Really decent terms for Car Insurance for a learner driver. Straightforward and no pushy sales, which is appreciated. Takes a long while for calls to be answered -hence the 4 stars rather than 5 - b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Any, who coincidentally I dealt with last year, was very patient and tentative. However, the reason I didn’t renew this year was because they’re renewal price just was not competitive. I appreciate t... See more
Company replied
A really good experience with Choice. Started earning No claims bonus from the point we got the learner driver cover and this transferred over after test was passed. Continued insurance with choice at... See more
Company replied
I was attended to by a lady called Mia, have to say, she really outdid herself, she put me on hold quite a number of times which I was worried about with the phone abruptly getting cut off due to bad... See more
Company replied
Company details
About A Choice Insurance
Written by the company
A Choice is a leading insurance broker that works with a panel of providers to help motorists get a great deal on their motor insurance.
We are part of the Premium Choice group, established in 1999 and specialise in providing cover for learners, young drivers, van drivers and those with motoring convictions.
As an insurance broker, we do most of the legwork, helping our customers find the right insurance at the right price.
A Choice has always maintained a niche approach to providing motor insurance. When motorists struggle to obtain insurance at a competitive premium from other providers, our knowledge and expertise could help find them a great deal.
Why choose A Choice for motor insurance
- Over 25 years of expertise in motor insurance.
- Over a million policies sold.
- Expert advice on suitable insurance protection.
- Authorised and regulated by the Financial Conduct Authority.
- A member of the British Insurance Brokers Association.
Contact info
Pendeford House, Pendeford Business Park, Overstrand, WV9 5AP, Wolverhampton, United Kingdom
- 0330 127 4500
- www.achoiceinsurance.co.uk
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Susie was really helpful and offered…
Susie was really helpful and offered call back very professional too
22 June 2026
Unprompted review
Reply from A Choice Insurance
Hi Joanne,
We're so grateful you took the time to leave us a 5-star review. Thank you! We have passed your comments onto Susie.
Regards,
A-Choice
Good am happy
19 June 2026
Reply from A Choice Insurance
Hi,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Excellent Communication service which…
Excellent Communication service which was clear and extremely helpful.
Satisfied with the service provided by Shazia.
22 June 2026
Unprompted review
Reply from A Choice Insurance
Hi Sharan,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us. We have passed your comments onto Shazia.
Regards,
A-Choice
no one answers phone
i am on hold for over 30 min at a time to be told I'm through to wrong department then transferred. i am currently on hold now and no one picks up!!!!
19 June 2026
Reply from A Choice Insurance
Hi Lisa
When customers call us, we have various teams available to help. Our customer service team, adjustment team, renewals team, sales team, and cancellation team. Our recorded message provides a list of these teams for customers to select from.
I'm glad to see from your file that our adjustment team assisted you with making the changes you needed to your policy.
If you need any assistance in the future, please feel free to contact me at feedback@premiumchoice.co.uk, and I will be happy to help you.
Thank you
Kate
Easy peasy
Easy peasy (for a change, too many firms use 'bots' that haven't got a clue what you're asking).
18 June 2026
Reply from A Choice Insurance
Hi Nicholas,
Thank you for the 5-star review!!
Regards,
A-Choice
Super helpful when dealing with…
Super helpful when dealing with Insurance renewal. Very thorough. Great policy for young drivers.
21 May 2026
Unprompted review
Reply from A Choice Insurance
Hi,
We're so grateful you took the time to leave us a 5-star review. Thank you!
Regards,
A-Choice
Reply from A Choice Insurance
Hi,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
Reply from A Choice Insurance
Hi Mr Stuffin,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Great company
Great company, straight forward & very competitively priced. Highly recommend for learner driver insurance
16 June 2026
Reply from A Choice Insurance
Hi Bex,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Regards,
A-Choice
Reply from A Choice Insurance
Hi Lee,
Thanks for taking the time to leave us a review. We appreciate it.
Regards,
A-Choice
Was really easy to navigate the website…
Was really easy to navigate the website and arrange the insurance policy.
16 June 2026
Reply from A Choice Insurance
Hi Stacey,
We're grateful for your review. It means a lot to our team.
Regards,
A-Choice
Had a little confusion that was sorted…
Had a little confusion that was sorted out reslly fast thanks to naomie was super helpful and made the process so fast and simple happy to be with a choice
19 June 2026
Unprompted review
Reply from A Choice Insurance
Hi Duncan,
Thanks so much for sharing your experience with us. We have passed your comments onto Naomi.
Regards,
A-Choice
Reply from A Choice Insurance
Hi,
Thanks for taking the time to leave us a review. We appreciate it.
Regards,
A-Choice
Answered every question with absolute…
Answered every question with absolute precision and explained everything perfectly to me, couldn’t of asked for anything more and simple from these guys and made the experience a whole lot easier
17 June 2026
Unprompted review
Reply from A Choice Insurance
Hi Kye,
We're so grateful you took the time to leave us a 5-star review. Thank you! We have passed your comments onto our agent.
Regards,
A-Choice
Such a great service
I spoke to suzi today and she was such a genuine, nice person who was so helpful. All my questions were answered and I got all the information I needed. This was definitely the best customer services I have had
17 June 2026
Unprompted review
Reply from A Choice Insurance
Hi Tilly,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us. We have passed your comments onto Suzi.
Regards,
A-Choice
Reply from A Choice Insurance
Hi Jack,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Reply from A Choice Insurance
Hi,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
Excellent support service nothing was…
Excellent support service nothing was too much trouble
17 June 2026
Unprompted review
Reply from A Choice Insurance
Hi Chris,
We're grateful for your review. It means a lot to our team.
Regards,
A-Choice
Reply from A Choice Insurance
Hi Ella,
Thank you for the 5-star review!!
Regards,
A-Choice
Amazing 😍
Got everything in seconds about the car. Low insurance and etc. it was really easy to buy the insurance. 👍🏼
14 June 2026
Reply from A Choice Insurance
Hi,
Thank you for your kind words and 5-star rating!
Regards,
A-Choice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.