Alibris logo
Visit website

Alibris Reviews 20,332

•
TrustScore 4.5 out of 5

4.7

Book Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent selection of books, often including rare finds, and appreciate the very competitive pricing. Many people highlight the quality of the products, noting that books often arrive in better condition than described. The delivery service is frequently commended for its speed, with many orders arriving earlier than expected, and the ordering process is described as simple and straightforward. However, some customers occasionally experienced issues with packaging, mentioning that books, especially hardcovers, sometimes lacked adequate protection during shipping, leading to damage. A few people also reported discrepancies with their orders, such as receiving different editions than expected or experiencing issues with order fulfillment.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the quality and condition of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that books arrive in great... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and timely... See more

Order

Customers consistently note positive experiences with order. Many reviewers find the ordering process easy... See more

Price

Customers had positive experiences with price. Many reviewers found prices to be very good, inexpensive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was just so happy that Alibris had the book. It's not easy to find and the subject -- singer-songwriter Steve Goodman, whose death from leukemia at a young age robbed the world of more fine music --... See more

Rated 5 out of 5 stars

The books are always in great condition. Delivery might vary a little, but by no more than a day or two, which seems like nothing in the face of the ease of the website and flow of the transaction. I... See more

Rated 5 out of 5 stars

The book I ordered came from a bookseller I'd purchased from before (Keeper Reineau) and I knew them to be knowledgeable about condition and fair pricing and how to properly store and ship books. Orde... See more

Rated 5 out of 5 stars

Alibris always has a good selection of used books with excellent prices. This order arrived quickly and in in great shape.

Company details

  1. Book Store
  2. Hobby Store

Written by the company

Choose from more than 200 million new & used books, used textbooks, and rare, out-of-print books from over 6,000 independent book stores around the world.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Real people work here!

Initially, I gave the bookstore the wrong address, but I immediately wrote to them...and they were able to ship it to the correct address. I am very grateful that they have real humans working there to help customers!

2 April 2026
Unprompted review
Rated 4 out of 5 stars

combined shipping lowers shipping cost

Being offered lower costs through combined shipping was unique; another seller might have a title at a lower price, but a slightly higher priced copy would ship for less with a book already on order.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Alibris was…

My experience with Alibris was excellent as always. The book itself is unfortunately printed on extremely glossy paper, which makes reading it at a piano problematic. Not sure if any feedback can be sent to the publisher.

25 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look