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Sito ufficiale dell'Aeroporto di Torino
2.1
14 reviews
Hasn’t replied to negative reviews
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Border control is so inefficient. When you have already had your passport scanned and fingerprints checked, you then go to another automated check and if you fail this you have to go to the back of the queuing to join the most incompetent, lazy border control staff I have ever met in all my travels around the world!!! Waiting over an hour for absolutely no reason except for their incompetence!
Worst airport I’ve been with the worst stuff! Unfriendly, rude to each other, and INEFFICIENT! They had issues with a bag bet and for hours they only messed things us! Not to mention all my flight had luggage lost-basically the boarded only 2 bags in the cargo hold!’ In 2h queuing at the gate they didn’t think of switching us to a working belt, or manually load the bags! Shame on you. Stuff also refused to allow people on flights affected by this to fast track. Awful experience
Not surprised to see the poor reviews for this airport. It looks smart and clean but fails on what matters. Queues! Security slow….passports a bit of a disaster. Maybe they should only check 1 in 3 passports until they can get organised to do the job properly.
I travel a lot around the world and this airport is the worse i saw. It's an international airport and noone speak english even if you ask them to do so. No we dont have to speak italian in an INTERNATIONAL airport, but they have to learn english or else they can choose an other job
The people who work there are just impolite and rude. If you work at an airport with INTERNATIONAL FLIGHTS, shouldn't you be able to communicate in English? The person who worked at the luggage drop-off started shouting aggressively when I tried to talk to her. The thing is I don't travel a lot and in my country's airport, the first place where I went was bag drop off even though I didn't have any registered luggage. I showed my documents and the worker told me what to do next. However in Torino, the person started shouting, saying "what do you want? You don't have any luggage!" When I tried to explain she took my mom's document, checked it and said bye.
The next thing was security. They didn't talk, didn't show anything and didn't even look into eyes. I just did what I usually do and that's it. When my mom was stopped (who doesn't speak English nor Italian) and I asked what to do, nobody said A WORD. I mean is this behaviour is okay to you? These people shouldn't be working with customers
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