The staff that was on shift 22-23 November 2025 in Edmonton, he was very helpful, very supportive, which help everything to ran smoothly.
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Location
Switch locationThornton Road Unit 1, Eley Industrial Estate, N18 3BA London, England, GB
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It was already a stressful time for us , our house move had not gone as planned. From the amount of items we thoughtv we had for storage, your staff helped us to to choose the right unit size, howeve... See more
Company replied
Good price for storage being offered. Staff are very helpful and your storage is secure. I would have given them 5 stars but they have removed the option to access your storage 24 hours a day which us... See more
Company replied
Great experience from enquiring to moving in everything went smoothly. The facilities are clean and staff are amazingly helpful. I would highly recommend to families and friends who are looking for de... See more
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Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Thornton Road Unit 1, Eley Industrial Estate, N18 3BA, London, England, United Kingdom
4.2
Great
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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The staff that was on shift 22nd 23rd November 2025
The staff that was on shift 22-23 November 2025 in Edmonton, he was very helpful, very supportive, which help everything to ran smoothly.
25 November 2025
Reply from Access Self Storage - Edmonton
Hi Anette,
Thank you for your kind feedback! We’re so pleased to hear you had such a positive experience at our Edmonton store. Dave, our Store Manager, will be delighted to know his support made everything run smoothly for you.
Access Self Storage
Reply from Access Self Storage - Edmonton
Hello,
Thanks so much for your feedback! We’re really glad you found the service good and the prices affordable, we appreciate you choosing us!
Access Self Storage
Great facility for storage
Great experience from enquiring to moving in everything went smoothly. The facilities are clean and staff are amazingly helpful. I would highly recommend to families and friends who are looking for decent storage facility.
18 September 2025
Unprompted review
Reply from Access Self Storage - Edmonton
Hi Cas,
Thank you for such a wonderful review! We’re so glad everything went smoothly from enquiry to move-in and that you found the facilities clean and the team so helpful. Your recommendation means a lot to us!
Access Self Storage
Fabulous team at Edmonton branch
Fabulous team at Edmonton branch, they have moved mountains for us, making our business run much smoother.
2 June 2025
Reply from Access Self Storage - Edmonton
Hi Glen,
hank you for your kind words! We're thrilled to hear that the team at our Edmonton branch has been able to make such a positive impact on your business. It’s great to know that their efforts have helped things run more smoothly for you. We truly appreciate your feedback and are always here to support you further!
Access Self Storage
Amazing
Amazing! Really friendly and know what they are doing, highly recommended and looking forward to doing more business in the future
26 March 2025
Unprompted review
Reply from Access Self Storage - Edmonton
Hi Brandon,
Thanks so much for your 5 stars!
We certainly hope to see you in the future also, please pop in if you need anything and take care.
Access Self Storage
Everything was done quickly and the…
Everything was done quickly and the staff was very helpful. I left satisfied and would recommend it.
12 July 2024
Unprompted review
Reply from Access Self Storage - Edmonton
Hi Cleo,
Thank you for sharing your experience! We’re glad to hear everything was handled quickly and that our team could help make your visit satisfying. Your recommendation means a lot to us!
Best regards,
Access Self Storage
Consider carefully what you are storing and plan accordingly
Poor experience for myself and my belongings, many of which were ruined and had to be thrown away. The details are unpleasant and are kept on file as I had to make an insurance claim. This claim did not compensate for the distress, inconvenience and work involved in either cleaning or disposing of property I had wanted to keep.
19 May 2023
Reply from Access Self Storage - Edmonton
Dear Julie, we appreciate the feedback on your experience with Access Self Storage and we apologise if we have not met expectations on this occasion. If you have any further concerns regarding your refund, please email customerservices@accessstorage.com and our dedicated service team will assist you further.
Reply from Access Self Storage - Edmonton
Dear Sharon, We appreciate the feedback on your experience with Access Self Storage and we apologise if we have not met expectations on this occasion. If you have any further concerns regarding your refund please email customerservices@accessstorage.com and our dedicated service team will assist you further.
It was already a stressful time for us…
It was already a stressful time for us , our house move had not gone as planned.
From the amount of items we thoughtv we had for storage, your staff helped us to to choose the right unit size, however on the day we came to store our items, it was noted by the removal company the unit was not big enough. All ready streesed, Your staff quickly resolve the issue for us, a bigger unit. All sorted, we so appreciate their assistance and help.
15 December 2022
Reply from Access Self Storage - Edmonton
Hi Marcia, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
Good price for storage being offered
Good price for storage being offered. Staff are very helpful and your storage is secure. I would have given them 5 stars but they have removed the option to access your storage 24 hours a day which used to be part of the service, but I understand for security reasons why they can no longer offer this.
16 November 2022
Reply from Access Self Storage - Edmonton
Dear Michael, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
Edmonton branch
Edmonton branch - avoid like the plague. Someone today has stacked many many large boxes, 4 boxes high, on pallets outside our storage unit so we cannot access our items through the door. Office wouldn’t say who they belonged to, did not appear to be moving them, said we could move them ourselves - really? Why would we spend an hour moving someone else’s boxes that have been deliberately left there blocking access, when we don’t know how heavy they are or what is inside? Don’t put yourselves through a similar experience, go elsewhere.
29 November 2022
Unprompted review
Reply from Access Self Storage - Edmonton
Dear Hannah, Thank you for your feedback. We are sorry to hear that you have not been happy with the service provided. All of our customers are valuable to us and we are disappointed that we have not met your expectations on this occasion, we will take all of comments on board and feed this back to the store team. Customer Service Team
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