Allaboutthebump Reviews 

202
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing items as gorgeous, well-made, and stunning, perfect for gifts. Many people frequently highlight the fast and efficient delivery service, even for personalized items, appreciating the quick turnaround times. Reviewers also commend the excellent customer service, noting helpful and responsive staff who go above and beyond to assist. However, some customers also noted issues with customer service, describing it as unhelpful or shocking when problems arose. A few other people also felt that product sizing could be inconsistent or that advertised product colors were inaccurate, leading to disappointment. Concerns were also raised regarding return policies for 'personalized' items that were not clearly marked as such or had misleading descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as beautifully made,... See more

Quality

Customers had positive experiences with quality, frequently describing items as beautifully made, gorgeous,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super quick... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction with their... See more

Customer service

People report positive experiences with customer service, often describing it as quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a personalised kids backpack for my nephew. Customer advisor team / Nathan was amazing as I requested the bag to be delivered urgently. It was despatched and delivered within 3 days including t... See more

Rated 5 out of 5 stars

I received my Christmas orders today and they are absolutely gorgeous. Everything is made so well and I'm really pleased with the quality. I would definitely recommend ordering something special which... See more

Rated 5 out of 5 stars

My autistic sons stocking was falling to bits when we got out of loft and one he ordered wasn't great quality. I had seen these Christmas sacks and decided to try but wasn't expecting to get in time f... See more

Rated 5 out of 5 stars

Great selection of baby gifts at reasonable price. I ordered a personalised baby blanket and was really impressed by the quality. Delivery was within the times mentioned. Would highly recommend them.


Company details

  1. Baby Store

Written by the company

AllAboutTheBump is your go-to store for Baby Clothing, Hampers & Gifts with a strong focus on personalised products. Key product categories include: Baby and child clothing (from newborn up to age ~10) including vests, baby-grows, pajamas, T-shirts, sibling and family matching sets. Personalised clothing and gifts: baby announcement vests, personalised baby-grows, embroidered blankets, first-birthday outfits, etc. Gift sets and hampers for newborns and babies (including gender-specific and unisex sets) and for occasions like baby showers. Nursery and home-accessory items: blankets & comforters, wall art, bags & backpacks, as part of the “nursery & home” range. Occasion/seasonal themed items: e.g., Christmas first-outfits, Halloween baby clothes, Father’s/Mother’s Day sibling sets, etc.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(202)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous!

Honestly this little birthday crown is gorgeous! It's beautifully made, with velcro to adjust the sizing. I can't wait to see the photos of my grandson on his 1st birthday wearing it.
Super quick delivery.
Highly recommend 👌 Thank you

9 July 2026
Unprompted review
Rated 5 out of 5 stars

The gift came really well packaged and…

The gift came really well packaged and there were no problems with the delivery.
This was for my Daughter's Baby shower. I had a quick look but didn't want to spoil the lovely gift box. It's looks really nice and of good quality. I'm sure my Daughter will love it.
Thank you

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Arabella Mae embroidery excellent…

The baby grow is lovely and the embroidery is special I'm sure it's is lovely as a present good quality materials used the company kept in touch with the due date for delivery also

28 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Linda,

Thanks so much for your lovely review! We're glad to hear that you were happy with your recent purchase from allaboutthebump and thank you again for shopping with us!

Rated 5 out of 5 stars

Brilliant quality

Brilliant quality! Can not wait for our boy to wear it on his big day!

11 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hey, thanks for leaving us a review :) lets hope you can get some amazing photos to remember the special day.

Rated 5 out of 5 stars

This company helped me out after…

This company helped me out after someone else let me down and they went above and beyond helping me and getting the items to me as soon as possible. The quality was great and looked lovely. Will definitely use this business again

24 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

That's not a problem Mrs J, we're here to help and glad that we could get this completed within you requested timeframe :)

Rated 5 out of 5 stars

The clothes are absolutely beautiful…

The clothes are absolutely beautiful and very well made and at a great price plus most can be personalised
I shall be buying more 🙏🙏🙏
Thankyou so much x

19 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

"clothes are absolutely beautiful"... you're making us blush! Thanks for the lovely review and really kind words - it really means a lot to the family of allaboutthebump

Rated 5 out of 5 stars

Fast delivery and fab product

Fast delivery and fab product. Good quality

22 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Fast and Fab... sounds like a new movie and we'll take it! Our team do their best to ensure every order is created as requested and dispatched as quickly as possible, on occasions we can even dispatch the very next day. Our deliveries use Royal Mail TRACKED for added peace of mind too :)

Rated 5 out of 5 stars

Great communication and service

Great communication and service. Item was a gift and it was beautiful. Presentation box was lovely and great for keepsakes.

23 May 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Thank you for shopping with us and for your review Tracey! We're glad you are happy :)

Rated 5 out of 5 stars

I ordered something for my great-grand…

I ordered something for my great-grand daughters christening it was well made and came within the time that they said very very pleased with it

11 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi vAL, we're so glad to hear that you're pleased with your order! Thanks for sharing this review.

Rated 5 out of 5 stars

Kept me up to date with delivery date

Kept me up to date with delivery date. Prompt service, product was better than advertised. My son and daughter in law loved it.

3 June 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Tracy, thanks for your review! We always do our best to not just meet, but exceed your expecations :)

Rated 5 out of 5 stars

It was a last minute present but wanted…

It was a last minute present but wanted it to be personalised. The blanket and romper suit were well received. There new parents loved the personalised touch . From ordering to delivery was very smooth in the expected delivery time.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, fast delivery and the item is amazing quality(yet to try it on though as it’s for Father’s Day) but feels absolutely amazing and looks great too

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Warning! Read this before buying anything!

This is not the first time I have bought from this company and was impressed enough to buy again. However, woe-betide if you need to use customer services.
An item was missing from the package that was sent, so I contacted customer services. They wanted proof of what was received because they apparently use different printed bags for different items. They alleged that it had been signed off as being sent and wouldn’t consider that a mistake could have been made at their end. This was a gift so I had no packaging as it was thrown out.
They would not engage further unless I had a photo of the packaging!

Some of you may have sympathy with the seller but according to the Consumer Rights Act 2015:

1. The seller must deliver all items in the order.
2. “We think we sent it” is not proof.
3. You can’t require extra evidence (like packaging photos) to avoid responsibility.

After much to-ing and fro-ing over a period of a few days, they sent the item as a “gesture of good will”!
This was their duty! Dreadful!

13 April 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Christine,

We're sorry to hear that you experienced some issues with your recent purchase from us.

When we were made aware of a potential issue our team responded to your emails straight away, asking for evidence of the items received including the packaging materials.

During our packing & dispatch process our teams use a picking list, with each item checked as they are packed. Our systems then digitially record the contents, along with package size and weight. These were all showing that the order in full had been packaged and dispatched to the gift recepients address.

We offer a range of different packaging materials, and this helps us identify the size of the parcel sent to you and if any damaged occured during transit.

Although you were unable to provide us with the images requested, as a goodwill gesture an additional item was sent out at no cost to avoid any further delay and dispointment.

We thank you for shopping with us and welcome any feedback you may have to help us improve our services.

Best wishes,

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