The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow
Company replied
The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more
Company replied
My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more
Company replied
Company details
Written by the company
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
Contact info
1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States
- www.abc-med.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff have always been courteous and…
Staff have always been courteous and helpful. Prompt refill of my prescription.
17 August 2026
Reply from ABC Medical
Hello Brian,
Thank you for your wonderful 5-star review! We are truly grateful for your kind words. It is great to hear that our staff has consistently been courteous and helpful and that your prescription refills are handled promptly. Providing reliable service and exceptional customer care is our priority, and knowing that we have earned your trust means so much to us. Thank you for allowing us to assist with your healthcare needs.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Bhagwan,
Thank you for your 5-star review! We truly appreciate your kind feedback. We're delighted to hear that you received prompt service and that your experience met your expectations. Providing timely, reliable, and professional support is something our team strives for every day. Thank you for choosing ABC Medical and for placing your trust in us. We value your support and look forward to continuing to serve you with the same level of care and efficiency in the future.
ABC Home Medical Supply Team
Maria in Customer Service was so very…
Maria in Customer Service was so very helpful, understanding, and kind! Thank you very much!
15 August 2026
Reply from ABC Medical
Hello Frank,
Thank you for your wonderful feedback and 5-star review! We are delighted to hear that Maria provided such helpful, understanding, and kind service. Our team is committed to treating every customer with compassion, respect, and professionalism, and it's rewarding to know that Maria made such a positive impact on your experience. We will be sure to share your kind words with her and the rest of our team. Thank you for trusting ABC Medical with your needs.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Scott,
Thank you for your feedback. We understand how important a timely and seamless experience is, and we appreciate you bringing your concerns to our attention. Our team is committed to providing excellent service and support throughout the process. We encourage you to reach out to our Customer Service team directly so we can answer any questions and assist you further.
ABC Medical Team
Reply from ABC Medical
Hello Margaret,
Thank you for your wonderful 5-star review! We are thrilled to hear that you had a wonderful experience with us. Providing exceptional service and ensuring our customers feel supported every step of the way is our top priority, so your kind feedback truly means a lot.
We sincerely appreciate your trust and the opportunity to serve you. Thank you for choosing ABC Medical.
ABC Home Medical Supply Team
everything went smoothe
6 August 2026
Reply from ABC Medical
Hello Russell,
Thank you for your 5-star review! We are delighted to hear that everything went smoothly during your experience. Our team strives to make every step of the process as seamless and stress-free as possible, and it is truly rewarding to know that we met your expectations. We sincerely appreciate your trust and confidence in our services. Thank you for allowing us the opportunity to serve you. We look forward to continuing to provide you with exceptional care, reliable service, and a positive experience in the future.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello David,
Thank you for your 5-star review! We truly appreciate your kind feedback. It is wonderful to hear that you found your experience to be professional from start to finish. Our team is dedicated to providing excellent service, clear communication, and quality support, so knowing we met your expectations is incredibly rewarding. Thank you for placing your trust in us. We value the opportunity to serve you and look forward to continuing to provide you with the professional care and service you deserve. Your support means so much to our team!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Robert,
Thank you for your 5-star review! We're delighted to hear that your delivery arrived quickly and without any issues. Providing reliable, timely service is our goal, and we're glad we could make your experience a positive one. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Good quick service and delivery
13 August 2026
Reply from ABC Medical
Hello Robert,
Thank you for your 5-star review! We're delighted to hear that you experienced quick service and timely delivery. Providing a smooth, efficient experience and ensuring our customers receive their supplies when they need them is our top priority. Thank you for choosing ABC Medical and for sharing your kind feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Easy reorder and delivery
5 August 2026
Reply from ABC Medical
Hello Sharon,
Thank you for your 5-star review! We're delighted to hear that reordering was easy and that your delivery arrived smoothly. Our goal is to make the process as simple and convenient as possible while ensuring you receive your supplies on time. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Brian,
Thank you for your 5-star review! We're glad to hear that our online ordering process was easy to use and that your product arrived quickly. Making it simple and convenient to get the supplies you need, along with providing fast, reliable delivery, is what we strive for every day. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
ABC medical has always been great to…
ABC medical has always been great to work with, never had a problem
23 July 2026
Reply from ABC Medical
Hello Sharon,
Thank you for your wonderful 5-star review! We're thrilled to hear that you've had such a positive experience with ABC Medical. Providing reliable service and making the process easy for our customers is always our goal, so it's especially rewarding to know we've consistently met your expectations. Thank you for your trust and support over the years. We truly appreciate the opportunity to serve your healthcare needs!
ABC Home Medical Supply Team
Proactive ABC employees
ABC employees called me to verify that the company employed to provide me supplies while we were in Texas had been canceled. This aĺlowed them to once again ship us supplies in a timely manner.
5 August 2026
Reply from ABC Medical
Hello Pamela,
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words. We're delighted to hear that your delivery arrived right on time and that you had an excellent customer service experience. Providing clear, informative guidance when helping customers transition to a new product is something we take great pride in. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future!
ABC Home Medical Supply Team
Toms needs
They always contact me in time and honor my requests. Im busy and this makes a difference
11 August 2026
Reply from ABC Medical
Hello Tom,
Thank you for your 5-star review! We're delighted to hear that our team consistently contacts you at the right time and honors your requests. We understand how busy life can be, and we're glad our proactive service helps make managing your supplies easier and more convenient. Thank you for trusting ABC Medical with your healthcare needs. We truly appreciate your kind words and continued support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Sandy,
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We will be reaching out to discuss your concerns, but you are also welcome to contact our Customer Service team. Thank you for your patience and for giving us the opportunity to assist.
ABC Medical Team
Reply from ABC Medical
Hello Tony,
Thank you for your 5-star review! We're thrilled to hear that your deliveries are always on time and that you find our text order reminders helpful. Our goal is to make managing your supplies as easy and convenient as possible while ensuring you receive them when you need them. Thank you for your kind words and for trusting ABC Medical with your healthcare needs. We truly appreciate your support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Matthew,
Thank you for your 5-star review! We're thrilled to hear that your deliveries are always on time and that you find our text order reminders helpful. Our goal is to make managing your supplies as easy and convenient as possible while ensuring you receive them when you need them. Thank you for your kind words and for trusting ABC Medical with your healthcare needs. We truly appreciate your support!
ABC Home Medical Supply Team
Great follow throughn
23 April 2026
Reply from ABC Medical
Hello Jay,
Thank you for your 5-star review! We're delighted to hear that our team provided great follow-through and kept everything on track for you. Providing reliable, attentive service every step of the way is our goal, and we're glad we could meet your expectations. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Robert,
Thank you for your 5-star review! We're delighted to hear that we're able to provide your catheter supplies when you need them. Ensuring our customers have reliable access to essential products and receive them on time is our top priority. Thank you for trusting ABC Medical with your healthcare needs. We truly appreciate your kind feedback and continued support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Ray,
Thank you for your 5-star review! We're delighted to hear that your orders consistently arrive on time. Providing dependable service and ensuring you receive your supplies when you need them is our top priority. Thank you for choosing ABC Medical and for trusting us with your healthcare needs. We truly appreciate your support!
ABC Home Medical Supply Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.