’s smells like vanilla ice cream As i have only used it for 2 days can’t actually say if it works or not, it feels so good on my daughter’s hair, blended in nicely not heavy or too thick.

13 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your feedback Jenny,
It always makes us smile when the kids love it too!

Rated 5 out of 5 stars

Love this product

Love this product. And smells really good

12 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your review.
We look forward to serving you again in the future.

Much love xx

Rated 5 out of 5 stars

Good Products

Was kept up to date with the processing of my order at each stage right up to delivery

Love the shampoo makes my sisterlocks feel moisturised and clean.

Will definitely order again

Keep up the good work 😀

10 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Welcome to the family and thanks for your review.

We look forward to serving you again in future xx

Rated 5 out of 5 stars

So far so good

So far so good, it seems like a great conditioner for mine and my daughters hair.

9 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Yay! We're happy to hear this.

Best wishes to you both xx

Rated 4 out of 5 stars

Good product

I like the products but I think for the price they could be a little bit bigger. If you have a lot of hair it will only last at most 3 treatments

9 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Hey Abi,

Thanks for your feedback. Here's how to get the most of your jars:

All our products are concentrated so a little goes a long way - we really do suggest you use a 50p sized amount per 1/8th section of hair. If the product appears white and paste like on the hair you have applied too much.

If you apply too much conditioner, a small amount will penetrate the hair strands but the remainder will simply sit on top and end up down the drain - wasting your hard earned ££.

Feel free to drop us an email if you'd like more personal advice.

Best wishes xx

Rated 5 out of 5 stars

Quality over quantity...

I decided to purchase some products after years of deliberation... I'm was blown away with the hibiscus shampoo and avocado moisture mask. A little does really go along way and it leaves my hair so hydrated. I also purchased the avocado milk and silk spray plus hair Glaze. All are great products but I'm mostly using the silk and Glaze which locks in moisture so perfectly. I love that these products are ethically made which such great quality.

9 May 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I’ve only used this product twice. Left in for 5 minutes after shampoo. It left my hair soft and easy to de tangle. A little goes a long way therefore good value for money.

9 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Welcome to the family and thank you for your feedback xxx

Rated 5 out of 5 stars

Great

Great - in fact everything is great, great product quality! Got some things for myself and my sister cannot complain it’s amazing !
FYI if that’s useful gt the 7 loving oils (it’s supposed to be for kids but it’s oils so use that on myself) my sister gt the spritzer & the intensive conditioner is great really penetrates into your hair strands.

8 May 2020
Unprompted review
Almocado logo

Reply from Almocado

Abi, we really appreciate your feedback: detailed reviews help other customers with thei rproduct choices; and we're thrilled that our products have been loving your family's hair the way they're supposed to.

Stay safe and well, and see you soon xx

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