The shuttle was easy to find and on time both ways. The front desk agent was extremely helpful and friendly. However, both drivers we had were not cordial or helpful and the drive to the airport was e... See more
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AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.
Free Cancelations
Free Cancelations
Contact info
100 N. LaSalle St, 60602, Chicago, United States
- 800-727-PARKING
- service@airportparkingreservations.com
- www.airportparkingreservations.com
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They said I could cancel my reservation…
They said I could cancel my reservation at anytime. I canceled my reservation because I was leaving from another airport. I canceled the same day my booking. Haven’t heard a thing from them. Very unreliable
This was such an easy transition to our flight.
This was such an easy, smooth means of getting to the airport (driving ourself and using long-term parking). Park & Go was quick to pick us up and taxi us the terminal. We’ll be using Park and Go for all of our future flights.
Reno Airport…
Use of the website was easy and straightforward. the parking facility is conveniently located to the airport with aa 24/7 shuttle
Very unhappy…
I thought I was booking directly with a Parking Spot franchise near Austin/Bergstrom airport. I was booking over a month in advance of my trip. When I realized my mistake, I tried to cancel but was charged anyway. Very unhappy about this.
website was easy to navigate and…
website was easy to navigate and definitive information made it quick to book reservation
site was either hacked or compromised
I recently used a car parking booking website
AirportParkingReservations.com, and I believe that site was either hacked or compromised. Shortly after using it, this unauthorized charge from an unknown company DMIT, INC appeared on my card along with legit charges for parking. I did not make or authorize this transaction !
Overcharged
I parked over night for a total of 24 hours and was charged for 3 days. No one onsite for issues, so you have to pay to be able to leave. Would not recommend.
I used Airport Parking for the first…
I used Airport Parking for the first time and it was seamless. The people were super friendly and quick to drop me off when I arrived. The pickup process was extremely easy and I will absolutely be using them again.
Easy to navigate the site and i like…
Easy to navigate the site and i like the comparisons given.
Lower their rates
Lower their rates. One company checks you in when you park. Follow them to the spot and brings you back to the bus going to the airport. Same in reverse.
Easy booking
Easy booking. Door to door service from the car to the airport and from the airport to the car. They were at the airport immediately upon arrival unlike most hotel shuttles.
Very hard to find a place to park, extremely over crowded, hope to find a better place to park next trip.
Hard to find a parking place and extremely dirty
Quick, simple, great website
Very easy website to use. I got on, found the option I needed and made the reservation in under 15 min.
I would have given 5 stars except the…
I would have given 5 stars except the accessibility shuttle was not running. So my husband had to drop me at the airport with the scooter and all the luggage while he drove back to the lot to park and then rode the shuttle back to the airport. I had to sit and wait by myself for quite some time before he could join me.
Shuttle Pickup location incorrect
Your email for our reservation said pickup was at P4 but it was actually at P3 in Newark. We missed our connection and ride home.
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