Abes of Maine Reviews 

4,749
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, making every purchase smooth and pleasant. Consumers also appreciate the fast and efficient service, noting that their orders arrive correctly and that representatives go above and beyond. People often mention how easy it is to find what they need and complete transactions without any hassle. However, some reviewers were not happy with unexpected phone calls regarding product upgrades and aggressive sales tactics after purchasing online. A few people mentioned concerns about receiving non-warrantied items or experiencing unexpected delivery delays with their overall orders.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly helpful,... See more

Product

Customers consistently note positive experiences with product, highlighting fair pricing, excellent quality,... See more

Customer service

Consumers find customer service to be positive, frequently praising the professionalism, patience, and... See more

Order

Customers had positive experiences with order processes, frequently praising prompt confirmation calls and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow! I have no words for how remarkably patient, kind and conscientious Michael was when I placed an order. He always followed through. If he said that he would call with information concerning m... See more

Rated 5 out of 5 stars

Absolutely fantastic service today. Michael was incredibly responsive, helpful and upbeat. I had made a mistake in my shipping and he was able to guide me through everything. He fixed my pr... See more

Rated 5 out of 5 stars

A quick note to express my gratitude for your fantastic customer service. It's always a pleasure when someone to Michael Hartman, who is so knowledgeable and helpful with products and sales. It was a... See more

Rated 5 out of 5 stars

Christine Johnson is one of the best customer service agents I have ever worked with. I had a question about a price difference with my purchase. Christine quickly reviewed the invoice, listened to m... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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4.6

All reviews

(4,749)

115 reviews in the last 12 months

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Rated 1 out of 5 stars

Never again

I was in my car searching for a non Amazon source for Canon EP 6P batteries for a trip I was taking after Easter. Best Buy was out. B&H was closed for the holidays. So was Adorama. So I called Abe’s of Maine. They sold me 2 “replacement” batteries for $149.99 each and 2 Scan Disc 128GB Extreme Pro. CF express cards type B for $239.99 each.
I don’t have the time to return them or hassle Abes about a refund so I will eat it.
But I will never patronize them or recommend them. Beware!!!

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Abe’s of Maine is a Scam

Abe’s of Maine isn't in Maine. They are are con artists running a racket out of New Jersey.

Their entire business model is built on bait-and-switch tactics and deceptive upselling via phone calls.

Don’t be fooled when they insist on a phone call. That’s not for customer service—it’s so they can avoid putting anything in writing and later deny what they told you.

Read the one-star reviews. You’ll see a clear pattern of dishonesty and manipulation.

Shop elsewhere.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

False advertisting

False advertisting. They post a camera they has in stock, but when I ordered it, they don't have it and raise the price up if I really want to buy. Dishonest store.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

Bait and Switch site. AVOID

Bought and paid for a camera. They called and tried to upsell. It's a typical bait and switch scheme for this site. They offered to "upgrade" the order to a "US-model"? for extra money. Awful sales tactics. Avoid at all costs.

6 April 2025
Unprompted review
Rated 3 out of 5 stars

used car sales person

Item I got is what I wanted. However, the shopping experience left me with a sour taste.
Had my item on the website, said it was in stock and would take 7 days to arrive. Ordered it.
The next day got a call with claims that the product was not in stock and would take up to 14 weeks for it to arrive because it came from overseas.
They they "upsold" me to another of the same product that they had in stock and ready to go.
This prompted me to start investigating this company.
Lets just say, I will never buy from them again because of their used car sales person attitude.

17 March 2025
Unprompted review
Rated 1 out of 5 stars

Do your own due diligence but stay away from Abe's of Maine

Company called me the day after I placed an order and proceeded to try and upsell me on all sorts of stuff. When I wouldn't take them up on any of it they kept pushing my delivery date out more and more, until it was 10 weeks out. On their website it states product is in stock! Then when I checked on my order they had completely canceled it.

Be aware that this company specializes in grey imports, you are not getting US product with US warranty.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and express delivery

Great customer service and excellent help on my Sony camera order ,they also gave me a good deal on all the accessories that I needed to get The camera up and running plus quick delivery.
The Price was much cheaper than my local store, will be back for More .
A+++

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company !

This company has been around for 4 decades. I have been ordering from them for years, They have a great selection on tons of
Photography gear.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Fuji Heaven

I ordered a Fuji digital camera from here that nobody else seems to have. I was very happy when I received it in just a couple of days. Thank you so much and keep up the good work!

5 March 2025
Unprompted review
Rated 3 out of 5 stars

The transaction left me feeling.... dirty

I have purchased from Abe's in the past for both personal and business needs without issue. However, my recent experience has left me feeling.... dirty.

I placed an order for $1800 and received an email instructing me to call to confirm my purchase. During the call, the salesman, Michael, informed me that the bundle I purchased did not include any accessories, not even a strap, charger and battery that was supposed to be included. He then proceeded to upsell me to a $2100 bundle.

I felt pressured and uncomfortable but ultimately agreed to the upsell. When I received the package, I found that the additional $300 only included a larger memory card and battery, both of which were no-name brands. And zero indication that the battery is actually larger.

I am extremely disappointed with this experience. I feel that I was taken advantage of and misled by Michael's sales tactics. His pushy demeanor and fast-talking made it difficult to ask questions or express concerns.

The product remains unopened on my desk, as I feel deeply uneasy about this transaction, and I might ask for an RMA. I doubt I will ever purchase from Abe's again due to this negative experience.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam - do not order from them

Scam, bait and switch. They called after I placed my order and said the imported camera I ordered would take 8 weeks to come. They also wanted to charge more for things that should come free for the lens. Would NOT recommend.

18 February 2025
Unprompted review

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