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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the ease of use and navigation of the website, especially with recent updates to the user interface. People also frequently mention the quick and instant nature of payments once they are successfully processed, with some noting that withdrawals can be very fast. However, a significant number of people were dissatisfied with the customer service, often reporting unresponsiveness and a lack of resolution for their issues. Many also experienced problems with the payment system, including difficulties with withdrawals, unavailable payment methods, and delays in receiving their earnings. Some customers also found the website to be problematic, particularly after recent changes, leading to frustration with its functionality.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers reported swift and immediate payments,... See more

Website

Consumers express significant frustration and dissatisfaction with the website. Many reviewers report issues... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report not receiving any... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support is... See more

User experience

Reviewers highlight ambiguous aspects of user experience. While some customers appreciate the simple, fast... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied

Rated 3 out of 5 stars

Great platform to earn. Not fully hassle free. Though they do have some network issues from time to time and some surveys you do, after spending a lot of time answering, ,they either say you are sc... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

673 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Currently the only reliable survey app…

Currently the only reliable survey app I use, but the still got some improvement to do in the areas of payment method and survey offer. Will give a five star when the attend to that.

11 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thanks for the feedback! We'll work on enhancing payment options and survey offers. Looking forward to that five-star rating 🙂

Rated 3 out of 5 stars

Hello

Hello, please I need help. I tried to cash out but it keeps rejecting. It shows “successful” but I did not receive the airtime, and the bank transfer method is unavailable.
Please can you help me withdraw manually? I have $5 in my balance.
Also, my reward has been pending for more than 4 months from the last issue. Why is it still pending?

11 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the necessary details so that we can assist you accordingly.

Rated 1 out of 5 stars

This payout is shit...

This payout is shit.... Payout not dropping even after over ten trials... Just pack up already

10 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Please kindly send us the required details so that we may assist you accordingly.

Rated 1 out of 5 stars

You need to work on your site

You need to work on your site. Payout was disabled for long time, Rewards are still pending for years, surveys are not coming, etc.Everything is terrible. Work on Afrisight.com

10 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the necessary details so that we can assist you accordingly.

Rated 3 out of 5 stars

The interface is great but takes too…

The interface is great but takes too much time to reflect rewards and payouts it's says you've withdrawn but nothing has been credited to your mobile

10 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Please note that the time at which rewards are credited depends on the survey. For some surveys, credits are applied very quickly or within a few days, while for others, credits are applied after the survey is closed. You can expect to wait up to 4 weeks between the close of the survey and the time the rewards are credited to your AfriSight account. In the rare event that it takes longer than 4 weeks, please bear with us as this may be due to the fact that we are conducting a large study and have not yet reached the required number of participants. Rest assured that you will receive your rewards

Rated 1 out of 5 stars

AFRISIGHT IS JUST CRAP AND A SCAM…

AFRISIGHT IS JUST CRAP AND A SCAM 🔴🔴🔴🔴🔴🔴🔴
My rewards weren't migrated from the old one, I did a few surveys, they weren't loaded, everytime I was asked for my email, supplied my email but received nothing regarding my complaint. No option for payout, when it appeared, I decided to top up my mobile, twice, $3 each, it said successful, yet didn't receive it. I did a survey of petrol stations, was successful but I didn't receive my reward, complained few times but wasn't attended to.
And where did you respond and ask for my details?

10 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the necessary details so that we can assist you accordingly.

Rated 1 out of 5 stars

This platform use to be one of the best…

This platform use to be one of the best platform with integrity, but as we speak it's just a scam platform. You make payout and you ain't credited. It's high time I drag them X. Just stressing people without reward.

10 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Please kindly send us the required details so that we may assist you accordingly.

Rated 4 out of 5 stars

My personal review of Afrisight

Surveys are not so scarce and that's great. The new interface is also great. The only problem I experienced was the payout methods which were most times unavailable.

10 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for your positive comment. We are glad to hear that you are enjoying the new interface and that surveys are available.

We also appreciate you bringing the issue with the payout methods to our attention. Your feedback is very important to us, and we will continue working to improve the availability of our payout options.

Thank you for your continued participation and support.

Rated 5 out of 5 stars

I like the AfriSight platform

I like the AfriSight platform. I have been on this platform for years now and they’ve always pay. They have good and high quality surveys. Kudos to the team.

9 November 2025
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the wonderful feedback! We truly appreciate your continued support over the years. We're glad you enjoy the high-quality surveys on AfriSight, and your kind words mean a lot to our team

Rated 1 out of 5 stars

everything is now slow all the surveys…

everything is now slow all the surveys I did some did not reflect I did them
only two showing and one got approved after 3months
one still pending going to 4months
its no longer worth it and it's always showing not qualified or screenned out

9 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for reaching out.

Please note that the time at which rewards are credited depends on the specific survey. For some surveys, rewards are credited very quickly or within a few days, while for others they are only credited after the survey has been closed. You may therefore need to wait up to four weeks after the survey closes for the rewards to be credited to your AfriSight account.

In rare cases, it may take longer than four weeks. This can happen when we are conducting a large study and have not yet reached the required number of participants. Please rest assured that your rewards will be credited once the study has been finalized.

Regarding the issue you are experiencing, it may be because you are not part of the target market for certain surveys. Our surveys are designed to screen out participants who do not meet the required criteria. We apologize for any inconvenience this may cause.

To help us match you with more relevant surveys, please ensure that your profile information is fully updated and accurate.

Rated 5 out of 5 stars

query resolved

Query Resolved

5 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 5 out of 5 stars

Alot of surveys and timely pay out.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for your feedback. We’re glad to hear that you are enjoying the variety of surveys and the timely payouts. We truly appreciate your support and are happy to have you as part of our community.

Rated 3 out of 5 stars

For days now having been battling with…

For days now having been battling with airtime top up withdrawal. It will show withdrawal successful but I wasn't credited and my afrisight balance remains the same. Please I need help what should I do.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 5 out of 5 stars

Just perfect

Just perfect, within seconds i have my money.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for your feedback. We’re glad to hear that your payout was processed quickly and that you had a great experience. Your satisfaction is very important to us, and we appreciate your support

Rated 4 out of 5 stars

I have sucessfully withdrawn my…

I have sucessfully withdrawn my earnings. Though it took a while to navigate this but I finally managed. An area to improve is redress / customer service, its quite slow

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the positive comment! We’re glad to hear that you were able to successfully withdraw your earnings. We also appreciate your feedback regarding our redress and customer service. Please know that we are actively working on making our customer service faster and more efficient. Your support and suggestions mean a lot to us. 😊

Rated 5 out of 5 stars

The website is OK

The website is OK, and it has helped me greatly in earning side hustles. On receiving the payout, it's done in milliseconds, and it's great. Thanks so much for the good work.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you very much for your wonderful feedback. We’re delighted to hear that the platform has been helpful to you and that your payouts are processed quickly and smoothly. Your support and kind words truly motivate us to keep improving and delivering the best experience possible. We appreciate you being part of our community

Rated 1 out of 5 stars

Last month I didn't provide the…

Last month I didn't provide the information you were looking for about my details still now you didn't fix the problem

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 1 out of 5 stars

How am i supposed to withdraw when…

How am i supposed to withdraw when there are available vouchers options, no airtime no paypal … Its been a while and also your sight is faulty ever since you renewed it. Can i please just withdraw or send my usd to my paypal account using this email address and i will stop doing your surveys because this is a rip off . Also your online support doesn’t respond plus that robot is useless

3 January 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Good day. We have requested your information. Kindly share it with us so that we may assist you accordingly. Please also ensure that you have reached the minimum withdrawal amount.

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