My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... See more
Company replied
⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... See more
Dan Jackson at Acorn Kia has been great throughout the process. Having never previously purchased a car online he has been great managing the process especially with a couple of challenges along the w... See more
Company replied
Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom
- 01925 851574
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience
Dan Roberts our sales manager was extremely helpful, knowledgeable and really took time to explain everything in detail. Would definitely recommend to use this dealer again

Reply from Acorn Motor Group - Acorn Kia Warrington
Another great experience at Warrington
Another great experience at Warrington, Sean is extremely friendly and I have been going to him for years with all my car purchases, he makes you feel like a valued customer and polite even though I was indecisive. I had a specific budget I wanted to keep to and went back and forth between 2 different cars but Sean was patient and provided all the information I needed to help me decide.
Highly recommend - 5* Service!

Reply from Acorn Motor Group - Acorn Kia Warrington
Made the whole process really easy
Made the whole process really easy, my motability point of contact Dan Jackson, gave regular updates as to my order and arrival date.
Really friendly & professional. On collection, everything we needed to know was explained fully

Reply from Acorn Motor Group - Acorn Kia Warrington
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Start to…
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Start to Finish
We picked up our car yesterday and the service from Dan Jackson was absolutely exceptional from the moment we arrived to the moment we drove away. Nothing was too much trouble. I pointed out a couple of tiny marks on the car and without hesitation he came straight out with his TikTok buffer and removed every single one on the spot.
It’s rare to meet someone who genuinely cares about the details and takes pride in making sure everything is perfect, but Dan absolutely does. Great service, great guy, and a brilliant experience all round.
Highly recommended.

Reply from Acorn Motor Group - Acorn Kia Warrington
Another great visit at Kia Warrington
Another great visit at Kia Warrington, Hana in service is extremely friendly and makes you feel like a valued customer, from her great service ive been returning and just bought my 2nd car from here, Neil was absolutly fabulous made it an easy and fun experience. Pete as always was great.
The Service you recieve here is 5* even with all the distruption, cant wait to see the new show room.

Reply from Acorn Motor Group - Acorn Kia Warrington
Great service
Friendly staff. Gave me the feeling and the evidence that they could be trusted. I felt like I was getting a reasonable deal. Smooth stress free experience.

Reply from Acorn Motor Group - Acorn Kia Warrington
Very poor customer service.Avoid
Very poor customer service.Other half booked day off to take my kia in for its first service. He gave then his mobile and asked them to contact him not me as I was at work . After 3and half hours of waiting he drove home having paid for the service . I saw that I had a video of the service in which I was helpfully told there was a screw in my tyre and it could easily be repaired today.Sadly no one bothered telling my partner just rang to say the car was ready for collection. When I asked why this happened I was told the lady had called and left a message .no.missed calls on either phone and no messages . Just a mistake which was made worse by a pior resolution.Her offer of an apology was not to increase the repair price if we came back on a different day. No compensation for the wasted fuel driving 30 mins to the site. .I certainly won't be using again and kwik fit have already repaired the tyre just 40 minutes after paying acorn £245!! . Avoid this place and go to someone who is interested in customers not just sales . Seems to happen often here in the aftersales and people are told its a one off and to call back and discuss . Wish I had read trustpilot before booking in .

Reply from Acorn Motor Group - Acorn Kia Warrington

Reply from Acorn Motor Group - Acorn Kia Warrington
Sean helped us throughout the whole…
Sean helped us throughout the whole process. He knew we were going to look elsewhere before we made our decision and he said it was understandable and that he wouldn’t pester us with phone calls and to give him a call when we made our decision. Other places we dealt with were on the phone constantly asking if we’d made our decision. The customer service since deciding to buy the car had been second to none. Will definitely use Akron Kia in the future.

Reply from Acorn Motor Group - Acorn Kia Warrington
Great Service from start to finish
We were recommended to visit Acorn by two independent friends who felt the service offered to them during their purchases was second to none. Having picked up our new Kia Sportage today We can confirm the professionalism, attention to detail and high level of communication offered by Dan, our sales contact, has been exemplary. We will be joining our friends in recommending our wider friend network that if they are ever considering buying a used or new car to visit Kia on Manchester Road in Warrington.

Reply from Acorn Motor Group - Acorn Kia Warrington
An excellent car buying experience.
Sean made the whole process easy and a great pleasure. He was very knowledgeable and professional and never placed any pressure on us whatsoever. He gave us plenty of time and advice and as a result we bought the car without any hesitation.

Reply from Acorn Motor Group - Acorn Kia Warrington
Good Service
Brooke provided excellent customer service when I took my car in, she was friendly, helpful, and kept me informed throughout. Everything was handled smoothly and professionally

Reply from Acorn Motor Group - Acorn Kia Warrington
Thank you Sean for a great experience.
Sean was great at Acorn Kia Warrington. Sent me everything in advance where possible so I didn't stay at the dealership too long. My train was delayed and at one point, I didn't know if I would be there before closing and Sean said he would wait. Took the pressure off. Enough fuel to get home and the interior treated. Would definitely recommend!

Reply from Acorn Motor Group - Acorn Kia Warrington
Very friendly and helpful
Very friendly and helpful. Dan took all the time necessary to explain everything about the car. I am really pleased with the car.

Reply from Acorn Motor Group - Acorn Kia Warrington
Couldn’t fault a single thing at…
Couldn’t fault a single thing at Warrington Acorn - I am very happy with my purchase! Dan, who helped me through out the process, was very professional and communicated with me at every point . He was very friendly and helpful, thank you for all your help Dan!

Reply from Acorn Motor Group - Acorn Kia Warrington
I was seen by Dan Jackson gentleman…
I was seen by Dan Jackson gentleman soon to get married I wish him all the good luck . It was a very smooth and easy process with everything its our first suv and I am very pleased with the service and will recommend it to my friends and family to come to you guys if anyone interested in buying a new car .

Reply from Acorn Motor Group - Acorn Kia Warrington
Great service form the beginning to the…
Great service form the beginning to the end. The seller Dan great man , help us will all , explain everything .
The car was exactly as advertised in the photos. They even done more then we agree on the beginning when we pay for the car. Excellent professional service!!!!
Thank you form my new car

Reply from Acorn Motor Group - Acorn Kia Warrington
Second time using the car sales
Second time using the car sales. Dan Jackson was once again emense. Friendly, knowledgeable, going out of his way to help in two purchases. Look no further than here and Dan

Reply from Acorn Motor Group - Acorn Kia Warrington
Helpful
Helpful , courteous efficient service. Knowledgeable staff. No hard sell and no hassle. Cost effective cars which drive well, without the fancy badge or price tag. Although the current garage is being built, staff still seem happy and make you welcome.

Reply from Acorn Motor Group - Acorn Kia Warrington
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







