Acorn Motor Group - Acorn Kia Warrington Reviews 

621
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TrustScore 5 out of 5

4.8

Manchester Road, WA1 3TZ Warrington, Paddington, GB

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Rated 5 out of 5 stars

My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... See more

Rated 5 out of 5 stars

Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... See more

Rated 5 out of 5 stars

Dan Jackson at Acorn Kia has been great throughout the process. Having never previously purchased a car online he has been great managing the process especially with a couple of challenges along the w... See more

Company replied


Company details

  1. Kia Dealer
  2. also in
  3. Car Dealer
  4. Car Leasing Service
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom

  • 01925 851574

4.8

Excellent

TrustScore 5 out of 5

621 reviews

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4.8

All reviews

(621)

638 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good experience

Dan Roberts our sales manager was extremely helpful, knowledgeable and really took time to explain everything in detail. Would definitely recommend to use this dealer again

24 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your wonderful review, Viv. We're thrilled that Dan provided you with such a helpful and knowledgeable service, showcasing our commitment to honesty and reliability. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We truly appreciate your trust in us and look forward to supporting you again in the future with the same quality service.

Rated 5 out of 5 stars

Another great experience at Warrington

Another great experience at Warrington, Sean is extremely friendly and I have been going to him for years with all my car purchases, he makes you feel like a valued customer and polite even though I was indecisive. I had a specific budget I wanted to keep to and went back and forth between 2 different cars but Sean was patient and provided all the information I needed to help me decide.
Highly recommend - 5* Service!

19 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your wonderful feedback, Stacey. We are delighted to hear about your great experience with Sean and appreciate your trust in our service over the years. Your kind words about our support and the quality of care you received mean a lot to us, and we look forward to assisting you with your future. Enjoy your new car.

Rated 5 out of 5 stars

Made the whole process really easy

Made the whole process really easy, my motability point of contact Dan Jackson, gave regular updates as to my order and arrival date.

Really friendly & professional. On collection, everything we needed to know was explained fully

23 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review. We are delighted to hear that Dan provided you with reliable updates and that the collection process was explained fully, showcasing our commitment to quality service and support. Your kind words mean a lot to us, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Warrington.We hope you have a great day!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Start to…

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Start to Finish

We picked up our car yesterday and the service from Dan Jackson was absolutely exceptional from the moment we arrived to the moment we drove away. Nothing was too much trouble. I pointed out a couple of tiny marks on the car and without hesitation he came straight out with his TikTok buffer and removed every single one on the spot.

It’s rare to meet someone who genuinely cares about the details and takes pride in making sure everything is perfect, but Dan absolutely does. Great service, great guy, and a brilliant experience all round.

Highly recommended.

19 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Michelle. We are delighted to hear that Dan provided you with such exceptional service and took the time to ensure every detail was perfect. Your praise for our team's honesty and reliability truly means the world to us, Reviews like this give us motivation and help us ensure we provide high quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We can't wait to welcome you back for more quality support in the future. Take care and enjoy your new car. Happy driving . Have a fantastic day.

Rated 5 out of 5 stars

Another great visit at Kia Warrington

Another great visit at Kia Warrington, Hana in service is extremely friendly and makes you feel like a valued customer, from her great service ive been returning and just bought my 2nd car from here, Neil was absolutly fabulous made it an easy and fun experience. Pete as always was great.
The Service you recieve here is 5* even with all the distruption, cant wait to see the new show room.

17 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hi Katie, thank you for your wonderful review. We are thrilled to hear that Hana, Neil, and Pete provided you with such excellent service during your visits. Our friendly staff are dedicated to creating a pressure-free and enjoyable car-buying experience. We truly appreciate your trust in us and are committed to supporting you throughout your ownership journey. We can't wait for you to see the new showroom as well. Your satisfaction means the world to us, and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Great service

Friendly staff. Gave me the feeling and the evidence that they could be trusted. I felt like I was getting a reasonable deal. Smooth stress free experience.

13 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your kind words. We're thrilled to hear that you felt our staff was friendly and trustworthy. Providing a pressure-free sales environment is important to us, and we're glad you had a smooth experience. Your satisfaction is our priority, and we are committed to supporting you throughout your ownership journey. If you need anything in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again.

Rated 1 out of 5 stars

Very poor customer service.Avoid

Very poor customer service.Other half booked day off to take my kia in for its first service. He gave then his mobile and asked them to contact him not me as I was at work . After 3and half hours of waiting he drove home having paid for the service . I saw that I had a video of the service in which I was helpfully told there was a screw in my tyre and it could easily be repaired today.Sadly no one bothered telling my partner just rang to say the car was ready for collection. When I asked why this happened I was told the lady had called and left a message .no.missed calls on either phone and no messages . Just a mistake which was made worse by a pior resolution.Her offer of an apology was not to increase the repair price if we came back on a different day. No compensation for the wasted fuel driving 30 mins to the site. .I certainly won't be using again and kwik fit have already repaired the tyre just 40 minutes after paying acorn £245!! . Avoid this place and go to someone who is interested in customers not just sales . Seems to happen often here in the aftersales and people are told its a one off and to call back and discuss . Wish I had read trustpilot before booking in .

16 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hi Joanne, Thank you for taking the time to leave your review and for explaining what happened. From your comments, it’s clear there was a breakdown in communication regarding the tyre repair, and this has understandably caused inconvenience, including an additional journey and time lost. This isn’t the experience we aim to provide for our customers. We are always concerned when an experience does not meet our high customer standards, and it’s disappointing to read how this was handled when you raised it. Our Customer Care Team have asked the Aftersales Manager at the site to review this as a priority and contact you directly to discuss what has happened which i believe he has been in contact with you, so we can work towards a resolution. Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Great service

Great service, so helpful, thank you Dan

16 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your wonderful feedback, Steve. We are delighted to hear that you found our service helpful and that Dan made a positive impact on your experience. Our friendly staff are dedicated to providing excellent customer service in a pressure-free environment. We pride ourselves on our strong commitment to aftercare and ensuring a smooth and transparent car-buying experience. Your trust means a lot to us, and we are here to support you throughout your ownership journey. If you need anything else, please feel free to reach out. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Sean helped us throughout the whole…

Sean helped us throughout the whole process. He knew we were going to look elsewhere before we made our decision and he said it was understandable and that he wouldn’t pester us with phone calls and to give him a call when we made our decision. Other places we dealt with were on the phone constantly asking if we’d made our decision. The customer service since deciding to buy the car had been second to none. Will definitely use Akron Kia in the future.

9 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your fantastic review, Mark. We are delighted to hear that Sean provided you with excellent customer service in a pressure-free environment. Our knowledgeable and friendly staff are dedicated to ensuring a smooth and transparent car-buying experience, and it’s wonderful to know you felt supported throughout the process. We take pride in our reliability and strong commitment to aftercare, ensuring your satisfaction long after your purchase. We truly value your trust in Acorn Kia and look forward to assisting you again. Enjoy your new car.

Rated 5 out of 5 stars

Very knowledgeable,

4 March 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your kind words, Emilia. We are thrilled to hear that our knowledgeable and friendly staff made your experience enjoyable. Our commitment to honesty and reliability ensures a smooth and pressure-free car-buying journey. We pride ourselves on providing excellent customer service and strong aftercare, supporting you throughout your entire ownership journey. If you have any questions or need assistance in the future, please do not hesitate to reach out. Your satisfaction is our priority, and we truly value your support. We're looking forward to your next visit to collect your car. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great Service from start to finish

We were recommended to visit Acorn by two independent friends who felt the service offered to them during their purchases was second to none. Having picked up our new Kia Sportage today We can confirm the professionalism, attention to detail and high level of communication offered by Dan, our sales contact, has been exemplary. We will be joining our friends in recommending our wider friend network that if they are ever considering buying a used or new car to visit Kia on Manchester Road in Warrington.

3 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Dear Roger, thank you for your fantastic review. We are delighted to hear that Dan provided you with such excellent customer service during your purchase of the Kia Sportage. Our friendly staff is dedicated to creating a pressure-free and transparent car-buying experience, and it’s wonderful to know we met your expectations. Your recommendation to your wider friend network means the world to us, and we are committed to providing the same quality and aftercare to all our valued customers. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your new car and the journey ahead!

Rated 5 out of 5 stars

An excellent car buying experience.

Sean made the whole process easy and a great pleasure. He was very knowledgeable and professional and never placed any pressure on us whatsoever. He gave us plenty of time and advice and as a result we bought the car without any hesitation.

7 February 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much Ms Twomey for your fantastic review. We are delighted to hear that Sean provided you with knowledgeable and professional support, making the process easy and enjoyable without any pressure. Your trust in our service means the world to us. If you have any further questions, please give us a call. We're always happy to help! We look forward to welcoming you back in the future. Take care and enjoy your new car.

Rated 5 out of 5 stars

Good Service

Brooke provided excellent customer service when I took my car in, she was friendly, helpful, and kept me informed throughout. Everything was handled smoothly and professionally

28 January 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review. We are delighted to hear that Brooke provided you with excellent customer service and kept you informed throughout your visit. Your feedback about our reliable and trustworthy service truly means a lot to us, and we can't wait to welcome you back soon for more quality support. Hope you have a great day.

Rated 5 out of 5 stars

Thank you Sean for a great experience.

Sean was great at Acorn Kia Warrington. Sent me everything in advance where possible so I didn't stay at the dealership too long. My train was delayed and at one point, I didn't know if I would be there before closing and Sean said he would wait. Took the pressure off. Enough fuel to get home and the interior treated. Would definitely recommend!

7 February 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Vanessa. We're delighted to hear that Sean provided you with trustworthy support and made your experience at Acorn Kia Warrington so positive. We appreciate your business. Your recommendation truly means a lot to us, If you have any further questions, please don't hesitate to reach out. We hope to be of service to you again in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Dan took all the time necessary to explain everything about the car. I am really pleased with the car.

6 February 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Mark. We're delighted that Dan provided you with friendly and helpful service while ensuring you understood everything about your new car. Your satisfaction with the quality of our service and the car itself truly means the world to us, we appreciate your business. If you have any further questions, please don't hesitate to reach out. We can't wait to support you again in the future. Take care and enjoy your new car. Happy driving 🚗 have a fantastic day.

Rated 5 out of 5 stars

Couldn’t fault a single thing at…

Couldn’t fault a single thing at Warrington Acorn - I am very happy with my purchase! Dan, who helped me through out the process, was very professional and communicated with me at every point . He was very friendly and helpful, thank you for all your help Dan!

1 February 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review. We are delighted to hear that you couldn't fault a single thing at Warrington Acorn and that Dan provided you with such reliable and trustworthy support throughout the process. Your kind words mean a lot to us, and we look forward to welcoming you back soon for more quality service! Take care and enjoy the rest of your day 🙂

Rated 5 out of 5 stars

I was seen by Dan Jackson gentleman…

I was seen by Dan Jackson gentleman soon to get married I wish him all the good luck . It was a very smooth and easy process with everything its our first suv and I am very pleased with the service and will recommend it to my friends and family to come to you guys if anyone interested in buying a new car .

30 January 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Muhammad. We are delighted that your experience was smooth and easy, and we truly appreciate your kind words about our trustworthy service. We truly appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. we can't wait to welcome your friends and family for their car needs in the future. Take care and enjoy your new car. Happy driving 🚗 Have a wonderful day.

Rated 5 out of 5 stars

Great service form the beginning to the…

Great service form the beginning to the end. The seller Dan great man , help us will all , explain everything .
The car was exactly as advertised in the photos. They even done more then we agree on the beginning when we pay for the car. Excellent professional service!!!!
Thank you form my new car

29 January 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Bartlomiej .We are delighted to hear that you received great service from beginning to end and that Dan provided you with trustworthy support. We truly appreciate your business. If you have any further questions, please don't hesitate to reach out. We hope to be of service to you again in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Second time using the car sales

Second time using the car sales. Dan Jackson was once again emense. Friendly, knowledgeable, going out of his way to help in two purchases. Look no further than here and Dan

29 January 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Mr Jeffs. We're delighted to hear that Dan provided you with such friendly and knowledgeable support during both of your purchases. Your trust in our reliable service means the world to us, We appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Helpful

Helpful , courteous efficient service. Knowledgeable staff. No hard sell and no hassle. Cost effective cars which drive well, without the fancy badge or price tag. Although the current garage is being built, staff still seem happy and make you welcome.

23 January 2026
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you so much for your fantastic review, Laura . We are delighted that you experienced our helpful, courteous and efficient service, and that our knowledgeable staff made you feel welcome despite the garage construction. Your trust in our cost-effective cars means the world to us, and we look forward to providing you with reliable support and quality service in the future. Feel free to reach out if you have any further questions. We're looking forward to your next visit with us to collect your new car. Take care and have a fantastic day.

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