AFC Holidays Reviews 3,097

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, often highlighting specific individuals for their excellent support and knowledge in organizing memorable holidays. People frequently commend the well-planned itineraries, comfortable accommodations, and seamless execution of trips, making their travel experiences enjoyable and stress-free. The customer service is also highly regarded, with many appreciating the prompt responses and clear communication from the team. However, some customers reported issues with tour guides lacking knowledge or English proficiency, and occasional problems with Wi-Fi availability. A few individuals also mentioned that some itineraries felt too packed, leaving little time for relaxation, and there were isolated complaints about the quality of local transportation and restaurant choices on certain tours.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Holidays

People report positive experiences with holidays, often praising the well-planned itineraries, comfortable... See more

Service

Consumers find service to be positive, highlighting the excellent coordination, constant support, and... See more

Location

Reviewers mention positive feedback about location. Customers frequently praise the well-planned itineraries,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and patience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Kenya, our 5th trip with AFC Holidays booked always through Arnold Soans , who has always helped, recommended us throughout. Always available on call to answer any queries . Hassle free, w... See more

Company replied

Rated 5 out of 5 stars

Everything was greatly managed. It's always a great experience with Ms. Aswathi as she has always been very professional & courteous & puts extra effort to make all our travels memorable & Bali... See more

Company replied

Rated 5 out of 5 stars

We visited Hanoi in Vietnam on 5th June 2025. It was our 3rd trip with AFC Holidays. Mr. Arnold Soans , as usual helped us to select perfect holiday destination. He was always available over phone and... See more

Company replied

Rated 5 out of 5 stars

travelled to Bali with AFC holidays . Arnold was our tour coordinator. We really appreciate his efforts to organize our tour with all the queries answered.It was seamless relaxing and well planned. We... See more

Company replied


Company details

  1. Tour Operator
  2. Airline Ticket Agency
  3. Cultural Tours Provider
  4. Sightseeing Tour Agency
  5. Travel Aggregator
  6. Visa Consultant

Written by the company

AFC Holidays gives you what you need to ensure a memorable holiday! We are all about fabulous deals, tailor made holidays and escorted tours so you don’t have to worry about anything when you are travelling. Not only do We ♥ Taking You Places, we also make sure you get the most of the place you go!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Well organized and gave us utmost comfort

Bipin from AFC holidays facilitated our Georgia trip in an excellent and organized manner. we had a great experience with the tour guide as well driver who took us to all the must visit places in gudauri, Tibilisi, Kazbeki. I highly recommend AFC Holidays! Thanks Bipin and AFC for making our first destination travel truly cherishing!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I want to express my gratitude in words…

I want to express my gratitude in words for Mr.Andrew Talasilkar's exceptional support extended to me while helping with my recent holiday package to Morocco. His support made the process smooth and stress-free, and I am truly grateful for his efforts.

He was very patient, knowledgeable, and answered to all my queries and concerns.
Friendly demeanor and professionalism made could have been a experience straightforward and unproblematic.

Kindly extend my gratitude to Mr. Andrew T for such great service; he is a mirror reflection of your team, and I will make sure others know about such great services you offer. Thanks AFC holidays.

30 November 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Hi Akshay,

Thank you so much for taking the time to share your kind words about our Travel expert Andrew . We are thrilled to hear that his support made your holiday package to Morocco smooth and stress-free.

We are grateful for your trust in AFC Holidays, and we are happy to know that you will recommend our services to others. We look forward to assisting you with future travel plans.

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Vietnam Damaca

Organised the group tour very well. All the necessary documents required for the tour was arranged properly well in advance and communicated. Hassle free trip and we have extended the tour further 5 days. Ms.Aishwarya planned and coordinated perfectly according to our itinerary.

10 December 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Hi Pasupalatee,

Thank you for your kind feedback regarding your recent group tour to Vietnam . We’re delighted to hear that the Tour pre and post the booking was hassle-free for you

It’s great to know that Aishwarya’s planning and coordination met your expectations and that your itinerary was tailored perfectly to your needs. We’re also pleased to hear you had such a positive experience that you decided to extend your tour for an additional 5 days.

We truly appreciate your trust in our services, and we look forward to assisting you with any future travel plans.

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Families can travel without any hassle.


Families can travel without any hassle.

15 December 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Hi Rajesh,

Thank you for your feedback! We’re glad to hear that your family had a hassle-free travel experience. At AFC Holidays, we strive to make family trips as smooth and enjoyable as possible.

We look forward to helping you plan your next holiday.

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

It was a nice trip and our tour…

It was a nice trip and our tour consultant Mr. Bibin helps and coordinated well. Will also recommend to my friends and relatives for AFC holidays package

14 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Ritesh,

Thank you for sharing your positive experience with us! We’re thrilled to hear that you had a nice trip and that Bibin was able to assist and coordinate everything smoothly.

Your recommendation means a lot to us, and we’re glad to know that you’ll be sharing your positive experience with friends and relatives. We look forward to helping you plan more amazing trips in the future!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Unlimited Sri Lanka trip

The places we visit was really nice and the staff Althea and Aswathi are helpful.

12 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Rolando,

Thank you for sharing your feedback about your recent Trip to Sri Lanka . We're thrilled to hear that you enjoyed the places you visited.

We're also glad to know that Althea and Aswathi were helpful and made your experience even more enjoyable. We will certainly pass on your kind words to them.

We appreciate you choosing us for your trip, and we look forward to assisting you with future travel plans.

Best regards,
Team AFC Holidays

Rated 3 out of 5 stars

nice trip.safety assured by afc

6 December 2024
Unprompted review
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Reply from AFC Holidays

Hello Traveler!

Thank you for your positive feedback! We’re so glad to hear that you had a nice trip and felt assured of your safety throughout. Ensuring the well-being of our travelers is always our top priority, and we’re pleased to know that you had a great experience with AFC Holidays.

If you could kindly share more insights on what influenced your star rating, we would greatly appreciate it. Your feedback helps us continue to improve our services.

We look forward to assisting you on your future journeys!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Nice service

Nice service. Recommended.

13 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Sahil,

Thank you for your feedback! We’re glad to hear you had a great experience and appreciate your recommendation. We look forward to assisting you with your future travels!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Vietnam Package with AFC holidays

I booked a Vietnam tour package with AFC Holidays for my parents and siblings, and they had an amazing experience. The tour was well-organized, with everything running smoothly from start to finish. They especially appreciated the tour guide, who was knowledgeable, friendly, and went out of their way to ensure everyone was comfortable and engaged. The trip was stress-free and full of wonderful memories. Highly recommend AFC Holidays for a great family vacation!

1 December 2024
Unprompted review
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Reply from AFC Holidays

hi Shahma,

Thank you so much for sharing your experience! We're thrilled to hear that your family had an amazing time on your Vietnam tour . It’s great to know that everything was well-organized, and that our tour guide contributed to making the trip enjoyable and stress-free.

We truly appreciate your recommendation and hope to welcome you and your family on another adventure soon!

Best regards,
Team AFC Holidays

Rated 2 out of 5 stars

Singapore 🇸🇬 Malaysia

Recently went on the Singapore Malaysia trip overall the trip was exciting but on the 2nd day of our trip we decided not to go for the optional tour which Afc assured us of lunch and dinner before the trip but on the day the tour guide told us lunch and dinner was for those going on that optional trip , All i have to say is AfC should be transparent with these things before the trip ,

2 December 2024
Unprompted review
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Reply from AFC Holidays

Dear Judith,

Thank you for sharing your feedback. We appreciate your excitement about the trip to Singapore and Malaysia, and we understand your concern regarding the lunch and dinner arrangements on the second day.

We strive to ensure that all details are communicated clearly, and your feedback about the transparency of optional tour inclusions is valuable. Clients do not receive meals on optional tour days because most of the group typically opts for the tour, allowing us to provide meals for the group together. If a client decides not to join the optional tour, it becomes difficult to arrange meals as clients may have different plans. This was mentioned in the itinerary, and we hope your consultant conveyed this to you as well.

We will investigate this matter to understand the issue better and ensure clearer communication moving forward.

We will take your feedback into consideration to improve our communication in the future. We're glad to hear that the rest of your journey was enjoyable. If you have any other feedback, please feel free to reach out to us at consumerrelations@afcholidays.com.

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

We have successfully completed Eastern…

We have successfully completed Eastern Europe and Italy tour during national holidays. Thanks to all AFC staff and support team organising such wonderful and amazing trips from visa processing to end.
Specifically thanks to our tour manager Mr. Ranjeet Singh to take care more than families during travel and trips. Thanks to all local tour guides & cab captains.
Kishorsing Rajput

29 November 2024
Unprompted review
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Reply from AFC Holidays

Hi Kishorsing ,

Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing experience on your Eastern Europe and Italy tour.

It was our pleasure to assist with everything from visa processing to the final leg of the journey. We’ll be sure to pass your special thanks to Mr. Ranjeet Singh, the local guides, and cab captains, as they work hard to ensure each guest’s comfort.

We truly appreciate you taking the time to share your experience with us.

Happy Travels!
Team AFC Holidays

Rated 5 out of 5 stars

Switzerland, Germany, and Paris

I went on a trip to Switzerland, Germany, and Paris via AFC Travels, and it was truly delightful. From the initial booking guidance provided by Andrew to the exceptional service of our tour manager Keith, everyone was incredibly helpful. A special shout-out to Keith for his commendable work—we had a fantastic time thanks to him!

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Nisha,

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that your trip to Switzerland, Germany, and Paris was delightful. It’s great to know that Andrew’s guidance and Keith’s exceptional service made your journey even more enjoyable.

We truly appreciate you choosing AFC Holidays, and we hope to welcome you again on your next adventure!

Happy Travels!
Team AFC Holidays

Rated 5 out of 5 stars

GEORGIA TRIP 2024

My recent trip to GEORGIA arranged by AFC Holidays was very remarkable and unique. All the thanks and gratitude goes to AMEYA for her professional guidance.
Sajeev Pillai

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Sajeev ,

Thank you for your kind words! We're so glad to hear that your trip to Georgia was remarkable and unique. We're thrilled that Ameya’s professional guidance helped make your experience special.

We truly appreciate your feedback and hope to assist you on your future travels.

Happy Travels!
Team AFC Holidays

Rated 5 out of 5 stars

Explore Georgia (AFC Holidays)

We recently booked a Georgia tour with AFC Holidays after enquiring with several other tour operators and the experience was excellent.
They are very professional, decently priced, and moreover the tour was very well organized from the enquiry stage till drop off at airport after the tour.
Starting from the tour details Mr. Inayat & Ms. Heena provided us with all required information, they are very knowledgeable and were patient enough to answer all our queries.
Our guide Mr. Dachi was truly outstanding.
The hotel rooms, breakfast, transportation all were of top quality.
The only concern is regarding the cancellation of our optional tour due to bad weather, As discussed with our client service advisor, we are expecting an update from AFC Holidays for the same soon.
Overall, we highly recommend and will be joining for more tours with AFC Holidays.

3 December 2024
AFC Holidays logo

Reply from AFC Holidays

Hi Jaison,

Thank you so much for your detailed and thoughtful feedback! We are thrilled to hear that your experience with AFC Holidays was excellent from start to finish. It’s great to know that Inayat, Heena, and Mr. Dachi made your trip memorable, and that our services met your expectations.

Regarding the cancellation of the optional tour due to weather, we appreciate your understanding. For any further concerns, feel free to reach out to us at consumerrelations@afcholidays.com.

We truly appreciate your recommendation and look forward to welcoming you on your future tours with AFC Holidays!

Happy Travels!
Team AFC Holidays

Rated 5 out of 5 stars

AFC holidays trip SGP301124 to Switzerland, Germany and Paris from 30/11/24 to 07/12/24.

We were on AFC holidays trip SGP301124 to Switzerland, Germany and Paris from 30/11/24 to 7/12/24. The trip was fantastic. Our Tour Manager Mr. Sushant was very supportive and with his guidance we were able to cover all the places and attractions as per the itinerary.
Right from the first call to Ms. Aswathi, our Team Leader, the entire AFC TEAM were very supportive and addressed all our queries timely and I will strongly recommend AFC holidays to my friends and relatives, for all their travel needs.

10 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Jojo ,

Thank you for sharing your fantastic experience with us! We’re thrilled to hear that your trip to Switzerland, Germany, and Paris was a success. It’s wonderful to know that Sushant’s support and guidance helped you make the most of your itinerary.

We're also glad that Aswathi and our entire AFC were able to assist you with your queries promptly. We truly appreciate your recommendation and look forward to welcoming you on future trips with AFC Holidays!

Happy Travels!
Team AFC Holidays

Rated 3 out of 5 stars

Trip was amazing except for the hotel…

Trip was amazing except for the hotel booking. The hotel was very basic.

16 November 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Hi Celin,

Thank you for taking the time to leave us a review. We understand that you were unhappy with the hotels during your trip.

We typically provide 4-star accommodations on all our tours, and while we rarely encounter major issues, some minor concerns—such as room amenities like air conditioning or towels—can arise, which are beyond AFC's control. Additionally, when we visit multiple locations, hotel standards and operations may vary from place to place.

To assist you further, we kindly ask you to write to us at consumerrelations@afcholidays.com with more specific details regarding your concerns on Hotels.

Best regards,
Team AFC Holidays

Rated 3 out of 5 stars

Service was good but....

My friends and I were part of the group that traveled to Georgia on the 30th of November 2024, and we had booked the optional tour (Kazbegi & Gergeti) scheduled for 2nd December 2024 as per AFC representative's advice.

While our overall experience was pleasant, with everything going as planned, there was an unfortunate situation where the Kazbegi & Gergeti optional tour was cancelled at the last moment. The tour guide informed us on the bus that the payment of AED 199 per person for this optional tour would be reimbursed.

We have already sent an email to AFC office with these details after returning from the trip. However, we have not yet received any acknowledgment or reply regarding the reimbursement.

30 November 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Hi Aneesh,

Firstly, thank you so much for taking the time to provide us with a review. We're glad to hear that you enjoyed your tour to Georgia and that you were happy with our services overall.

We understand that your 3-star rating is due to the refund you were expecting for the optional tour. We completely understand your disappointment, as you were likely looking forward to the Kazbegi visit.

As mentioned, due to unforeseen weather conditions, the Kazbegi & Gergeti optional tour was canceled at the last moment. However, to ensure our clients still had a chance to experience snow, we took everyone to the Gudauri area, which offered a similar snow experience. This was the alternative tour we provided in place of Kazbegi.

Regarding the refund, the AFC team would have been the first to inform you if a refund were possible. In this case, we offered an alternative option for clients to experience the snow.

If you have any further concerns, please feel free to write to us at consumerrelations@afcholidays.com.

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Exploring Turkey with AFC Team

I recently had the pleasure of booking a trip to Turkey through AFC Holiday, and I cannot speak highly enough about the experience. From the very first interaction, Alhianna, our dedicated consultant, went above and beyond to ensure everything was planned perfectly. A huge thank you to AFC Holiday for organizing such a memorable journey and to Alhianna for her exceptional service. I will definitely be returning for future trips and highly recommend her services to anyone looking to explore Turkey.

30 November 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Dear Cathy,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable experience in Turkey, and that Alhianna and our entire Team AFC Holidays were able to provide exceptional service.

We truly appreciate your kind words and recommendation, and we look forward to helping you plan many more amazing trips in the future!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Amazing Armenia tour with AFC Holidays

Amazing Armenia tour with AFC Holidays. Consultant Allhianna was attentive and prompt in answering all my questions for the trip. Overall was amazing winter holiday for us. :)

30 November 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Hi Zhen,

Thank you for sharing your amazing experience with us! We’re so glad to hear that your holiday in Armenia was wonderful. It’s great to know that Allhianna was able to assist you well.

We truly appreciate your feedback and hope to assist you with many more memorable trips in the future!

Happy Travels!
Team AFC Holidays

Rated 4 out of 5 stars

6-day trip to Sri Lanka

The locations planned were pretty good, the hotels and transport were comfortable. But the last day of the itinerary in Colombo did not feel very useful, it could have been reduced to a 5-day trip only.

21 November 2024
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Dear Sri,

Thank you for sharing your feedback with us! We’re glad to hear that you enjoyed the locations, hotels, and transport during your 6-day trip to Sri Lanka.

We also appreciate your thoughts on the last day of the itinerary in Colombo. We strive to create well-rounded experiences for our travelers, and your feedback will help us fine-tune our future itineraries to ensure they meet our clients’ expectations.

We hope to have the opportunity to plan another trip for you soon!

Best regards,
Team AFC Holidays

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