I couldn’t have had a better experience and cannot speak highly enough of Shahinoor Islam. He was so helpful and made me understand the whole process without any stress or added extra anxiety. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
NHS waiting list for ADHD assessments are very long! The process has been much faster with right to choose pathway. ADHD 360 were recommended to me. Having a late diagnosis (at the age of 49) has mean... See more
Company replied
My whole onboarding & assessment process was excellent. The online systems are great and easy to use. Mel took the time to call and talk to me after showing initial interest (every other provider simp... See more
Company replied
I had my ADHD assessment with Claire Matthews and honestly couldn’t have asked for a better experience. From the start, she made me feel understood and completely at ease, which is not somethin... See more
Company replied
Company details
Written by the company
ADHD 360 is a private Mental Health Clinic that focuses on ADHD. We offer world-class treatment and care for ADHD at affordable prices across the UK. We work with patients both privately and with the NHS to provide specialist Mental Health Services, focused on getting your ADHD as controlled as we can, as quickly as we can!
Contact info
PO Box 22,, LN9 9BB, Horncastle, United Kingdom
- 01507 534 181
- enquiries@adhd-360.com
- www.adhd-360.com
4.8
Excellent
14K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's never too late to start your journey!
It is not often you find a company which is so well organised, caring and professional all the way from registration, sorting out technical issues and assessment. We were recommended ADHD360 under NHS right to choose for our Son (17) who is now without exaggeration a changed person. I have now completed my assessment in under a week, thankyou to Phillipa Milburn for being so understanding and ADHD 360 for making the start of my journey so easy.
16 April 2026
Reply from ADHD360
Good afternoon
We're happy to hear that you found our company well-organised, caring, and professional. It's great to know that the process has positively impacted your son and that your assessment journey was easy too. We appreciate your feedback.
Katy
ADHD-360 Team
Reply from ADHD360
Good afternoon
Thank you for your feedback. We are glad you found our service easy and fast.
Katy
ADHD 360 Team
My Experience
In the main the process was very good but for people who have literacy problems and limited IT skills the process requires a lot of help from others.
16 April 2026
Reply from ADHD360
Good afternoon,
We appreciate your feedback. We're glad the process was good overall.
If you wish to discuss how we can make it easier for those with literacy or limited IT skills to navigate, please email us at enquiries@adhd-360.com with the subject heading of "FAO PALS Team". We would welcome this to review how to improve the experience for our patients.
Katy
ADHD-360 Team
The assessment was really good. I was put at ease when I was a little nervous.
The assessment was really good. They put me at ease when I was nervous. And whenever I have contacted them they have always been helpful
9 April 2026
Reply from ADHD360
Good afternoon
We appreciate your feedback and are so glad the assessment put you at ease and that we have been helpful whenever you have contacted us.
Katy
ADHD-360 Team
Adhd 360
Excellent consultation getting to the all the relevant issues with great understanding.
16 April 2026
Reply from ADHD360
Good afternoon,
We appreciate your feedback. We're glad your appointment got to all the relevant issues and there was a clear understanding of your concerns.
If you wish to discuss how we can improve our services become a 5 star organisation, please email us at enquiries@adhd-360.com with the subject heading of "FAO PALS Team". We would welcome this to review how to improve the experience for our patients.
Katy
ADHD-360 Team
Reply from ADHD360
Good afternoon
We appreciate you taking the time to share your feedback and are so glad you found our team to be punctual, polite, and calm.
Katy
ADHD-360 Team
Good communication before
Good communication before
The assessment was reassuring and comprehensive.
16 April 2026
Reply from ADHD360
Good afternoon
We're glad the communication and assessment were reassuring and comprehensive for you. Thank you for your feedback!
Katy
ADHD-360 Team
I felt comfortable during my assessment.
16 April 2026
Reply from ADHD360
Good afternoon,
We are happy that you felt comfortable during your assessment; thank you for sharing your experience with us.
ADHD-360 Team
Well listened to from start to finish
Well listened to from start to finish. Very good communication.
Excellent service would highly recommend.
15 April 2026
Reply from ADHD360
Good afternoon,
We appreciate your feedback and are happy to hear that you felt listened to and that our communication was excellent. Thank you for your feedback.
ADHD-360 Team
Excellent and accommodating
Marie was so kind and patient with me, made me feel very at ease and validated. We took the assessment at my pace which as someone with anxiety, was much appreciated!
16 April 2026
Unprompted review
Reply from ADHD360
Good afternoon,
We are happy to hear that you felt at ease and validated. It is great that we could take the assessment at your pace. Thank you for your feedback.
ADHD-360 Team
Assessment with Alom Chad
I had my initial assessment with Alom Chad today. He was respectful, knowledgeable and seemed eager to help me through the process, making sure I understood everything.
If only every health appointment could be the same way!
16 April 2026
Unprompted review
Reply from ADHD360
Good afternoon,
We are happy to hear that your initial assessment was respectful and informative. We appreciate your feedback and are glad you felt supported throughout the process.
ADHD-360 Team
Absolutely Brilliant
My ADHD360 experience has been fantastic! from getting a diagnosis within just a few months to starting medication right away. My clinician Jodie was fantastic and very helpful throughout the whole journey. Thank you!
16 April 2026
Unprompted review
Reply from ADHD360
Good afternoon,
We are happy to hear that your experience was fantastic, from diagnosis to medication. It is great to know your clinician was helpful throughout your journey. Thank you for your feedback.
ADHD-360 Team
Really good
Really good. I have already left a comment previously. 100% recommended.
Service was fast. Chase up clients that maybe struggle with the assessment process. Assessment and medication options prompt. I am already seeing a benefit.
7 April 2026
Reply from ADHD360
Good afternoon,
We are happy to hear that you're already seeing a benefit and that our service was fast. We appreciate your feedback.
ADHD-360 Team
Words can’t explain how this company…
Words can’t explain how this company are making my adhd worse!!!! Honestly after what happened this morning I’m fuming!! I feel like doing something stupid!!’ After deciding last month I wanted to start on adhd meds again after I was left for two weeks last year with no medication, I had a call from a clinician last month and because I’m on a lot of other medication they had to speak to the team leader and arranged another call for this morning. I had to hang up the phone because I’m so angry. She told me they need a letter from my cardiology team to say there happy for me to start medication (EVEN THO THEY ALREADY HAD THE GO AHEAD FROM MY CARDIOLOGIST AND GP LAST YEAR HENSE WHY I WAS PREVIOUSLY GIVEN TREATMENT!!!!) so now yet again I’ve got to make calls, send emails , and fight for another letter which takes even more time!!!’ EVEN THO THEYVE ALREADY RECEIVED THIS LETTER!! LAST YEAR!!!! All it is with this company is just a fight!!!! They literally are making me ILL. I’m sick of it!!!!!!!! I put the phone down earlier and haven’t had a call back and tried to call them but couldn’t understand a word the women was saying as she wasn’t English. This place are ruining my life.
16 April 2026
Unprompted review
Reply from ADHD360
Good afternoon,
We are sorry to hear about the difficulties you've experienced. We have asked that a member of our friendly team reaches out to you to discuss your concerns directly.
Thank you for your feedback.
Katy
ADHD-360 Team
Couldn't have asked for a better…
Couldn't have asked for a better appointment she was brilliant
16 April 2026
Unprompted review
Reply from ADHD360
Good afternoon,
We are happy to hear that your appointment went so well. Thank you for sharing your experience with us.
ADHD-360 Team
Very good understanding of my…
Very good understanding of my situations and made it very comfortable to be me.
8 April 2026
Reply from ADHD360
Good morning,
We appreciate your feedback and are pleased that you felt comfortable being yourself and understood by our team.
ADHD-360 Team
The assessment was excellent
The assessment was excellent.
The correspondence was excellent and the portal is very useful.
Thank you for a great service so far.
15 April 2026
Reply from ADHD360
Good morning,
We appreciate your feedback and are happy you found the assessment and correspondence excellent and the portal useful.
ADHD-360 Team
The clinician at ADHD 36O was really…
The clinician at ADHD 36O was really helpful and listened. He helped me have more of an understanding about my self. The medication wait was not long, it was about a week after a diagnosis that I received it.
29 January 2026
Reply from ADHD360
Good morning,
We are happy to hear that the clinician was helpful and listened to you. We are glad you have a better understanding of yourself, and that the medication wait wasn't long. Thank you for your feedback.
ADHD-360 Team
Uffy Claire Howell ADHD Advanced Practitioner/ ADHD 360
I just wanted to leave a review after my assessment today with:
Uffy Claire Howell
ADHD Advanced Practitioner
This is the first time in any assessment that I have experienced that I have felt fully listened to. In addition to this, Uffy explained the process of trialling medication and the process in thorough detail and was more than happy with answering any questions that I had. I am incredibly thankful for Uffys support and expertise as well as the overall support from ADHD 360.
Thank you so much again.
15 April 2026
Reply from ADHD360
Good morning,
We are happy to hear that you felt fully listened to during your assessment. It is great to know that the process of trialling medication was thoroughly explained and that your questions were answered. Thank you for your feedback.
ADHD-360 Team
Wow what can I say Joanne she was very professional but also very caring and kind and will listen to everything, very informative
Wow what can I say Joanne she was perfect, calmed me down straight away out me at ease noticed I was getting nervous, but was listening to me, explained, overall I couldn’t have asked for a better experience, commutations was on point explained again when I didn’t hear happy to repeat the sentience again we had a laugh to that calmed me calmed me down to even more, but very professional as-well and very knowledgable thank you Joanne can’t wait for the next appointment sorry may I also add adhder 360 was also impeccable at every way of the step to, answered all my questions when I called up, kept me up to date when I need to sign into my journal that saved me many times! Reminders to perfect, thank you adhd 360 for a fantastic service so far 😁
15 April 2026
Reply from ADHD360
Good morning,
We are happy to hear that your experience was positive and that you felt at ease. It is great to know our team's support and communication met your needs. Thank you for your feedback.
ADHD-360 Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.