AbeBooks Reviews 

They allow bookstores to discriminate.
After bookseller confirmed my order, the bookseller told me directly he would not ship to me because of my race.
abebooks did nothing about it and is OK with this behavior.

Reviews online here are terrible, so I was unsure ordering, but I can only go off the two recent experiences I had with them, where I ordered books from them. I needed two very niche books for my doctorate which I could only get on AbeBooks, no library had them. One book was an original edition from 1956 for only five pounds and the other one one was six pounds fifty. Unbelievable value, and delivered to my door in Ireland for only 5-6 pounds, arrived no problem. Both said they were in a fairly used condition. They both turned up flawless, looked like new, even the one from 1956. Would use again for sure

I paid for express delivery but the book was send with standard delivery without any tracking number. The seller promised to refund the difference which was never received. Unlike Ebay or Amazon, there is no channel on the website to contact their customer service or post a feedback. I had not visited trustpilot before buying from this website but now looking at all the reviews, I might be the fortunate one after all.

AbeBooks is the best! I've never had a bad experience buying from them.

10/10. I ordered some first editions and they arrived, from US to UK, promptly and in perfect condition. Well done, Abe Books and Kjosen Booksellers!

I had a problem with the books going to the wrong address. The seller refused to help. Abebooks pretended to intermediate. In the end, they expressed their sorrow while doing nothing. When things go wrong, you are on your own. The lesson cost me $100. Disgusting.

Dreadful - book hasn't been delivered and company impossible to contact

Book never arrived, although paid for. No response to email. Do not buy from this company!

I used to use ABE Books a lot but Recently their international postage charges for books to Australia from USA have become outrageous!!! Criminal in fact. I was shocked to see postage charges as high as $160 for one paperback book!!! I'll have to shop elsewhere!

Sent the wrong book. Wanted me to return book at my expense.

If I could give it 0 stars I would.
After sending my book to the wrong address, I reached out to the seller. I received no response, so I reached out to customer service.
They said let them know I hear from the book seller, there is nothing they can do. Beware students! My text book was over $100 dollars and now it’s gone and no one can help me get my book, cancel my order, reach anyone, or get a refund.

Just avoid at all costs.

> Bookseller: ThriftBooks-Atlanta
> Sales Order No.: 750199350
> Reason for Return: item was damaged
> Initiator's Comments: The box cd book were sent in a bag and totally battered.

I replied that I was not paying to return an item that they were responsible for damaging. they have not replied.
I followed up on the 9/9 they have not replied

I ordered a book in France, The seller came back asking me more for the postage, I refused and cancelled the transaction. I found another seller for the same book, and received it without any problem. Nevertheless, the first guy sent the book and cashed in the money. When I received it, I said I wan to return, I had to pay the postage and guess what.... I never received my money back. No answer, awful service, malicious sellers. Never again

Before ordering from Abebooks I checked Trust Pilot and saw all the awful reviews. Because of that I checked with the individual seller - Masted Books (Australian) on the condition of the book. He sent me lots of photos, very promptly which showed the book in Fine condition as described. This also helped to prove that they held the book. I ordered the book and paid a bit more for speedy post. It arrived with me in the UK via Australia Post and Royal Mail in 6 days including the weekend! For a book that's over 50 years old it is in excellent condition and I'm very happy with the purchase and service. Thank you

Ordered a book from AbeBooks and never got it. Their order number failed to retrieve my order, the tracking number didn't work, and there is literally no way to contact them without the above.

I received the wrong book and you can't even leave a bad review to the seller. I tried to send it back but the procedure wasn't straightforward...

I would NEVER use Abe Books again because prices evidently don’t include adequate shipping depending on your location. So, that should’ve been where I aborted the transaction but I needed the book. The books were rated “VERY GOOD”, however, I would rate them as FAIR, at best! The books are warped, dirty, and loaded with damaging personalization and tabs. Don’t waste your time here as you’ll pay a lot more for a lot, lot less.

The AbeBooks web site shows a book seller, "Romtrade Corp." located in Sterling Heights, MI, but they appear to be a front for a firm located in India. The book was shipped by UPS, but UPS refused to deliver to my U.S. post office address. When I contacted Romtrade requesting their help they told me to contact UPS. I have spent a considerable amount of time with UPS and they are not willing to help.

Ordered a box set from a vendor called BooksRun on the AbeBooks site. Over $130.00. Listed as being in good condition, arrived with a taped up, shredded slip box. The books were indeed in good condition but I cannot display this garbage in my collection. Do they take returns? Sure, if I'm inclined to pay today's exorbitant shipping costs. What a dummy. Should have ordered from a reputable site like Amazon or ThriftBooks.

I ordered a book from Gyan Books. The order was supposed to be delivered August 27,2025 and it didn’t arrive. Their shipping service said it was out for delivery with my local post office. It wasn’t. I checked with post office and they never received it. I tried to get a refund and couldn’t request a refund until Aug 30 if it wasn’t delivered. I again contacted AbeBooks and Gyan Books for a refund. They are telling me I have to wait another 8 days to get my refund which will take another 3-5 business days. I’m thinking I’m out the $45.00 for the book. I will never trust Abe books again! I can’t seem to get my refund from them.