Allegro Reviews 

Illegal transaction. I placed an order, but cancelled it within 24 hoirs, because the seller wanted an high deposit afterwards.
Then Allegro withdraw the money anyway, and kept the reserved payment for several days. When I then resived the payment, I had to pay excange fees, so the cancelled ended up costing me money.
This action Allegro made is illegal and they dont care, but I will report them. Conclusion: stay away from this bad company that dose not follow the law.

My order placed through Allegro was delivered in a completely destroyed condition. I immediately reported the damage and provided evidence, but throughout the entire process I felt abandoned. Allegro initially responded only with generic templates—advising me to deal with the seller, without clarifying my rights in the situation. A more concrete reply came only after I contacted them by email. What’s especially problematic is that Allegro Protect states the customer should contact the carrier in case of damage or loss—which is absurd, since only the seller or the platform can file a complaint. This was confirmed by the carrier itself. I eventually received a refund, but only thanks to my own persistence. From a platform that advertises itself as secure, I expect much more proactive protection for the customer.

Be careful !!!! Too many scammers !!!

Allegro saved my @ss.
I was scammed on Allegro, hence the 4 stars. I ordered a $200 smartwatch for like $160 (seemed to be a good deal) but i was shipped a $16 piece of sh1t.
After clarifying my problem Allegro Protect service compensated me 100% (product and shipping cost as well).

One of the worst support agents in Poland for allegro! Nobody wants to take ownership and they leave chats only.

Allegro’s expansion into the Czech Republic has been devastating. They didn’t build anything. They bought trusted local companies like Mall.cz and CZC.cz — and then destroyed them.

Mall.cz? Gutted.
CZC.cz? Absorbed and shut down.
Jobs? Lost.
Customer service? Gone.
Czech identity? Erased.

Allegro uses predatory pricing to undercut local businesses, dumping products below cost to force others out. Once competitors are gone, prices go back up. This is not competition — it’s market manipulation.

Their “marketplace” model is a mess. Products often come from third-party sellers under Polish jurisdiction. Many are poorly described, unreturnable, or unsupported in Czechia. If something goes wrong, Allegro simply says: “It’s not our fault.”

Customer service is now slow, robotic, and unhelpful. Returns are complicated. Warranties are unclear. Delivery is inconsistent. The entire user experience has gone downhill. What used to be a strong Czech e-commerce space has been turned into a faceless foreign machine.

They pretend to be “local” with a .cz domain and Czech language — but it’s a lie. All decisions are made abroad. They pay taxes abroad. They have no loyalty to our economy or our customers.

We, as Czech customers, are furious. Allegro came here not to help us — but to dominate us.

I personally only buy gluten-free food from them. I wouldn’t trust them with anything else.

Allegro has done irreparable damage to the Czech market. We remember and respect what Mall.cz and CZC.cz once were. Allegro killed them — and expects us to thank them for it?

No.
We see you.
And we don’t forget.

BOUGHT FROM THEM 2 PLANTS, ARRIVED EARLIER THAN EXPECTED, BOTH VERY BEAUTIFUL, HEALTHY PLANTS, CAREFULLY PACKAGED IN EXCELLENT CONDITION, I'LL DEFINITELY BUY FROM THEM AGAIN.

I paid for the goods, the goods arrived damaged, I couldn't return them.

I purchased an egg incubator from allegro in good faith! Once I got the package I noticed it was a refurbished item not new and one of the function does not work! It had a some eggshell residue as it was used some point! This site is fraud I guess!

Allegro is a well-known Polish e-commerce platform. :)
I love the variety you can find here—everything from electronics to fashion! However, I've experienced some delays in delivery a few times, which can be frustrating. Still, the deals are usually great, and I appreciate the user-friendly interface. Definitely worth checking out!

I paid an annual fee for Smart free delivery and yet they show only paid delivery options, on items labelled as smart. I had to resolve the situation with the seller since official site staff spits on their users, by confusing and outright lying to them. (Delivering to pickup points vs straight to home, they do not distinguish between those two in the shopping cart.)

Allegro are scammers, they demanded deletion of my review after they refused free delivery on a huge order - which was resolved by the individual shop, not them. They also deleted the history of the chat with their support team. Even banks make copies of those. Not surprising they don't.

This guys are deceptive and manipulative. they took $3000 from me and didn't want pay me back until EPF CAPITAL PLC Intervened. pls stay away from them

SCAM

Someone contacted me via WhatsApp, claiming I could earn commissions by completing 38 tasks that help improve product ratings. I completed the tasks and earned $94, but they told me the minimum withdrawal amount was $100. They asked me to wait until the next day to complete another 38 tasks, so I could earn more commission and withdraw my earnings.

While working on the tasks the next day, my account suddenly froze when I reached the 25th task, and my balance showed as -$71. I asked the recruiter for an explanation, and she said I had received a bonus gift. However, to continue and resolve the negative balance, I needed to deposit money into my account. She also claimed I was “very lucky” because my commission would supposedly double after making the deposit. That’s when I realized something was suspicious.

Before starting the tasks, I had to complete a few on her account, which she claimed was linked to mine. She said this allowed me to earn 25% of her commission. There were no contracts or formal agreements—just messages on WhatsApp. They even added me to a WhatsApp group where other people pretended to share their “success stories,” ask questions, and encourage participation to make the scheme look legitimate.

It’s a very sophisticated scam, and I’m sure many people have fallen victim to it. Luckily, I didn’t deposit any money.

Scam
I received an online job offer via WhatsApp from Allegro using a +31 country code. The job entailed completing 38 order tasks and earning a commission afterward, with a larger amount promised after five days. When I repeatedly asked for clarification on what these order tasks were, I was finally told that I had to pretend to order products to write fake reviews to boost the company’s credibility. When I inquired about how I was supposed to finance these 38 orders or if any funding would be provided, the response was dismissive and unhelpful.

The lack of clear information, the expectation to pay for products out of pocket, and the dismissive attitude raise serious red flags. This entire scheme appears to be a scam and fraud. I would not recommend engaging with this company.
I have the screan shot from the conversation to prove

I ordered the shoes, paid at the bank and sent Allegra an official confirmation of payment. After more than a week, they constantly refuse my requests for help and do not give explanations, but the mail is automatically rejected. Of course I didn't get shoes. Do not order anything from them.
My warm advice.

Allegro, I already have an allergy to that name. This business or company absorbed smaller companies that were better but today they fall under them and literally destroyed them. Allegro, these are such low-quality flat scumbags, products and services. They say how they protect the customer, but the person will not receive help. I pay for Smart and why no advantage. I lost both the goods and the money when I filed a complaint, Allegro rejected my request saying that I should solve it myself with the seller. So I ask what the Allegro buyer's protection is for if not for this. No verification of what sellers are selling. Badly packed goods, damaged goods, goods different from the photos and description, unrealistic photos. Allegro literally opened a store where all the low-quality things that were once sold as fraud on the street are now sold on the allegro website. I listen to avoid this site completely. Allegro brothel, chaos, poor customer service without help. Above all, everywhere they advertise how wonderful they are, but they are just the same scumbags who were once on the streets and lied to people.

Not so good in UI, but a lot of goods in store.

Pool was nice but too cold, the cleaners moved a lot of my things around and in the process damaging them.no Aircon only heating