Have only been a client for a few weeks. Got the policy through a home a home purchase. Didn't get coverage for over a week while they waited for the check to arrive and be processed from the title co... See more
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Review summary
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Reviews shaping this summary
I just starting with them, I am waiting for my paper work showing my policy to come in the mail showing what is covered and what is not.
Company replied
Richard Clemons was a great representative and after talking with him, I jumped ship from American Home Shield who I have had for over 14 years. I am happy and hopeful to have joined AFC Home Warrant... See more
Since we are new to AFC the only person we have been in contact with is our salesman, Jesse. I must say he was really the reason we decided to go with AFC. He kept in touch and always asked us if we... See more
Company details
Written by the company
For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver. When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan. AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly. With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life. *Limitations and exclusions apply.
Our Unbeatable Workmanship Guarantee
We guarantee repairs for the life of your plan
AFC is in the business of making lasting repairs that keep your home running smoothly for the long haul. So when we fix something in your home, we guarantee the repair for the life of your plan with us.
If, at any time during your coverage term, AFC’s repair fails, we’ll send a technician out to fix the failure at no cost to you. Depending on the plan length you choose, that’s up to three years. No other company in the industry guarantees repairs for that long.
Contact info
1343 Canton Road STE A, 30066, Marietta, United States
- 866-242-0629
- info@afchomeclub.com
- www.afchomeclub.com
4.0
Great
530 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
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I was put at ease and felt recognized…
I was put at ease and felt recognized and affirmed as a consumer. My questions were answered and it was a relief to actually speak with someone. The customer service was great, the warranty options were reasonable and my experience was pleasant.
3 August 2026
Spencer is the best!
Spencer is friendly, informative, and helpful.
He has given me advice and guidance on how best to understand and use my AFC Home Warranty.
His efforts have given me the confidence that I made the right choice in AFC.
17 July 2026
Very poor coverage of repair costs
The actual coverage this company provides is pitiful. We have had repairs on our refrigerator and air conditioning system and the amount they oay toward the repairs is less than 10% of the actual cost of the repairs. Do not waste your money on them if you think they will pay for any significant portion of repairs.
3 August 2026
Unprompted review
Spencer did a great job answering all…
Spencer did a great job answering all of our questions. The setup process was fast and easy. We were locked-in on a great plan in a matter of minutes.
1 August 2026
The people were great and the product…
The people were great and the product was excellent.
28 July 2026
Quick response clear communication
27 July 2026
Kevin is great!
20 July 2026
Do not trust this company at all
Do not trust this company at all. My fridge needed to be replaced and they only offered me a $100 buyout. Told me they had to consider depreciation. Not anything in the contract about that. Very dishonest.
11 June 2026
Felt confident in their knowledge
Felt confident in their knowledge, I am switching from Choice.
17 July 2026
We chose AFC Home Warranty because it…
We chose AFC Home Warranty because it had advantages that the other companies didn't. One example being able to choose our own vendor for repairs. That advantage we liked since we already had established repour with certain repairman. Richard Clemens our representative was very helpful. He was very accommodating, knowledgeable, and helpful in our choosing the Gold Plan.
6 July 2026
Lee made the process PAINLESS
Lee made the process PAINLESS
Answered any and all questions
23 July 2026
Looking for a New Home Warranty
Spoke with my agent Kevin on the phone. He went over everything in detail and answered all of my concerns. He also got me a great deal for being a veteran. So far, smooth sailing.
23 July 2026
I was never told that I as a consumer…
I was never told that I as a consumer would be responsible for the replacement of my Microwave oven. Your company agreed to pay me replacement cost but no installation charges. I am a disabled Veteran is the reason I bought the contract, now AFC wanted me to purchase the item and wait for them to reimburse me. That still leaves me with the installation cost. I am still waiting for my reimbursement check of $258.72
12 January 2026
Lee was great to work with and answered…
Lee was great to work with and answered all our many questions that made us comfortable moving forward with the purchase.
15 July 2026
Strong Sales Force / Claims
AFC has a very strong and knowledgeable sales force. Braeden Jones handled all four of our families warranty contracts with ease. I give this company an A+ through the signup process compared with the others out there, however the other spectrum will come if and when a claim is made. That is when it will come to the “meat and potatoes”, and AFC will prove their worth to me and my family. All four policies have not taken effect yet. I will update the review at that time.
17 July 2026
I needed a company that could cover my…
I needed a company that could cover my home and appliances I glad to have signed up
Moses Kovach
16 June 2026
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