Isaiah is an absolute legend - we turned up late as we had driven from London but they stayed open to let us in and I’d also messed up my booking but he sorted me out. Cannot thank the team enough for... See more
Company replied
Location
Switch locationLeestone Road, M22 Manchester, Sharston Industrial Area, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We moved storage to Access Self Storage in Mancherster and I dealt with a fantastic guy by the name of Luke - who made the entire relocation run so smoothly. He assisted in every step of the way incl... See more
Company replied
Great service and a friendly team. Darren, Emma and all the team providing great service whilst we rented one of their larger units for storing toys for our charity - The Toy Appeal. Every reque... See more
Company replied
Staff are friendly, helpful. Customers are friendly too. Location is perfect. Big gate at front of building and site, most reassuring, giving me peace of mind, knowing my treasured items and belonging... See more
Company replied
Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Leestone Road, M22, Manchester, Sharston Industrial Area, United Kingdom
4.6
Excellent
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy change over to a smaller unit
Easy change over to a smaller unit. Good deal. Pleasant staff.
4 July 2026
Reply from Access Self Storage - Manchester
Hi Lorraine,
Thank you for your feedback. We’re pleased to hear your move to a smaller unit was straightforward and that you were happy with the deal and service provided.
We truly appreciate your support!
Isaiah is an absolute legend
Isaiah is an absolute legend - we turned up late as we had driven from London but they stayed open to let us in and I’d also messed up my booking but he sorted me out. Cannot thank the team enough for all their help on a very stressful day - would highly reccomend as they went above and beyond!
27 June 2026
Unprompted review
Reply from Access Self Storage - Manchester
Hi Emily,
Thank you for your amazing feedback, we love this! We’re so pleased to hear Isaiah was able to step in and help, especially after such a long journey and on what sounded like a stressful day.
It’s great to know he was able to get everything sorted for you and go the extra mile when it really mattered. We’ll be sure to pass on your kind words, he’ll be thrilled to hear them!
Thank you again for your recommendation, it means a lot to us.
Great service from beginning to end
Always on the other end of the phone to answer questions. Very friendly and helpful service. Very well organised once you get there. Would def use again.
5 June 2026
Reply from Access Self Storage - Manchester
Hi Sarah,
Thank you for your lovely feedback. We’re delighted to hear you found the service friendly, helpful, and well organised from start to finish.
It’s great to know the team could support you whenever needed, we really appreciate your kind words and look forward to welcoming you back in the future!
Storage made easy by Luke and his team
We moved storage to Access Self Storage in Mancherster and I dealt with a fantastic guy by the name of Luke - who made the entire relocation run so smoothly. He assisted in every step of the way including forklift assistance on arrival. Nothing was a problem and Luke did what ever it took to ensure the day went to plan. Thank you
17 March 2026
Reply from Access Self Storage - Manchester
Thank you for your fantastic feedback, Barry.
We are delighted to hear that Luke and the team made your relocation to our Manchester store such a smooth and stress free experience. It is great to know that Luke’s support and willingness to go the extra mile, including assisting with the forklift on arrival, helped ensure everything went to plan.
Your kind words will mean a lot to Luke and the team. We truly appreciate you taking the time to share your experience and thank you for choosing Access Self Storage.
Access Self Storage is Simply THE BEST
Access Self Storage was fabulous with me!! A young member of the staff called ISAIAH was simply Fantastic!!
Thank you, Isaiah, for looking after me and my storage needs. You are a CREDIT and Blessing to Access Self Storage!!
Thank you, Access Self Storage!! Your organisation and structure were second to none. I feel reassured and very happy to have my stored goods in your premises.
14 February 2026
Reply from Access Self Storage - Manchester
Hi!
Thank you for such an amazing review.
We are absolutely delighted to hear how happy you are with your experience. Isaiah will be thrilled to read your kind words, it is wonderful to know he made such a positive difference and looked after you so well.
It is also fantastic to hear that you feel reassured and confident storing your goods with us. That peace of mind is exactly what we aim to provide.
Thank you again for your incredibly generous feedback.
Access Self Storage
Amazing First Time!
Isabella was amazing putting me through then process and helping me settle in well. It’s my first time putting my items in storage and it’s been a good experience so far!
6 February 2026
Reply from Access Self Storage - Manchester
Hi Ruth,
Thank you for your lovely feedback.
We are so pleased to hear that your first storage experience has been a positive one. Isabella will be delighted to know she helped make the process easy and welcoming for you.
Thank you for choosing us, and we are here whenever you need support going forward.
Access Self Storage
Excellent customer service
Excellent customer service. Pleasant, polite and efficient staff. Facilities are well planned and good communication from Access Self Storage.
2 February 2026
Reply from Access Self Storage - Manchester
Hi J,
Thank you for your kind feedback.
We are delighted to hear you received excellent customer service and found the team pleasant, polite, and efficient. It is also great to know you found the facilities well planned and our communication clear.
We really appreciate you taking the time to share your experience.
Access Self Storage
Very good thank you
5 February 2026
Reply from Access Self Storage - Manchester
Hi Shouak,
Thank you for your feedback.
We are glad to hear everything was very good. Thank you for choosing us, and we are always here if you need anything.
Access Self Storage
Reply from Access Self Storage - Manchester
Hi Nedyalka,
Thank you for your kind feedback. We are glad to hear you found the storage very good and the service friendly. We really appreciate your recommendation and look forward to supporting you again whenever you need us.
Access Self Storage
The staff is so supportive and we had a…
The staff is so supportive and we had a great experience.
15 October 2025
Reply from Access Self Storage - Manchester
Hi Emen,
Thank you for your kind words! We’re so pleased to hear that our team was supportive and that you had a great experience with us. We really appreciate you taking the time to share your feedback.
Access Self Storage
From my first dealings with Isabella…
From my first dealings with Isabella over the phone and by email, she was very professional and re-assuring.
I would say this lady is a real credit to the company
14 August 2025
Reply from Access Self Storage - Manchester
Hello Mr. Heil,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Isabella made such a positive impression with her professionalism and reassurance. We completely agree — she’s a real credit to the team, and we’ll make sure your kind words are shared with her.
Access Self Storage
Excellent storage & service
Brilliant right from first enquiry to loading the unit. Very helpful & very responsive to messages & even helped with advice on size of unit etc. Great price & secure. Definitely recommend for service, location, quality of unit & price.
30 June 2025
Reply from Access Self Storage - Manchester
Hi Sally,
Thank you for the brilliant feedback! We're so pleased to hear that everything from your first enquiry to loading the unit went smoothly. It’s great to know our team was responsive and able to guide you on the right unit size. We’re proud to offer secure, high-quality storage at a great price, and we truly appreciate your recommendation. We're here whenever you need us again!
Access Self Storage
Secure, fair price, lifts, trolleys, gate.
Staff are friendly, helpful. Customers are friendly too. Location is perfect. Big gate at front of building and site, most reassuring, giving me peace of mind, knowing my treasured items and belongings are safe, secure, and in good hands. Very reasonable price, 50% discount for first eight weeks,very fair deal. 24 hour access to my storage room. There is a gate code for entry after the store as been closed, making my storage space, easy, practical, accessible, reliable. The storage spaces are very high meaning you get plenty in by stacking upwards, meaning you can cut back on width and length. I couldn't have found a better company. They have lifts, trolleys, fork lift trucks, everything you need to make the storage experience hassle free and easy.
26 June 2025
Reply from Access Self Storage - Manchester
Hi Susan,
Thank you so much for this fantastic feedback! We’re thrilled to hear that you’ve had such a positive experience—from the secure facilities and convenient access to the helpful team and practical features like lifts, trolleys, and generous storage height. It’s great to know our pricing, including the introductory offer, provided good value and peace of mind. We’re so pleased to be your chosen storage provider and are always here to make your experience as smooth and reliable as possible!
Access Self Storage
The staff at reception were really…
The staff at reception were really helpful and friendly!!
7 June 2025
Reply from Access Self Storage - Manchester
Hi Alicia,
Thank you for your kind feedback! We're so glad to hear that our reception staff were helpful and friendly. We truly appreciate your support, and if you need any further assistance, don't hesitate to reach out!
Access Self Storage
Reply from Access Self Storage - Manchester
Hi Grant,
Thank you! We're glad to hear the team were helpful—always happy to assist however we can.
Access Self Storage
Clean, dry, secure
Excellent communication. Very good facilities and helpful friendly staff
29 March 2025
Reply from Access Self Storage - Manchester
Hi Debra,
Thank you for taking the time to leave us a 5-star review! It's great to hear that you found our storage facilities in Manchester to be very good, and our staff to be vey helpful and friendly! We look forward to assisting your future storage needs.
Kind Regards,
Access Self Storage
Friendly and helpful staff
Friendly and helpful staff. Very clean.Was there from mid December to mid march.Had no problems at all.
8 April 2025
Reply from Access Self Storage - Manchester
Hi Anthony,
Thank you for your 5-star review of our Manchester storage facility! We greatly appreciate your kind words about our staff and our services. We look forward to assisting your future storage needs.
Kind Regards,
Access Self Storage
Great storage company!
Access Self Storage Manchester was a great storage facility for me when I moved home. I stayed a bit longer than I originally anticipated and they were helpful every step of the way. 100% will be recommending them to anybody looking for storage. I also liked how they had a loading baby for me to drive into when it was raining
1 November 2024
Unprompted review
Reply from Access Self Storage - Manchester
Hi Dylan,
Thank you for your fantastic feedback! We're glad to hear that we could support you during your move and that our team was there to help along the way. It’s great to know the covered loading bay came in handy, especially in rainy weather! We appreciate your recommendation and look forward to assisting you again whenever you need us.
Awesome staff
Awesome staff, always willing to help. Exceptionally clean and tidy. Very competitive on price!
21 August 2024
Unprompted review
Reply from Access Self Storage - Manchester
Thank you so much for your review! We love to hear positive feedback from our customers.
Have a wonderful day!
Access no areas only my wallet
Although some of the staff seemed pleasant at times, Access self storage Manchester M22 in general only smiled when your wallet was opened.
Paid too much for my unit, I was promised lower, then fined £30.26 for not giving notice. I could go on…
16 January 2024
Unprompted review
Reply from Access Self Storage - Manchester
Hi. We appreciate the feedback on your experience with Access Self Storage and we apologise if we have not met expectations on this occasion. If you have any further concerns regarding your experience please email customerservices@accessstorage.com and our dedicated service team will assist you further.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.