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4.3
Excellent
249 reviews
Hasn’t replied to negative reviews
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Really quick delivery
10 March 2026
Unprompted review
Excellent!
Truly first class service. The dispatch and delivery were blitz-fast! I have gotten my package the next day! Customer care team highly responsive and answred my questions thoroughly prior to placing the order. I'm definitely returning!
1 August 2025
Unprompted review
Fraud company
Fraud company. Captures the amount from your card before any items is sent, and tries to circumvent by saying they don’t no anything and when the items can be sent - legally an e-commerce store isn’t allowed to capture an amount before items ARE sent, in fact, capture isn’t allowed legally before the order is handed over to the delivery company.
26 February 2025
Unprompted review
Ordered twice
Ordered twice. Great service and delivery and prices. Highly recommend them.
9 December 2024
Unprompted review
I ordered contact lenses from Ai and…
I ordered contact lenses from Ai and didn’t receive my order.
After reaching out to the company, I was literally told that it wasn’t their problem and they were not able to help me in anyway. I highly advise against buying from Ai.
No customer service or any help at all!
Ai informs that they have no insurance covering cases like this, so I just threw money out the window.
4 October 2024
Unprompted review
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