A Lings Group Limited Reviews 511

Excellent clean work. JOHN MOORE was friendly, professional and knew what he does.

Alings was engaged by homeserve company to carry out a water leak repair inside my house.
A plumber was sent to investigate the leak. She was very professional and dedicated to find the leak. She did this by digging on concrete floor and using specialised equipment she found the problem. Jessica spent two days investigating and found the exact spot of the leak and fixed it.
Jessica recommended to HomeServe that external specialist engineers should investigate further because although she fixed the leak indoors, the water meter was showing there is consumption of water, with the stopcock closed, indicating a secondary leak.
The reason for 4 stars out of 5 is not linked to Jessica as she showed she was an excellent plumber, but by my experience with the external engineers workmanship, who did not achieve an effective/leakproof connection between the newly installed water pipe in the garden to the lead pipe, 1.6m away from the water meter outside.

John from Alings came promptly on time also informed me via call 20 minutes before arrival he was very polite professional knows his work immediately knew the issue and fixed it straigtway .
Thanks John

Tahar Ridgemount avenue

After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reputation of his business and will take it upon himself to resolve any outstanding problems and go the extra mile, in a "win/win" successful outcome for both parties concerned
Many thanks Aaron for your integrity on this one
Well done .. you smashed it !!!
KR
Richard Perrott

Russel truly excelled in his work. He approached the installation methodically, quickly identified the issue, and resolved it promptly. His politeness and courteous nature were very much appreciated. I would strongly recommend his services.

did not turn up on the accepted job order for the second time. did not even call during the day to let me know, to think that the alloted time for the engineer appointment is from 8am to 6pm. belatedly re-scheduled the visit on next day - the day i am not available. what is the use of asking customer for availability, when after taking time-off from work, they can just turn up anytime/anyday they want.

Hello A lings - I can provide email evidence of all the points I have raised in my review. I am sure you would not like that evidence to be listed here. So pls don't hide behind long political response. My review stands and I do not recommend you at all

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I hired these guys for doing two EICR renewals at my rental properties because I had heard a lot of good things about Russell (the electrician). However, after hiring them, they contracted out the work to another company - RHD electrical - from where it was downhill all the way. The cost quoted were very high, the initial ECR reports took painfully long time to reach me, the reports failed the EICR and they quoted astronomically high price for repairs which included duplicate EICR costs which are not required by law. It took multiple back and forth before they realized mistakes in their own quotes and corrected them - by which time they were almost at the end of 28 days of legal deadline for remedies. I had to beg my tenants to let them come in for carrying out the remedial work - after which the whole process started again. Delays in sending out the final report despite multiple reminders - and the remedial report and on top, the remedy report still classified the work as unsatisfactory - requiring me to carry out further remedies on the work that these guys had carried out based on their own investigation!!! As it turns out, some incompetent form filler in their office had made the remedy report and classed it as 'unsatisfactory' instead of 'satisfactory'!! Extremely painful experience - avoid with a barge pole if Russel is not involved. No response to my repeated complaints yet.

Could not fault the engineer that A Lings sent to do annual service on boiler,Kai was very thorough and knowledgeable.

Russle was Friendly and honest , happy with the service, thank you, A Links.

Had small emergency, Russell came round in good time, found the fault, communicated the issue clearly, and fixed the problem very quickly. An excellent job overall and super pleased with the work completed.

Russell very good job

Russell is true professional, what I noticed that Russell was very keen to ensure that job is done properly from e2e perspectives and wasn’t rushing through. Good humour as well👌

Russell was brilliant . Courteous friendly, knowledgeable and cleared up after fitting a light and new wiring . Would recommend

Really impressed with the service, had a blocked toilet and Russel came out the same day and was able to fix the problem. He was very friendly and kept me up to date when he would be arriving.

Excellent experience from Russell to help with our collapsed sealing. Highly recommended!

Russel did a fantastic job. He systematically worked through the installation, isolated the problem and fixed it in no time. He is very polite and courteous. Highly recommend.

Excellent service, Russell attended my property within the time frame he told me.
He got straight down to trying to establish the fault and find fault within a minute. He was very professional throughout and done job within 10 mins.
Great service

Russell has done a tremendous and Professional job in getting our Electrical back on where we had no Power on house sockets for 3 days.
He was able to find the fault in a place where no one could have thought.
So happy with his services and couldn't ask for more from Russell.
Thanks Russell for sorting our Electrical.

Russel was great, came out on bank holiday Monday and made the electrics safe to use after a leak upstairs. Very efficient and highly appreciative of his work.

A Lings were appointed by our insurers, Direct Line. Speedy attendance and diagnosis of the cause of the water leak by Louis with helpful advice on minimising further damage. Sonny fixed the leak after the weekend, told us exactly what he was doing and the reasons. Very happy with everything from this professional and helpful company.