AbeBooks Reviews 

The wrong book was sent. However the enclosed slip had the correct title and author. When zo looked into returning it, there is no phone number, everything is online and I wasn't getting anywhere with inputting the info. So I am stuck paying for a book I don't want and never received the book I ordered. Never again!

The first two orders arrived fine, the third order contained only two of the four books, and the final order of two books hasn't arrived at all!
Will not be using ABE books again!

I wish i had seen these reviews prior to my purchase. An absolute trash company. Stay with amazon. I ordered a new book which required creating an account and giving my phone number and email...this was MANDITORY.
I ordered a new paper back and when i recieved it, it had apparently been someone elses vook and had a best wishes to such and such. All over the inside sentences and paragraphs were highlighted. It is literally impossible to contact them if you don't open your account and they have still not been reached.
Never again. Im blocking all of their contact. They probanly sell you email and phone number to 3rd party brokers.

Do NOT USE THEIR SERVICES. Book ordered 16 day ago hasn't arrived. There virtually impossible to contact them regarding the issue. The tracking number provided doesn't work/exist?
Cheap becomes expensive.

I noticed if you order 2 books at the same time, one book you wont received it. Its kinda like a scam and costumer support will tell you it was delivered. Yes it is delivered but only got 1 book i ordered. There will be same tracking number for both books. CS will not even gave my refund. Take note it happen to me twice. So dont buy book 2 or more or else it will be wasting time and you cant get refund. They are scam

I did receive the wrong book. However the customer service was excellent. After I informed them, they were very helpful and they gave me a full refund

Website was fantastic with easy to find Manga that I couldn't find elsewhere. AbeBooks shipped my purchase promptly without delay and securely.

I ordered a book through AbeBooks (seller was World of Books; previously known as SecondSale) and I had a bad experience. Initially, I was going to forget about it, but I have decided that I want to warn other people so they don't use these disreputable companies. My order was accepted, my credit card charged. And while I was waiting for delivery - AbeBooks CANCELLED MY ORDER - with the ONLY explanation that "bookseller accepted order in error". I wrote to AbeBooks asking for a better explanation and they never responded! Now I see the book relisted for sale - 3 TIMES THE PRICE! That is dishonest. I guess the seller decided they had made a mistake on the price. But that's not my problem! AbeBooks AND World of Books (or whatever they are changing their name to these days) should have honored the sale. I will NEVER use AbeBooks again. And I advise that no one else should buy from them. There are other honest booksellers on the Internet.

Ordered a book from Grand Eagle Retail through Abe Books. This company is a complete fraud. They sell items they do not have, mark it as shipped so they can charge your account, make you wait weeks, and then refund your money when the item never arrives. It is basically a fraudulent company that uses fraudulent practices to get interest free use of customers’ money. I can’t believe it’s legal.

The service works good. I received my book. The support Team is doing great job!

Sent the wrong book, and after weeks of trying to get it resolved, I've heard nothing back from either the seller or AbeBooks. I submitted a refund request, emailed multiple times, and even DM'd AbeBooks on Instagram, complete silence across the board. There's no phone support to fall back on either. Still out of money with no book I ordered. Would not recommend.

Terrible company. Ordered a book. Paid for the book. Never received the book. Tried to contact AbeBooks. No response. Tried to contact the actual seller. No response. Total ripoff! Save your money.

I'm really delighted with the two items I purchased from Abe books. One was a slim volume about a period in the history of the building I live in and the other was a post card that had been sent from that house in the 50s to Berlin. It's not a building of great significance, so I really appreciate that people have made these items available and findable for quite modest payments. Thank you! Tricia

My experience with AbeBooks has been extremely disappointing, easily the worst I’ve had in years of online shopping.
I placed an order for five books on January 26, 2026. The first batch was scheduled for delivery on March 7 and the remaining books on April 1. Unfortunately, the first set never arrived as promised. When I contacted customer service, they acknowledged the issue and assured me a refund would be processed, but to date, I have not received any reimbursement.
The second set of books never arrived either. Despite multiple attempts to follow up, my inquiries were effectively ignored, leaving me without both the books and my money.
In total, I have lost over USD 100 in these transactions. What is most frustrating is the lack of accountability and responsiveness on the platform.
I strongly advise others to exercise caution when using AbeBooks or to never use it. In my case, it resulted in lost money, unmet expectations, and unresolved complaints.

I am very disappointed with Abebooks. I placed an order for a book set, a total of 8 books on 4/5/2026, but I received 1 of the 8 books only. I emailed the seller through Abebooks.com, no response. I tried to open the seller's page, the website said there is no such page, this is totally a scam, the seller just closed his account. Then I requested a refund. Abebooks just simply told me they have notified the seller of my request and told me to return the book back to the seller. They forwarded the seller's email address and address to me and made me directly communicate with the seller if I have further questions. However, I emailed the seller directly and asked him to send me the shipping label, still no response. I have paid 16 dollars for getting the books, now I have to pay again to ship the book back to the seller and not even know if it could end up with another trap, the seller can just take the book but refuse to refund. This is so not fair to me. There are no protections for the buyers. Abebooks is doing a terrible job!

I ordered a book, via Abebooks but fulfilled by Toscana Books, on January 9, and by March 10 it still hadn’t shipped. After asking for the order to be canceled and a refund issued, they stonewalled and shipped the book anyway on March 26. There is no communication with Abebooks ever, it’s all between the secondary seller, so you have no third-party recourse if you have a problem. Abebooks must just be a clearinghouse website that has no actual employees. Anyway, if you can get books elsewhere, go elsewhere.

A book seller sent book with wrong author, wrong title, wrong publisher, and wrong ISBN. The book he sent has multiple listings on amazon for $7. The shipping on this book was $4; the return shipping could be more (ABE does not provide return shipping labels like amazon). I emailed the seller saying look, this will cost you at least $4 more to return and you'd be lucking to be able to sell it for $7. Can you just issue a refund and not make me have to wrap it, bring it to the post office, fork over my own money for postage and generally avoid another hour of hassle? No response; and NO WAY TO REVIEW THIS BOOKSELLER WHO CAN'T READ or care to respond to emails.

Paid a 3x premium and was ripped off.
Received the wrong book that is ironically the same wrong book Amazon sent me twice.
Ah, Amazon owns Abebooks, didn't know that did you.
Is Amazon fulfilling the orders and you pay a hefty premium price and pay shipping only to be told that you pay shipping on returning their mistake and never get a dollar back?
Buyer beware,
Stay far far away

Ordered a book described as "Very Good" condition. Book was sent in a flimsy plastic bag that offered no protection. Book arrived with tears in the outer cover, holes in the hardback and splits in the spine. Was amazed upon initiating a return that neither AbeBooks or Awesome books (the actual seller) sends out a return postage label. You have to foot the bill for returns even if not as described

Over the course of this week my wife has had three books by the same author mysteriously cancelled by Abebooks vendors. Once was bad enough, but when the other two cancellations arrived, it makes it all a bit of a joke.

I suspect it's because of a spike of interest in the author, and the prices listed were lower than other sellers.

Apparently, the vendors were unable to find the different titles and became unresponsive. There doesn't appear to be much integrity there.