Staff at Reading were fantastic Took me through what to do helped with setting up the account as I’m not great with tec And walked me through with signing in with the PIN code right up to my lock... See more
Location
Switch locationPortman Road 62, RG30 1EA Reading, England, GB
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Extremely helpful staff from the time I came into Access and asked for advice, the guys at the Reading branch were fantastic. I like that there is a maned office everyday . This helps anyone going... See more
Company replied
I used access self storage for the first time to store my daughters property following the end of her first year at Reading university. It was the first time I have used a self storage facility and... See more
Company replied
Good first impressions, staff very helpful and accommodating. They gave us 24-hour access on move in day so we could complete our move. They also flexed on room size. Good walk-through and instr... See more
Company replied
Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Portman Road 62, RG30 1EA, Reading, England, United Kingdom
4.7
Excellent
31 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Access Self Storage - Reading
Hi Mary,
Thank you for your feedback! We’re glad to hear you found our service efficient. We're always here to make your experience as smooth as possible!
Access Self Storage
Very helpful and friendly staff
Very helpful and friendly staff, the move was surprisingly easy!
19 June 2025
Reply from Access Self Storage - Reading
Hi Stelios,
Thank you for the lovely feedback! We're so glad to hear our team made your move surprisingly easy and that you found everyone helpful and friendly. That’s exactly what we aim for, thanks for choosing us!
Access Self Storage
Honestly the best intown
Honestly, what a team , very helpful , good fun and always happy to listen to me moaning about life or other things going on , good friends and a great set up , best access in Reading for me and always good value
2 January 2025
Reply from Access Self Storage - Reading
Hi Anthony,
Wow! Thank you for such a fantastic review! It’s amazing to hear that our team not only provided great service but also became a friendly and supportive part of your visits. We always strive to create a welcoming environment, so knowing that you’ve had such a positive experience with us means a lot. We truly appreciate your kind words and your loyalty. If you ever need anything (or just fancy a chat!), you know where to find us!
Access Self Storage
Everything was very easy
Everything was very easy. Staff were helpful. I would use again.
23 February 2024
Reply from Access Self Storage - Reading
Hi John,
Thank you for your feedback! We're so glad to hear that you found everything easy and that our team was helpful. It’s great to know you’d choose us again—we’d be happy to assist whenever you need us in the future!
Access Self Storage
Have been renting a store for more than…
Have been renting a store for more than 10 years. Great team and good value
20 February 2025
Reply from Access Self Storage - Reading
Hi Simon,
Wow—10 years with us! That truly means a lot, and we can’t thank you enough for your loyalty. We’re so glad to hear that you’ve had a great experience with our team and continue to find value in our service. It’s always a pleasure having you with us, and if there’s ever anything you need, don’t hesitate to reach out—we’re always happy to help!
Access Self Storage
helpful staff
the staff are so obliging and helpful nothing is too much trouble and polite.
16 September 2023
Reply from Access Self Storage - Reading
Dear David, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
Access self storage has been excellent…
Access self storage has been excellent whenever we get there there’s always someone there in case of any queries, the storage facilities are alway clean and tidy and always easy access many thanks
26 March 2023
Reply from Access Self Storage - Reading
Hi Mike, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
Extremely helpful when I rang to obtain…
Extremely helpful when I rang to obtain a quote and on moving in date very helpful staff. Just wish I’d gone to view a unit before booking online as the unit size was big enough but the door opening not wide enough for some of our items but not a show stopper. Would definitely recommend.
27 March 2023
Reply from Access Self Storage - Reading
Hi Tracey, thank you for taking the time to write your review. We are delighted that you had such a positive experience and we will pass your comments on to the team.
It was my first time to use this but I…
It was my first time to use this but I will always use it if I need it again. I found the staffs are very helpful and the friendly and always willing to help in need.
I am very happy.
5 March 2023
Reply from Access Self Storage - Reading
Hi Narayan, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
The people are so helpful
The people are so helpful, practical and go out of their way to make things simple.
2 November 2022
Reply from Access Self Storage - Reading
Hi Elliot, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
Unexpected fee charged at the end…
Unexpected fee charged at the end without notifying. also not refund the deposit
21 September 2022
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