While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions very positive. Many people highlight the excellent customer service, noting the team's supportive and professional approach. The service provided is consistently described as top-tier, with users appreciating the intuitive and user-friendly system that simplifies their work. However, some people were dissatisfied with the professionalism of the firm, mentioning that they felt it was unprofessional and raised concerns regarding value or pricing.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like Tim... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's intuitive and easy-to-navigate... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and efficiency of the team.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did an onboarding session with Tim Feather BDM this morning. Super helpful. Having previously used another sourcing system & their tools, I will be switching to Advise Wise for my future Equity Relea... See more

Company replied

Rated 5 out of 5 stars

Advise Wise may be relatively new to the Later Life market but they're not trying to re-invent the wheel. Instead they are building on what's already there to give todays advisers exactly what they ne... See more

Company replied

Rated 5 out of 5 stars

I approached Advise Wise to help source a lifetime mortgage with a lender that accepted a property on an unadopted road and did not require a permit for a septic tank that was installed prior to legis... See more

Rated 5 out of 5 stars

Advise Wise is a great portal with exception functionality. The BDM (Tim) is an invaluable resource which I have used many times to successfully place equity release cases which are difficult to place... See more

Company replied


Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Providing qualified financial advisors with a powerful, secure and easy-to-use tool to recommend lifetime mortgages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spent some time with Tim today

Spent some time with Tim today, going through the system. It's such a smooth and easy to use system built with the comprehensive components require for compliance in equity release. Using this system will help make my service more efficient and quicker for my clients.

Thank you for your time today Tim, it's much appreciated.

Jo

15 July 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Jo, we are glad you find our platform useful and easy to use!

Rated 5 out of 5 stars

A positive experience from the start

Since I have become involved with Advise Wise, I have always found them so helpful and professional in everything they do.

What I like especially about them is their proactive attitude in helping Intermediaries write more business and also assisting in technical or criteria matters.

They always respond promptly to any issues I raise are now my first port of call for sourcing and anything else pertaining to Later Life lending.

11 July 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Adrian. We are glad you had a positive experience with our platform and helpdesk.

Rated 5 out of 5 stars

AdviseWise sourcing

I find the system intuitive to use and the results seem comprehensive. The support is also good and my BDM, Tim Feather, assists when I have any questions.

10 July 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thank you for your review Robert

Rated 5 out of 5 stars

Fount of information

Whenever I have an Equity Release inquiry I give Advise Wise a call and they are always able to help me with my query. They are knowledgeable and helpful.

26 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Richard!

Rated 5 out of 5 stars

Excellent Advise Wise

Having dealt with both Tim and Lewis recently and getting a grasp of their system I must say what a excellent team as well as platform that Advise Wise have developed. The system is very user friendly and enables a lot of flexibility and alternative options which are really useful. Fully recommend any ER advisor to use

24 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Timothy, we are pleased you find our platform and support team useful.

Rated 5 out of 5 stars

The main choice

Advise Wise may be relatively new to the Later Life market but they're not trying to re-invent the wheel. Instead they are building on what's already there to give todays advisers exactly what they need. The people you deal with are very approachable and knowledgeable. For me, they're now the main choice when it comes to sourcing and criteria

26 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thank you for your review Dermot, we are honoured to be your first choice!

Rated 5 out of 5 stars

Advice Wise can be a go to platform for equity release information

I use Advice Wise for a good many sourcing cases because their platform is well thought out and simple to interrogate from the perspective of what advisers need/prefer to see and can use to discuss different scenarios with prospective clients. Their back-up team, in particular the ever helpful, knowledgeable and responsive Tim Feather, provide excellent support in a timely fashion. Highly recommended.

24 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review David, we are glad you enjoy our platform

Rated 5 out of 5 stars

The onboarding process was very simple

The onboarding process was very simple. The run through of the system, organised and delivered very professionally by Tim Feather. I cant wait to get my first case on to the system.

18 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Ray and welcome onboard!

Rated 5 out of 5 stars

Great service from Tim Feather & Lewis…

Great service from Tim Feather & Lewis Banks, they were very helpful in getting me set up & then helping me source some problematic enquiries.

10 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Paul, we are pleased you enjoy our helpdesk support.

Rated 5 out of 5 stars

Introduction to Advise Wise

Tim Feather made the whole process very clear and was more than happy to answer all of the questions i had in a very polite and professional manner. Thanks Tim!

4 June 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thank you for taking the time to leave us a review Michael. We are glad you enjoyed our helpdesk support

Rated 5 out of 5 stars

Had a really informative call with Tim…

Had a really informative call with Tim Feather, the whole team are really knowledgeable and have called several times to run a case by them and get some direction.

8 April 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Peter! Our helpdesk is here for you whenever you need.

Rated 5 out of 5 stars

Tim Feather go to person for Advisewise …

I had a great meeting with Tim Feather from Advisewise. Introduction to the Adviswise site and offering. It was extremely informative. The site was user friendly and I found it easy to navigate. Tim is a fantastic source of knowledge and his advice and experience was very helpful with a couple of clients I am looking to source facilities for. I will definite use the Advisewise site and also Tim for future cases. Thanks Tim.

15 April 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Emma, we are glad you like the platform and enjoy our helpdesk support.

Rated 5 out of 5 stars

Advisewise Sourcing

Advisewise Sourcing is a really useful researching tool for equity release and Tim Feather is always on hand to give guidance when required on the features of the sourcing system.

2 April 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Carole, we are glad you enjoy our platform

Rated 5 out of 5 stars

I always have a fantastic experience…

I always have a fantastic experience with AdviseWise, and I can’t recommend them highly enough. The team are professional, knowledgeable, and always willing to go the extra mile to ensure everything goes smoothly. A special thank you to Lewis Banks for his exceptional service—his expertise, patience, and clear communication makes the entire process stress-free. If you’re looking for a trustworthy and efficient sourcing platform and mortgage club, AdviseWise is the place to go!"

25 March 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Craig!

Rated 5 out of 5 stars

Advise wise review

Tim @ Advise Wise is very helpful and takes the time to explain the systems useful features. I really enjoying using this sourcing system - it is user friendly and is pleasing on the eye.

25 March 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Many thanks for your review Sarah! We're glad you're enjoying the platform and our helpdesk support.

Rated 5 out of 5 stars

Great Portal

Great Portal , simple Straight forward mortgage thinking

21 March 2025
Unprompted review
Advise Wise logo

Reply from Advise Wise

Thanks for your review Steve!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look