AIR TEAM Reviews 1,719

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I ordered several instruments such as engine data management, two artificial horizons: AV-30C and AV-20S. All this instruments are specified on the webside as "certified". All orders were placed with... See more

Rated 5 out of 5 stars

Simply a very good and reliable shop for aircraft parts. Due to its location in the Czech Republic, AirTeam has an unbeatable price advantage. Let's take advantage of this while we still can. The com... See more

Rated 5 out of 5 stars

Your service is great, but the DPD Hungary is a crapy service, basically ZERO customer service. Be careful and send them a feedback. In my case, the 2nd attempt of delivery was not done, the pa... See more

Rated 5 out of 5 stars

I recently purchased the David Clark H10-13.4 Headset, and I couldn't be happier with my choice! The audio quality is crystal clear, the noise reduction is impressive, and the headset is extremely com... See more

Company details

  1. Airline

Information provided by various external sources

Continuous innovation and rapid transformation have been themes throughout AIR TEAM's history, which the company traces to the year 2008 with the opening of the first shop with pilot supplies and aircraft parts in Brno, Czech Republic. The company built its reputation primarily as a reliable supplier of pilots, pilot schools, aircraft services and OEMs. Throughout its history, AIR TEAM has expanded its offerings and capitalized on evolving management trends and technologies to benefit its clients. The company pioneered multi-language/currency e-commerce solutions for a cross border European market, providing European customers the closest possible link between the manufacturer and the user. Today AIR TEAM is a major European distributor of pilot supplies and aircraft parts, EASA certified provider of avionics integration services and prime contractor of government special mission projects with more than 10000 clients in more than 25 countries. Combining unparalleled experience, comprehensive capabilities across all aviation segments and extensive cooperation in research with technical universities, AIR TEAM helps clients to improve their mission effectiveness and increase their performance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 33% of negative reviews

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Rated 1 out of 5 stars

"Certified" instrument in reality not certified.

I ordered several instruments such as engine data management, two artificial horizons: AV-30C and AV-20S. All this instruments are specified on the webside as "certified". All orders were placed with the remark "must come with form 8130". The AV-20S came without certificate. AirTeam said, it´s not available. I want to send it back. AirTeam is simply ignoring me, no reaction at all. It is illegal to install that instrument in a certified aircraft. It is worthless for me.

11 March 2026
Unprompted review
Rated 4 out of 5 stars

Overall good performance

Complain was accepted, Exchange of good was quite easy, Only thing was that communication of re-delivery could be more detailed. (didn't get a tracjking number)4,5 of 5 Stars :-)

20 February 2026
Rated 5 out of 5 stars

competitive pricing, quick handling

competitive pricing, fair shipping and quick handling, i am a regular customer and had never an issue, would recommend for sure to check, as stock and pricing are way better than some competitors!

23 January 2026
Rated 5 out of 5 stars

Your service is great

Your service is great, but the DPD Hungary is a crapy service, basically ZERO customer service. Be careful and send them a feedback.
In my case, the 2nd attempt of delivery was not done, the parcel never got to the pickup point, which was agreed and confirmed, instead of that, (after coordination every day) they said: The parcel goes back to you. Without knowing somebody in the management, the parcel goes back to the sender.
Last year, I have ordered 20 qt oil . 2 cans were broken, the whole parcel was submerged in oil. DPD did it, they broke it, reboxed here in hungary, but still was hardly manageable. Thanks to you, you have put the sensitive stuff in a plastic bag, so no damage to those things.

Next time, I place an order, I will use the other method.
Kind regards
Zsolt Szüle

5 January 2026
Rated 5 out of 5 stars

Very professional and diligent.

Very professional and diligent. I had a problem with some Bose aviation headphones and they resolved it perfectly. I also bought some David Clark headphones and everything was fine.
Thanks.

5 January 2026

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