Acousticcentre Reviews 311

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Last week we received excellent service from Chris Kelly at the Acoustic Centre. Chris was personable and very knowledgeable about the instruments the store has to offer. With help from Chris we found... See more

Rated 5 out of 5 stars

In the 4 plus years I've been buying and trading with this company I've never had anything go wrong ! They are, without doubt, in my 30 plus years of working with music stores, the best in the busines... See more

Rated 5 out of 5 stars

Quick and excellent service. Ive been looking for a pair of Taylor pickups for ages and Ive contacted many Taylor dealers along the way and been pretty much ignored until sending off an email to the... See more

Rated 5 out of 5 stars

Fantastic to deal with. Purchased online but made a call prior to ask a few questions. Very helpful and gave me the confidence to make online transaction. I wasn’t disappointed and item came well pac... See more

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4.9

Excellent

TrustScore 5 out of 5

311 reviews

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Rated 5 out of 5 stars

Excellent service from Chris Kelly

Last week we received excellent service from Chris Kelly at the Acoustic Centre. Chris was personable and very knowledgeable about the instruments the store has to offer. With help from Chris we found exactly what we needed, and bought two guitars that we are very happy with. We are returning today for some additional equipment, and strongly recommend the Acoustic Center to anyone looking for guitars or guitar equipment!

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service, advice - and patience!!

It’s a funny old thing, trust. I ordered a Maton Tommy Emmanuel 808 acoustic guitar, which was delivered in two days from Melbourne to our home on the Far North coast of NSW. I’ve owned a Maton for over 30 years, sadly destroyed by baggage handlers in Perth. However, this Maton did not appeal to me & I returned it the next day. Ryan - AC employee, who had been extremely helpful in my choice of new guitar suggested the “Messiah” in the same body size, but advised me there was at least a 4 week wait. I agreed, then proceeded to badger him weekly about delivery (sorry, Ryan!) The Messiah arrived last week & I am just over the moon with the guitar - and the wonderful service from the Acoustic Centre! Thanks to all for your help & advice - and I have no hesitation in recommending you! Best regards, Malcolm.

15 December 2020
Unprompted review
Rated 5 out of 5 stars

Latest Purchase.

I've been buying guitars from The Acoustic Centre for many years now. That in itself is testament enough, but I have to say it's always been a pleasure. Even with the sometimes long gaps between purchases, I've always been remembered and treated like an old friend. All the guys there know their stuff and offer brilliant, professional service and advice. Mick in particular, whom I've known since "Day 1", has always gone over and above to please me on my visits. My latest purchase is a black Ovation Celebrity Elite CE-4412-5 12 string and let me tell you, it's the best 12 string I've ever played, ... and I've owned a played a few over my 70 years! ... It is the 6th guitar I've bought from The Acoustic Centre! ... So if you're thinking of buying a guitar and are unsure of where to shop, The AC is the place to go. You won't be disappointed.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, even better in person. I ordered a Cordoba Uke kit and it has amazing sound and holds tune quite well. Customer service was great and shipping was very fast! Would definitely recommend!!

8 November 2019
Unprompted review
Rated 5 out of 5 stars

Awesome Team

As always Dan and the team at The Acoustic Centre looked after me superbly, this is now the only store I choose for my instruments and accessories!

Cheers
Renae

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - was called the morning after I ordered to check address and I received the guitar the next day which was brilliant as I live in rural NSW.
My hubby loves his Acoustasonic!

6 November 2019
Unprompted review
Rated 5 out of 5 stars

yes I ordered a Maton ukulele recently…

yes I ordered a Maton ukulele recently and I was very pleased with the service and the speed of delivery as I am 5hrs drive from Melbourne city. I would certainly not hesitate to recommend Acoustic centre as a place to do business with. Very happy.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

They’re great

They’re great. They send me guitars every month to test, which is very kind. Perhaps they could send more though

26 October 2019
Unprompted review

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