Recently purchased Electrolux conduction hob. Had some packaging issues . Emailed company and within minutes got a lovely and supportive email back. Fantastic customer service and all correspondence... See more
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All Your Appliances are a family run business based in Cheshire. For over 20 years we have provided the UK with great service and a fantastic range of discounted appliances. We sell over 10,000 high-quality products per year from leading brands and hold thousands of items in stock. Everything you see is in stock today as we will not list items that we don’t have. Our helpful and friendly customer service team are contactable seven days a week and are happy to assist with all queries before, during and after purchasing. In addition we have our own fleet of 8 delivery vehicles and experienced installation engineers, collectively having over 50 years of experience. We appreciate you taking the time to view our products.
Contact info
3, Road One,, CW7 3PZ, Winsford, United Kingdom
- +441606598072
- info@allyourappliances.co.uk
- www.allyourappliances.co.uk
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Replied to 14% of negative reviews
Typically replies within 2 weeks
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The defects acknowledged in the…
The defects acknowledged in the description did not match the actual defects on the appliance. Someone had clearly tried to install the appliance previously and for some reason had failed. Visible scraping on underside of appliance was a testimony to this. Also, the underside was deformed causing scraping to glass door through repeated opening and closing. I managed to remedy this, but the door glass was consequently damaged on the bottom edge. None of this was disclosed in the description. Nevertheless, the appliance does work correctly and I can put up with the other defects, so 3 stars.
Not as good as we hoped
Good branded products, however, the description was new and in original packaging albeit tatty. It arrived in other packaging with lots of bubblewrap. Fortunately it was not damaged but the mounting feet and side infills were missing. Had to make my own rather than wait.
Removed serial number - unable to use WiFi function
Bought a refurbished item but discovered that there was no serial code (it was deliberately removed and the QR code to connect was cut).
This renders the WiFi/smart functionality effectively useless for us and defeats the purpose of buying a smart device in the first place.
Apparently the serial code was not retained and this was explained as this being a manufacturer removal. But when I called the manufacturer to ask, they confirmed that this wasn’t the case. Have since received some very curt emails back from the support team at AYA with little customer service acumen.
I purchased a Neff oven from All Your…
I purchased a Neff oven from All Your Appliances for a really good price and the service I received was excellent, Helen kept me informed and even managed a quicker delivery on a Saturday morning so I would have no hesitation in recommending AYA to anyone.
Zanussi dual fuel cooker.
I was very pleased with ordering the dual fuel Zanussi cooker from start to delivery. The delivery driver was very helpful well worth 5 stars for the company.
Prompt delivery
Prompt delivery, great prices and goods when delivered in great order 👍🏼
Lookes good but not fitted yet and it…
Lookes good but not fitted yet and it was a very good price hope it works 👍had it fitted but not working had new one fitted two days later very good service thanks
Easy to deal with
Easy to deal with, description of appliance accurate and speedy delivery
It was lovely to be able to actually…
It was lovely to be able to actually speak with a person (Nick) at (All Your Appliances) who was so nice and helpful so thank you so much for that
Good in parts
Pros:
Order and delivery were fast.
Price was good value
Cons:
Communication with AYA wasn't wonderful
Delivery was to curbside not to first-floor kitchen which proved major drawback
Excellent communication
Excellent communication, product as described, delivered when promised.
White goods purchased
Good range of appliances at competitive price, quick and friendly delivery, we purchased an AEG dishwasher reduced due to tatty packaging, unit was faultless - store highly recommended.
Brilliant service
Bought a single oven from them it had been an aeg refurb but it still came with its original 12mnth warranty…fitted it and had a couple of issues with it,i called to tell them and a couple of days later a tech came and assessed it as faulty,that afternoon i had a new one FITTED with the same warranty…brilliant service i recommend these guys in fact now if any of my white goods fail il be knocking on there door.!!👍
The product was designed well
The product was designed well
Exceeded above and beyond
Excellence customer relations
Great problem sorting
Excellent communication
Excellent product
10/10
A real bargain AEG freezer
A real bargain AEG freezer. Only the packagng less than perfect. Delivered promptly
Delighted with new oven.
Delighted with new oven.
Arrived quickly, as described, very helpful driver.
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