The shuttle was easy to find and on time both ways. The front desk agent was extremely helpful and friendly. However, both drivers we had were not cordial or helpful and the drive to the airport was e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.
Free Cancelations
Free Cancelations
Contact info
100 N. LaSalle St, 60602, Chicago, United States
- 800-727-PARKING
- service@airportparkingreservations.com
- www.airportparkingreservations.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The drivers are always helpful and…
The drivers are always helpful and friendly. The van usually leaves the parking lot in 8 minutes or less. It also picks you iup within 10 minutes of your call.
IT WAS A SCAM
The company I reserved parking through turned out not to be an actual parking lot. There was no one there. The time added in trying to find the actual JFK lot and get to the airport caused the airline to bump me from my flight. The whole thing was a scam.
Good experience
Was easy to check in. Receptionist and Shuttle drivers were polite. Pickup at airport was good. Highly recommend. Could use some lighting to make entrance more visible.
I have used Airport ParkingReservations…
I have used Airport ParkingReservations in two cities and, once I figured out the rules and procedures, have used the service seamlessly. I appreciate the reasonable pricing and good service.
Great experience as always
Great experience as always. Website is easy to navigate and reserve a parking spot. Discount codes are easy to use. Lot attendants and drivers were wonderful. Easy to set up return trip from airport to parking lot.
Booking process
Parking convenience and shuttle service…
Parking convenience and shuttle service to and from airport. Friendly staff.
It was easy and convenient to park with…
It was easy and convenient to park with free shuttle service directly to my terminal. The only reason they get 3 stars instead of 5 is because they increased my parking rate for an oversized vehicle. Seriously, it was a Jeep Wrangler. How in the world would that be considered “oversized”?
So much for total fees
So much for total fees. Added another fee after
said include fees. What a joke.
Courteous and helpful staff
I am an older Traveler and I needed help knowing how to scan to get in the entrance the woman that helped me was most helpful and the driver was also very helpful
The shuttle was easy to find and on…
The shuttle was easy to find and on time both ways. The front desk agent was extremely helpful and friendly. However, both drivers we had were not cordial or helpful and the drive to the airport was erratic. From someone who works in the hospitality industry, exceptional guest service is what keeps people coming back.
Where to find the pickup zone was…
Where to find the pickup zone was difficult. I lucked out by coming down the escalator by the info booth.
Ease of the process to set parking date.
Easy to book
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








