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Rated 1 out of 5 stars

Never arrived and no reply to messages on Instagram or via customer support. Avoid at all costs, a shambles of a company!

Rated 5 out of 5 stars

AIRFreshh air fresheners are absolutely fantastic. Does exactly what it says on the tin (pun intended). The smell lasts for hours after (came back to the house after spraying it and it still smelt w... See more

Rated 4 out of 5 stars

Actually does smell like the original products they’re based off, at least the sauvage one. The smell says it’ll last long but it kind of airs out after about 30 mins when you have multiple people in... See more

Rated 5 out of 5 stars

The quality of the can and the way it sprays is truly unmatched! The smell is consistent not overwhelming but very long lasting to the point where I could smell it in my room 7 hours later. I bought t... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Home of Power Air Sanitisers


Contact info

3.3

Average

TrustScore 3.5 out of 5

207 reviews

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1-star

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Rated 1 out of 5 stars

Ordered one airfreshh bottle as the…

Ordered one airfreshh bottle as the rest was out of stock. It was a gift for my partner for Christmas as was a recommended business but have never received the product. Despite multiple tries to contact I had no response from the business.
So I started a refund case with my bank, but to now be told airfreshh have stated I’m wrong and have received the product when I have not. I ordered this in November and are still yet to receive it and want my money back. DO NOT ORDER THEY ARE A SCAM!

23 January 2024
Unprompted review
Rated 1 out of 5 stars

A waste of time and money

Have a big fat one star for deleting my fair, but negative review of airfreshh on Facebook. Was a perfectly reasonable post about my not so great experience and the fact that you can't handle the feedback/don't want any criticism on your ad's just convinces me further to shop elsewhere. My original review probably would have been 2* at a push if anyone cares (to sum up: very expensive and doesn't really work well).

17 July 2023
Unprompted review
Rated 4 out of 5 stars

Slightly delayed delivery but good smell and good service

Marking them down by 1 due to slightly late delivery, as I paid extra for express and it took 4/5 days to come. Otherwise it would be 5. Based from the experience I had, I am surprised to see so many had issues with the service because it was very good for me

Their customer service was actually very good. I sent an email voicing my concern and I’d got a personalised response (not automated) within 30 minutes expressing their apologies.

The product smells very nice and is an accurate representation of the Dior scent. I haven’t been back to my car yet, so I’m not sure how long it will last tho

I am happy with product, and the service was good. I will likely use again once my product runs out

29 June 2023
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Thank you! We appreciate your time in leaving us a review!

Rated 1 out of 5 stars

I’m very disappointed with…

I’m very disappointed with airfreshh!!!!!
Ordered 3 tins at start of the month, one tin (invincible) wasn’t in stock said will b dispatched on the 20th (3week wait) when I emailed on 22nd to see what was happening the guy said their not getting any till mid-end of August! ( almost 3 months all in) so my advice to anyone if it’s not in stock don’t bother wasting your time u could be waiting months!!!

22 June 2023
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Hi Duncan!

We're truly sorry to hear that about your backorder.

We take all feedback seriously and would like to assure you that we are always striving to improve our products and services. We understand your disappointment and would like to make things right.

Please reach out to us directly at info@airfreshh.com with your email address, full name and link to this review so that we can assist you further.

Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you better in the future.

Best regards,
Leanne

Rated 5 out of 5 stars

The airfreshh is unbelievable.

The smell of air freshener is unbelievable,is making my car smell so good.
If you spray the air freshener on the carpet the smell stays longer inside the car.

26 June 2023
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

These are unbelievable

These are unbelievable! The smell is amazing after such a small burst and its lasts and lingers for AGES! I use these in my car, my home and have been known to give my office a quick blast to freshen the place up and I always receive compliments. Delivery is spot on, quick and easy to order, perfect! 100% would recommend and will be purchasing again in the future 👍

3 April 2023
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Thank you for your wonderful feedback! This means a lot to us!

Rated 5 out of 5 stars

Great air freshener and service

Great air freshener and service. I have used many times before and brought many cans and will be buying more,my favorites are savage and dark orchid .
The cents are long lasting and smell great

3 April 2023
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Thank you! We appreciate your time in leaving us a review!

Rated 5 out of 5 stars

First Class

Professional service. First class products which smelled brilliant and true to their description. Great communications regarding pre-ordered products with accurate ETA's.

1 May 2023
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Thank you! We appreciate your time in leaving us a review!

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