Action Storage Reviews 59

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Have had some issues with delivery but this is the fault of the carrier not Action Storage. They were first class in sorting thing out

Rated 4 out of 5 stars

Delivery spot on the date I requested. Help over the phone was good (Brian) and he emailed instructions promptly - within minutes (these had been omitted from the shipment). Shelving seems fine, excep... See more

Rated 5 out of 5 stars

Bought a three-position trolley from the firm to dodge the traditional heavy lifting in the garden. Company is new to me but the product looked good online. Turned out to be a spiffing piece of kit, w... See more

Rated 5 out of 5 stars

Purchased Supershelf longspan and shortspan shelving. Good quality product and very easy to assemble - also easy to adjust shelf positions post-assembly if needed. Communication from Action was prompt... See more

Company details

  1. Storage Facility

Information provided by various external sources

Action Storage is dedicated to revolutionising storage. We manufacture, supply and install a wide range of shelving, lockers and other essentials to provide the latest and greatest storage solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 4 out of 5 stars

We regard the large mobile folding box trolley as a good buy, cheap, effective and reliable if treated with a little care. Action Storage were very responsive and reliable.

I bought a large mobile folding box trolley on behalf of my wife so she can carry her files to and from school. It was a replacement for an identical trolley also from Action Storage which she had for 3 years and used on every school day. Although it can be fragile, as the plastic is a little brittle, it nevertheless served her very well and, in truth, she probably had far too much in it - I could barely lift it into the car boot! You have to be very careful when you wheel it over steps and take it very slowly. Another word of caution is to keep the cart angled when you come to a stop otherwise if you don't there is a danger of damaging the rear of the trolley as it scrapes along the pavement if it is still moving and can cause the rear legs to split . Anyway we regard it as a good buy, cheap, effective and reliable if treated with a little care - so we bought another. My wife is very pleased with it and Action Storage were very responsive and reliable.

28 May 2014
Unprompted review
Rated 3 out of 5 stars

Lack of spare parts available makes box trolley unusable!

The box trolleys have some plastic bars to keep the boxes open. These clip on bars are a bit flimsy and can break. Without them the box can collapse. But there are no spares available according to Action Storage....so for the sake of a few pounds worth of spares, the box trolley is rendered unsafe to use. I think Action Storage should bully their suppliers into making these loose parts available - must be a common problem

14 May 2014
Unprompted review
Action Storage logo

Reply from Action Storage

Thank you for taking the time to bring this to our attention. Unfortunately it's not deemed cost effective to manufacture and store spares for the low-cost box trolleys.

We do offer a no quibble replacement for any box trolleys that develop quality issues within three months of supply, but as your trolley was supplied a year ago it obviously falls outside of this time frame.

Having said that, we do appreciate your comments and following on from our earlier conversation a replacement will be dispatched for you today.

Kind regards
Action Storage

Rated 4 out of 5 stars

rock up and roll

Strong easy carrying with this storage box. Its worth getting the lid as well. Handle improves if you put silicon spray on it. Handle could be a little longer. Copes with curbs and other every day hazards like ruts and potholes. Can carry a lot of weight. I'm pleased and my back no longer hurts!

23 April 2014
Unprompted review
Rated 5 out of 5 stars

Does what it says

The website was clear and the lady I spoke to on the phone was very helpful. The shelving arrived very quickly and was simple to assemble. It has completely met our eexpectations and is perfect for the job.

13 March 2014
Unprompted review
Rated 5 out of 5 stars

Quality product and service

Purchased Supershelf longspan and shortspan shelving. Good quality product and very easy to assemble - also easy to adjust shelf positions post-assembly if needed. Communication from Action was prompt and professional at all times. WIll certainly bear in mind for future use.

11 February 2014
Unprompted review
Rated 5 out of 5 stars

Just what I needed

I ordered the budget shelving to go in my garage. Received the kit in flat-packed format in good time after the order. I assembled the shelves in a single tower easily without the need for instructions and just using a wooden mallet. Very quick and easy. Then I bought some 66L storage crates to go on the shelves and needed to change the heights of all the shelves, again no problems, and the heights of the crates and the shelves fit perfectly well together.

5 February 2014
Unprompted review
Rated 2 out of 5 stars

No problems with the order - but the delivery...

The order process was simple, goods arrived ahead of maximum stated turnaround, and the guy who answered my query over the phone was very helpful.
The reason for the bad review your courier service.
The driver was incompetent, rude over the phone and in person.

8 November 2013
Unprompted review
Action Storage logo

Reply from Action Storage

Many thanks for taking the time to submit this review Richard. Whilst we're obviously pleased that you found our order process simple, and the delivery prompt, we're extremely dismayed by the feedback on the delivery driver. Unfortunately we're unable to service all deliveries in-house which restricts the control we have over the delivery process, but rest assured we will be investigating this matter further.

Rated 5 out of 5 stars

JUST PERFECT

ITS SOMETIMES CONFUSING ON THE INTERNET MOVING FROM SITE TO SITE PARTICULARLY WHEN YOU HAVE A COUPLE OF QUERIES. SO I RANG AND SPOKE TO A REAL PERSON WHO WAS CHARMING AND PATIENT AND SORTED OUT MY QUESTIONS. THE SHELVING ARRIVED AS PROMISED AND ITS NOW UP AND IN EVERYDAY USE STORING OUR ATHLETICS KIT IN AN ACCESIBLE WAY.

29 October 2013
Unprompted review
Rated 5 out of 5 stars

Looked the part

I had a large shed built in the garden 20 x 16, I searched on the web for storage racking and came to The Action storage web site, they had 2 options in my requirements, standard and heavy duty racking. I chose the size of racking and went with 2 different widths of heavy duty shelving, I ordered online, received the confirmation and 3 days later the racking arrived.
It was easy to assemble and fitted well along the back wall of the shed within 3 separate areas, I have probably gone for over kill choosing the heavy duty option. All of my outdoor gear will now be stored for winter with over spill from the garage.

It looks good and feels steady and strong. Thanks

17 October 2013
Unprompted review
Rated 5 out of 5 stars

Excellent prices with excellent service

I bought a folding trolley from Action storage after searching the net for price comparisons. The price quoted was the most competition by far and included delivery. The product arrived promptly and in perfect condition. Can't ask for more than that really!

1 October 2013
Unprompted review
Rated 4 out of 5 stars

Quick Delivery but not quite as ordered

Very happy with the Cupboard and delivery times however, I ordered the Lockable cupboard as flat pack as we have a staircase with 3 turns in to get up to our office and flat pack would mean it was easier to get it up there.
It was delivered assembled on a pallet!
If it hadn't been for the help of the very helpful delivery driver we wouldn't have got it up the stairs.

20 September 2013
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE....

I ordered staff lockers for our new unit and they were delivered the next day!! Incredible service and would definitely recommend Action Storage.

21 August 2013
Unprompted review

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