AirportParkingReservations.com Reviews 

54,323
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,288 reviews, reviewers had a great experience with this company. Customers frequently mention that making reservations online is extremely simple, very quick, and entirely hassle-free for people planning their upcoming trips. Visitors consistently praise the exceptionally helpful staff members along with the reliable and prompt shuttle services operating to and from the airport. However, some people mentioned that discovering the correct location or the designated pickup zone was sometimes confusing due to a noticeable lack of clear signage. A few other people also felt that waiting for delayed shuttles or dealing with unexpected parking lot capacity issues caused completely unnecessary travel stress.

What people talk about most

Service

Consumers find service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

Staff

Users describe positive interactions with staff, highlighting friendly and helpful service from front desk... See more

Location

Clients share ambiguous opinions on location, with some consumers reporting difficulties finding the pickup... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the platform for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, fast, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shuttle was easy to find and on time both ways. The front desk agent was extremely helpful and friendly. However, both drivers we had were not cordial or helpful and the drive to the airport was e... See more

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

It was very easy to make the reservation online and drop off my car. However, the attendee wasn’t paying attention (on cell) and put my luggage on a shuttle and while I was walking over to get on, t... See more


Company details

  1. Airport Shuttle Service
  2. Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

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4.2

All reviews

(54,323)

6,290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reno Airport…

Use of the website was easy and straightforward. the parking facility is conveniently located to the airport with aa 24/7 shuttle

24 August 2026
Rated 1 out of 5 stars

Very unhappy…

I thought I was booking directly with a Parking Spot franchise near Austin/Bergstrom airport. I was booking over a month in advance of my trip. When I realized my mistake, I tried to cancel but was charged anyway. Very unhappy about this.

24 August 2026
Rated 1 out of 5 stars

site was either hacked or compromised

I recently used a car parking booking website
AirportParkingReservations.com, and I believe that site was either hacked or compromised. Shortly after using it, this unauthorized charge from an unknown company DMIT, INC appeared on my card along with legit charges for parking. I did not make or authorize this transaction !

23 August 2026
Rated 1 out of 5 stars

Overcharged

I parked over night for a total of 24 hours and was charged for 3 days. No one onsite for issues, so you have to pay to be able to leave. Would not recommend.

24 August 2026
Rated 5 out of 5 stars

I used Airport Parking for the first…

I used Airport Parking for the first time and it was seamless. The people were super friendly and quick to drop me off when I arrived. The pickup process was extremely easy and I will absolutely be using them again.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy booking

Easy booking. Door to door service from the car to the airport and from the airport to the car. They were at the airport immediately upon arrival unlike most hotel shuttles.

19 August 2026
Rated 4 out of 5 stars

I would have given 5 stars except the…

I would have given 5 stars except the accessibility shuttle was not running. So my husband had to drop me at the airport with the scooter and all the luggage while he drove back to the lot to park and then rode the shuttle back to the airport. I had to sit and wait by myself for quite some time before he could join me.

15 August 2026

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