There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more
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The UK's original collagen experts bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.
London, United Kingdom
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Very poor service from this company. Ordered on 22 May, as of today 2 June nothing received. They just tell me to track the order via parcel force and on the site it says dispatched 22 May. I can't rate the product as I haven't received it but customer service regarding non delivery or lost delivery is poor.
I have requested a refund

Reply from Absolute Collagen
The frequent provision of educational support ,discount, and the fact I can see significant noticeable changes!

Reply from Absolute Collagen
Really like product feels like it’s working already , Day cream is lovely feels great on skin, so far very happy.

Reply from Absolute Collagen
I love the skin pro which has also helped my nails and hair.
The collagen definitely eases the aches in hips knees and back.

Reply from Absolute Collagen
I have been using Absolute Collagen for about 12 months.. I can see a definite improvement in my skin and hair. Skin brighter.

Reply from Absolute Collagen
I really like that I can stir the collagen powder into my tea. It's the first time my face doesn't sting when applying the face creams. My skin feels so soft and there is a visible difference to my lines on my face and neck, supple and smoother.
The shampoo and conditioner also make my hair feel more voluminous and yet still soft. I think my hair loss is slowing up too.

Reply from Absolute Collagen
So happy with my collagen and I wouldn't be without it now!

Reply from Absolute Collagen
Still early days only one month in but my hair is feeling fuller and my skin is more vibrant

Reply from Absolute Collagen
The website is too complicated. The subscription settings are confusing and annoying. I’ve got separate subscriptions for the two types of product and they started piling up, and amending them on the app was too hard.
They are great if you ring them, but I honestly wish it was easier to use the website to manage subscriptions and they had a better process.
I also miss their most relevant notification emails because they send so many emails.
The whole thing should be simpler.

Reply from Absolute Collagen
Need to cancel my subscription - no one answers the telephone, they do not call back even though the recorded message promises they will. They don’t reply to emails and they don’t allow you to do it on the account you have to set up ! Continue to take money even though I have tried several times to cancel

Reply from Absolute Collagen
I was very happy when my husband bought the day and night cream however within 48 hours, I have developed red bumps all over my forehead. Have stopped using and waiting for them to go down hopefully soon but gutted that my skin has reacted so badly to these products after spending so much money.

Reply from Absolute Collagen

Reply from Absolute Collagen

Reply from Absolute Collagen
Taste vile how do I cancel subscription I didn’t realised I signed up for.

Reply from Absolute Collagen
Very happy, even though I’m recovering from nose surgery, I can see a difference!

Reply from Absolute Collagen
I have been using AC for about 7 years and can honestly say that every product I have tried has been excellent. I have just changed my sachets to pro hair and I have no doubt that they will help my hair to get fuller. Excited about starting. Would definitely recommend Absolute Collegen to anyone who wants to feel better with their joints hair skin and nails ❤️

Reply from Absolute Collagen
I was hoping for thicker hair and stronger nails. Sadly I haven't found this but my skin is lovely!

Reply from Absolute Collagen
The shampoo and conditioner works really well, noticed a difference immediately.

Reply from Absolute Collagen
The liquid collection is great, taste is nice. Face creams are fantastic, i use the serum, eye cream and face cream, and night cream , really noticeable difference in my skin . Neck and dec cream i have not felt/seen much difference, but only been using for 4 weeks so hopefully more results to follow.

Reply from Absolute Collagen
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